Just returned 23/08/08 believe the bad reports wish we had. Arrived after a 5 hour delay to be given a room crawling with cockroaches returned to reception and given a room again with cockroaches no made up beds or curtains, finally given a room that looked ok but only had 2 beds and no air con we eventually got a bed 2hours later and the air con fixed at this point we had been up 26 hours and we pretty exhausted.
The pool area is very small and if you want a sun bed which are very few you need to be up by 6.30a.m. The pool always had lots of dead flies and bird muck floating in it, it was closed because people had been sick in it and a shringe and needle was found in the childrens pool.
At weekends locals used the hotel and took over being drunk in the bars and it was almost impossible to get in the pool most tourists went to the beach out of the way.
The restaurants were very dated with old furniture and equipment, there were no windows so insects such as beetles, ants, flies etc could just fly in so quite often the food especially meat dishes were crawling with insects and the food is far from 4 star standard I would not even rate it as good as a 3 star. The al a carte restaurants people were complaining about as the food was no better.
Entertainment/ activities not always as advertised and if you like watching adults playing kids party games and animation team that just do crazy dances all the time it may be for you. There is no seperate bar away from this entertainment if you want to relax or just talk.
My teenage son 15 was ready to come home after 3 days as the internet room and pool room closd at 9.00pm so there was nothing to do. He planned to do day time activities as advertised but they rarely happpened.
The whole party had stomach upsets with one person hospitalised due to this for three days and is still ill and seeing her doctor on return and has been told the most likely cause would be the food, my son has also got a bad ear infection and has required medical attention for this.
The country side and beach are beautiful and the hotel staff are very helpful and could not do enough for you but the hotel is a long way from being 4 star and I will not return to the Dominican Repuplic.
- Official Description (provided by the hotel):
- The ClubHotel Riu Merengue (All Inclusive 24h) is located in Puerto Plata in the Dominican Republic, and is surrounded by impressive views of the mountains and a lush, natural environment. This is the perfect setting for unforgettable holidays. The ClubHotel offers all facilities you could need for relaxing holidays away from the hustle and bustle of the city. You’ll find a fresh water swimming pool, a solarium terrace, a gym and the Renova Spa wellness centre with a range of different treatments and massages as well as a sauna. In the Dominican Republic you can find a wide range of international cuisine, but if you want to make the most of your time in this marvellous destination by sampling Dominican cuisine, delicious in both taste and colour, you can enjoy a wide variety of flavours and aromas, as Dominican dishes mainly consist of fruit and vegetables. In the buffet restaurant or themed restaurant you’ll find an endless range of dishes and recipes prepared by our chefs every day. The hotel shares its facilities with the hotel complexes of the ClubHotel Riu Bachata. You’ll enjoy access to the entertainment programme and activities thanks to the acclaimed All Inclusive system. Whether you’re travelling as a family, couple or with friends, you’ll find a wide variety of activities to keep you entertained all day long.. There are areas for enjoying tennis, table tennis, windsurfing, sailing, kayaking, bodyboarding, snorkelling, golf, volleyball, swimming and much more. Your children can also enjoy crafts, activities and dancing together with other kids in the RiuLand programme. ... more less
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- Also Known As:
- Clubhotel Riu Merengue Hotel
- Club Hotel Riu Merengue
- Clubhotel Riu Merengue Puerto Plata
- Riu Merengue Dominican Republic
- Riu Merengue Puerto Plata
- Rui Merengue