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“Nice hotel , shame about the weekends . it gets packed out with locals..”

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Iberostar Costa Dorada
Ranked #2 of 40 Hotels in Puerto Plata
GreenLeadersPlatinum level
Reviewed September 9, 2013

Me and my girlfriend stayed here for a week and had a lovely time nice food beer etc, My problem was the weekend when the hotel was packed with the locals with no manners or respect . i have read a few post now and it seems this weekend business is bringing the name of the hotel down. Also i think they need to step security up on the beach to stop you getting hassled by lucky lucky men . they pretend to work for the hotel and take you down the orange market. apart from that it was a great experience, would i go again i would say YES.

Room Tip: rooms on top face pool or sea
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  • Stayed: June 2013, traveled as a couple
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Thank alan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 10, 2013

Dear guest,
On behalf of the Hotel Management, we thank you for choosing Iberostar Costa Dorada for your holidays and for posting your feedback about your experience at our grounds.
We are very pleased to read that your holiday among us was pleasant. In Iberostar we aim to ensure unforgettable experiences to our valuable costumers without discrimination based on nationalities.
We will be honored to welcome you back again. Please feel free to contact us before your return.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,068 - 3,074 of 7,446 reviews

Reviewed September 7, 2013

I went to Iberostar Costa Dorada from Aug. 28/2013-Sep.4 2013 with my adult daughter.
Room was a good size, bed was fairly comfortable and our location was good-top floor, not near entertainment or pool [Room 2202].

The beach: Really good, light golden sand, went on for miles...lots of sun loungers available without worry..and we always found a good spot on the beach with shade. Mind you, this was 'off season' so I would expect it to be quite busy during winter time. Some seaweed is on the beach, but we weren't bothered by it at all. I thought the beach was very natural and beautiful as it was.

The entertainment: Some shows were excellent, some just average..but the resort is laid out in such a way that it's easy to walk around and find something to do..we were never bored.
Wifi worked well for us on Ipad and phone-I just bought the weekly rate for $60.00.

Safe was $2/day, and I used that too.

We did not have any problems being harassed when we lay on the beach, but when we tried to WALK along the beach, we were frequently approached by locals trying to bring us to their shops, etc.

I travel frequently and I am used to beach peddlers, but they were a bit relentless [only when we got up to have a walk along the beach], although they were very nice and friendly. Perhaps if I'd been ruder or more abrupt I would have had less of a problem, but I did not have the heart-this is how they try to make their living.

The Food: EXCELLENT. Lots of variety, I can't think of one dish we had that we did not like. We did not get tired of it at all.

Our maid did a beautiful job leaving our room very clean-and the wait staff, etc. were all very friendly and nice. After a couple of days going to the buffet, we found the wait staff remembered what we liked to drink,etc...

There were many local people at the resort while we were there.

Yes, it's true..the wait staff do seem to interact a bit more quickly with the local residents. We still had good service.
I also read some reviews about locals being rude/pushy in buffet or common areas.
We did not witness that at all. If anything, I found the local people a bit nicer than the North Americans I encountered..[and I hate to say that, as a Canadian.]

I can't address the pool and what that was like, as we always went to the beach.

Word of advice: Buy your tours from someone on the beach for MUCH LESS than you will pay in the hotel.

We didn't know that until our second tour.

We did two wonderful day trips: First to Paradise Island-don't miss it!! Great for everyone.

Second tour was 27 Waterfalls. The waterfalls is good if you are young or middleaged. Overweight, older people, small kids..it would be too difficult/dangerous.

Weather was very hot and sunny the whole week for us,with one or two short thunderstorms.

No mosquitoes and we never saw a single cockroach the entire trip..however, there were some areas with tiny, tiny little ants...[some tables at the buffet, which we didn't like.]
But there weren't many..and it's likely due to the time of year.

We would not hesitate to go back, I recommend this resort to families/couples/singles or groups..

  • Stayed: September 2013, traveled with family
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2  Thank dardar82002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 8, 2013

Dear Guest,
In the name of hotel Management, we want to thank you for taking time to write a review about Iberostar Costa Dorada and for choosing our hotel for your family vacations.
We want to express how glad we are to read that you and your adult daughter had enjoyed a memorable experience due to our exquisite gastronomy; and the cleanness and beauty of our premises (including the beach) and the excellent service of our friendly staff. In Iberostar we are on the best beaches worldwide.
We are waiting for your next visit and remain at your entire disposition for any assistance prior your return.
Best regards,

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Reviewed September 7, 2013

Visited twice first in 2006 for a week went again last October this time for a fortnight everything first class best hotel we have been to hopefully we can go again We had a mini suite last time that put the icing on the cake just a brilliant holiday would througly recomend



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Room Tip: If you can afford get a mini suite standard rooms first class
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  • Stayed: October 2012, traveled as a couple
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1  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 8, 2013

Dear guest,
We thank you for posting your comment on Tripadvisor about your recent experience at the Iberostar Costa Dorada and for your loyalty when choosing our hotel as your holiday’s destination.
In the name of the hotel Management, we would like to express you our satisfaction to acknowledge that every time you visit us, our friendly staff and our beautiful premises have ensured you memorable experiences as we aim in Iberostar.
We are looking forward to welcome you back; please feel free to contact us before your arrival.
With kindest regards,

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Reviewed September 5, 2013

Literally this was the BEST vacation my family and I have ever been on... Just being away from this place has made me so sad because it was such an amazing experience and I miss this place so much... The staff is amazing and the food was superb.. Also another great thing were the maids, they cleaned the rooms so well , they were always spotless! This was truly the best way to end my summer.. Keep up the amazing work and I DEFINITELY recommend this resort to everyone , you will have an amazing time.

  • Stayed: August 2013, traveled with friends
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1  Thank Jasmine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 7, 2013

Dear guest,
We thank you for having chosen Iberostar Costa Dorada as your holiday’s destination and for taking the time to post a review in Tripadvisor.
On behalf of the hotel Management, we would like to express how satisfied we are to read that our hotel premises, our exquisite gastronomy and the excellent service of our friendly staff ensured you and your entire family “the best vacation ever” as you entitled your review. In Iberostar we want our valuable costumers to live unforgettable holidays.
We will be glad to welcome you back. Please feel free to contact us prior your next visit.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Just got back from a great week at the Iberostar CD. We were there for our honeymoon and it was amazing!
I'm trying to think of something to complain about and really, the only negative I can think of is that we had to pay for wifi.
Our room was great, the beach was wonderful and the food was excellent.
I was a bit apprehensive due to some negative comments of others but nothing they said was reality. Sure, there are vendors on the beach but once you say no, they leave you alone (and they don't really bother you in the first place).
The a la carte dinners were really nice and the staff went out of their way to make you feel special.

It really was a week of paradise and it was hard to come back.

Room Tip: Its always better on the top floor so you don't hear the people above you.
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  • Stayed: August 2013, traveled as a couple
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1  Thank tripmeredith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 7, 2013

Dear guest,
In the name of the hotel Management, and the whole team, we thank you for writing a review on Tripadvisor about your stay at Iberostar Costa Dorada and for choosing our hotel to enjoy your honeymoon. We wish you a successful marriage.
We are very glad to read your experience at our hotel premises during such as romantic and especial occasion was unforgettable due to our exquisite gastronomy and the excellent service of our friendly staff. In Iberostar the whole team is committed to ensure a memorable stay to our beloved guests.
We are looking forward to welcome you back again; please feel free to write us before your arrival,
With kindest regards,

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Reviewed September 4, 2013

This my second time here and I will go again. Very good service, food and people are very friendly with out expecting something in return. Very clean room, restaurants and food.The resort is big and lots of things to do, free, catamaran, kaiak and many other activities. The water brings seaweeds on the beach, but they clean very frequently so is nice. There is entertainment every night that is wonderfully planed and done. I like it. I will go again.

Room Tip: All rooms are good, after all you only sleep there.
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  • Stayed: February 2013, traveled with friends
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3  Thank nabro98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 5, 2013

Dear guest,
We would like to thank you for choosing Iberostar Costa Dorada once again as your holiday’s destination d for writing a review about your experience with us on Tripadvisor.
In the name of the hotel Management; we would like to express how satisfied we are to acknowledge that our friendly staff, beautiful premises, varied entertainment options and exquisite cuisine ensured you another memorable holiday as it is our goal in Iberostar.
It will be a pleasure for the entire team to welcome you back. Feel free to contact us before your arrival.
With regards,

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Reviewed September 3, 2013

Went on this is a couple and had a thoroughly relaxing week. This place would be fab to take the whole family to, the entertainment staff are great and excel in creating a fun and exciting atmosphere for children. They do tend to run around the pool and try and make you join in which can get a bit annoying but it is all done in good humour.
The food is good, they have a great variety for both fussy and more adventurous eaters.
I would recommend doing some of the trips, as the hotel is great but you may need a bit of variety. We did the paradise Island trip which is fab, you get lunch and go snorkeling on a tiny dessert island!! Apparently the swimming with dolphins is also great but our budget didnt quite stretch to that.
All hotel staff were really accommodating and even helped us change rooms with no fuss as our first one was backing onto the pool area and DJ booth.
Overall a really relaxing break and we would return, but maybe in a few years when we have children.

  • Stayed: November 2012, traveled as a couple
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4  Thank EmmaFoster123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this reviewResponded September 4, 2013

Dear guest,
In the name of the entire team, we thank you for choosing our Iberostar Costa Dorada for your holidays and for the time you took to post a review about your experience.
We are very pleased to read our friendly staff, our varied gastronomy and our wide options for daily and nightly entertainment ensured you a memorable stay as we aim in Iberostar Hotels and Resorts.
We are looking forward to welcome you back again. Please feel free to contact us before your arrival,
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Costa Dorada

Address: Carretera Luperon km 2.5 | Marapica, Costa Dorada, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Puerto Plata
#2 Family Hotel in Puerto Plata
#2 Spa Hotel in Puerto Plata
#2 Luxury Hotel in Puerto Plata
#2 On the Beach Hotel in Puerto Plata
#3 Romantic Hotel in Puerto Plata
#4 Business Hotel in Puerto Plata
Price Range: $137 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Costa Dorada 4*
Number of rooms: 516
Official Description (provided by the hotel):
The IBEROSTAR Costa Dorada hotel is located in front of the large golden sand beach of Costa Dorada, 10 minutes from the city of Puerto Plata in the Dominican Republic's north coast. This wonderful 5-star All Inclusive resort is a wonderful haven for aquatic sports lovers. Renovated in 2011, the IBEROSTAR Costa Dorada hotel has 516 rooms 498 Double Rooms , 18 spacious Junior Suites ,4 handicap, 10 interconnecting, 27 superiors and 45 ocean view. The colonial-style complex and common areas are surrounded by huge tropical gardens. An attentive multilingual staff helps to make this a perfect vacation experience on the island. ... more   less 
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Also Known As:
Iberostar Costa Dorado
Iberostar Puerto Plata
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Puerto Plata
Iberostar Hotel Costa Dorada
Iberostar Costa Dorada Hotel
Costa Dorado
Puerto Plata Iberostar
Iberostar Hotel Puerto Plata

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