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Iberostar Costa Dorada
Ranked #1 of 40 Hotels in Puerto Plata
GreenLeadersPlatinum level
Reviewed January 29, 2014

My wife and another couple spent a week at the Costa Dorada and rate it the best overall resort we have stayed at. The pride the staff has in their jobs is apparent from their constant smiles and warm greetings. The food, accommodations and amenities exceeded our expectations and there were only two minor points that we noticed. The beach area is always clean with a good choice of sun, partial sun or shade and ample beach chairs are usually available. We did find that if the waves are up, it is important to give the coral deposits a wide berth as it is easy to be knocked off balance. The coral is easily visible and there is more than enough sandy bottom to accommodate. The couple we traveled with expressed some concern over the after checkout baggage storage arrangements and felt it could have been a bit more secure.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Iberostar
2  Thank leewain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,864 - 2,870 of 7,354 reviews

Reviewed January 29, 2014

First time at any Iberostar property and I like what they are doing --- upon check-in, querido Francisco gave me great room w/ ocean view and free access to in-room safe. Rooms & balconies cute and spacious, large flat-screens, bathroom terrific w/ 3x mirror. Grounds were lovely and never seemed crowded, magnificent to see peacocks and flamingos having fun. Unlike nearby Barcelo, there are no lines for drinks and you don't pay extra for top shelf drinks or lobster tails! Yes, there is some seaweed on the beach, it's not the Caribbean, but the only thing that really detracts from this resort's excellence is the quality of food; a little mediocre and, because it was coldest month, hard to keep it hot by the time you are seated. Other than that, this would be a 5-star property that could well compete w/ Ritz-Carlton & Four Seasons at better prices. What sets this resort apart is the staff: I've lived on islands and these are some of the warmest people I've ever encountered. I thank everyone who was so friendly --- people who went out of their way to help me in all kinds of ways: Francisco, Gorki, Juan: my beach bartender who had a cure for my cold waiting for me every morning, Logan, angelic Esmaile, and Rosmery, who called NY and miraculously turned my 5 day trip into a 2 week adventure! I was never hassled on beach or elsewhere while waiting for my escort -- bought 2 pieces of larimar on sale from Odalisca at the smaller jewelry shop. We were sorry that it was fully booked by the time we returned. Muchas gracias todo el mundo, for a lovely time and todo su ayuda....Espero vertes otra vez. Cara

Room Tip: enjoyed room 6114
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  • Stayed: January 2014, traveled on business
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2  Thank jumpsturdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

We returned from another 2 week stay at this beautiful hotel this morning and can only praise the level of service and friendliness extremely high. We would like to thank Santos and Frank in the buffet restaurant for their excellent service, and a special thank you to Maria our maid who cleaned our room every day (room 2218) to a very high standard. We would recommend anyone to holiday here and we will definitely be back next year. Thanks to all the staff.

  • Stayed: January 2014, traveled as a couple
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1  Thank DebnDek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

Fantastic hotel, fantastic food and fantastic staff throughout. From the reception to the animation team, the gardeners, the chefs and the bedroom maids, everything was excellent from start to finish. I would recommend this hotel to couples and familes alike.

Room Tip: Ask for an upstairs balcony room, over looking the pool.
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  • Stayed: December 2013, traveled as a couple
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1  Thank paulandjaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2014

We were a familly of 6 adults and a baby. Overal impression - great! We always had excellent and friendly service in bars and restaurants, and the food was very good. The rooms are nice (ask for pool view AND king size bed, if not, you could end up with twins beds) and housekeeping was super. Everywhere, always well maintained. The animation team is soooo funny. The entertainment was very good, on most nights. Very nice long beach and pool, never any problem getting sun chairs. We were fortunate enough to have a sunny and hot week (Mid-January '14). Oh, and bus ride is only 20 minutes from airport!

The only "hic", when we arrived at 4 am, there was only 1 room with a king bed. Clerk was not very helpful at the reception that (very early) morning. They were changed the next afternoon, but only after insisting with Client Services.

Great Stay - would recommend!

  • Stayed: January 2014, traveled with family
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1  Thank Jocey26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

My fiancé (23) and I (22) stayed here from the 19th to the 26th of January 2014. The hotel is pretty close to the airport (only about 20 minutes).

Reception/Front desk: The check-in was pretty fast and we got a welcome cocktail upon our arrival. Since we arrived at 11 am and the check-in time was 3 pm, we had to leave our luggage in the lobby,but the bell-boy took good care of our stuff. The staff at the reception were friendly and always seemed glad to help. Upon booking, we had asked for one king sized bed and when we arrived at our room, we had two double beds. When we mentioned this at the reception, they told us a new room would be ready for us the next day with a better view (no supplementary fee). The only negative thing about the reception is that if you need change for american money(for the tip) at times they don't have any 1$ bills (but ask the bar mans for change they will be happy to give you some). The check-out was also fast and effective!

Room: As mentioned before, we had a small problem with the beds in our room, but apart from that the room was very clean. The bathroom is nice and seems to be renovated, but the room itself seems to be a bit dated (furniture). The bed and pillows were EXTREMELY comfortable, we slept like babies every night. The air conditioning didn't make much noise (tip: the patio door needs to be properly closed for it to work). The mini fridge was restocked daily and we had plenty of water bottles and cold drinks. We had a room facing the pool (in building 3) and we didn't hear much sound at night or in the morning.

Restaurants:There are 3 à la carte restaurants (Mexican,Brazilian and sea food) we tried all three of them. Our favorite was definitely the Brazilian, the meat was excellent and very tender. We also appreciated the Mexican restaurant, we each took beef tacos and the meat was very well seasoned. The sea food restaurant was good but the food was a bit ordinary (sauté shrimp, fried calamari) nothing that made us say WOW. We ate at the buffet a couple of nights, and I must say this hotel had the best buffet food we ever ate. There was a wide variety of sea foods (all fresh and tasty), meats, salads, vegetables, pizzas and deserts. We tried a bit of everything and couldn't find something we didn't like. At dinner time we usually ate at the buffet between the pool and the beach. The service was impeccable at all restaurants!

Bars: The drinks were all excellent and they had a wide variety of cocktails and liquor. The bar staff are always smiling and happy to see you. They give excellent service and don't seem to expect tip in return( though it is always appreciated)

Animation Team:The animation team was simply AMAZING!!! They always seemed so happy and had so much energy all the time! You could see that they really like their jobs! Their are many activities throughout the day to please everyone (volleyball, archery, shooting, darts, horseshoes,bingo, crazy games in the pool and many more!) When you win at a game, at the night show you get a certificate and a medal (or sometimes a t-shirt).The night time entertainment was also very good, though I must say we weren't very fond of some of the singers but on the other hand, the dancers were superb. All the shows were pretty good in general. When the show is over, the hotel disco bar opens up at 11 pm. We went there a couple of nights, there was a lot of 70-80's music and latin dancing (and the entertainment team always danced with the guests). We would have preferred more recent music, but it depends on each person's musical taste.

Pool/Beach: We really enjoyed the pool and its swim-up bar. There are many different areas in it for different kind of activities and jacuzzi section in the middle. I would advise you to reserve you sun loungers before going to breakfast, because past 9 am it is more difficult to find chairs. The beach was also very beautiful and well kept. They cleaned it every day.

So in overall, we had an excellent stay at iberostar costa dorada, we would definitely recommend and come back to this hotel !!!

  • Stayed: January 2014, traveled as a couple
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6  Thank genevievemasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

My husband and I along with our daughter and son-in-law had a fantastic and very memorable vacation at the Iberostar Costa Dorada this past January 2014. The hotel is very beautiful and we had a great time. The hotel staff were all very friendly and the food and drinks were good. The pool was really nice and always clean but since it was January it was a bit cold (just wish there was a outside spa with warm water or heated pool). Our rooms were also spacious and we had a nice view of the pool. There were a lot of lounge chairs both on the beach and at the pool which was nice and we enjoyed all the activities especially the ping pong which is one of our favorites. The nightly shows were all different and fun to watch but should start after the 2nd dinner seating since we always missed the beginning. We have stayed at many different all-inclusives in many different islands and would definitely stay at an Iberostar hotel again. This was our second time to the Dominican Republic but to a different part. Back in 2006 we vacationed in Punta Cana which we loved in addition to loving Puerto Plata too. We did many fun excursions such as the Falls and ATV's and our kids got scuba certified there as well. We thank you for a great time and can't wait for our next trip!

  • Stayed: January 2014, traveled with family
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3  Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Costa Dorada

Address: Carretera Luperon km 2.5 | Marapica, Costa Dorada, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#2 Family Hotel in Puerto Plata
#3 Romantic Hotel in Puerto Plata
#4 Business Hotel in Puerto Plata
Price Range: $139 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Costa Dorada 4*
Number of rooms: 516
Official Description (provided by the hotel):
The IBEROSTAR Costa Dorada hotel is located in front of the large golden sand beach of Costa Dorada, 10 minutes from the city of Puerto Plata in the Dominican Republic's north coast. This wonderful 5-star All Inclusive resort is a wonderful haven for aquatic sports lovers. Renovated in 2011, the IBEROSTAR Costa Dorada hotel has 498 Double Rooms and 18 spacious Junior Suites. ... more   less 
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Also Known As:
Iberostar Costa Dorado
Iberostar Puerto Plata
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Puerto Plata
Iberostar Hotel Costa Dorada
Iberostar Costa Dorada Hotel
Costa Dorado
Puerto Plata Iberostar
Iberostar Hotel Puerto Plata

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