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“Not 5 star more like a travelodge!”

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Iberostar Costa Dorada
Ranked #2 of 41 Hotels in Puerto Plata
GreenLeadersPlatinum level
London, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not 5 star more like a travelodge!”
Reviewed February 25, 2013

Was ok, not the best! Don't have high exceptions. Rooms will not be luxury like Dubai. Will be more like a travelodge with a pool. Food was bad and bland. I would bring chilli sauce or something if you go. Breakfast was ok, with a good selection of fruits. Would not go back again. Not much to do in the evening, think Benidorm the TV show. But you get the regulars from the UK to keep coming back to the same hotel. Not sure why. The staff are good, helpful and friendly.

Room Tip: Ask for one not near the pool! Too loud
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pretesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 26, 2013
Dear guest,
Thank you for posting a review about your experience at the Iberostar Costa Dorada and for choosing our hotel for your holidays.
On behalf of Mr. Pedro Morales, Hotel Manager, we want to express you our regret to read that our value for money did not meet your expectations. In Iberostar we are committed to ensure a memorable experience to our beloved guest with an excellent service and a varied gastronomy.
We are sorry to hear that you left our hotel premises with an opposite idea in mind.
We remain at your disposition in case you decide to visit us once again.
With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Pontefract, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 24, 2013

We arrived with 21 other family members and friends on 6th February for a 2 week holiday and a Valentines Day Wedding. The resort was superb, food excellent and the Animation Team made the experience more enjoyable. We participated fully in all of the games and shows and all of us had a great time. We would certainly put this trip in our Top 3 of all time. Special thank you to Jonathan, GiGi, DeeDee, Chicken Legs, Pepsi Cola, Aris and the rest of the team from The Family and to Elizabeth and Mario for sorting our Wedding arrangements. Also very special thanks to The Family for joining us on our special trip and making it a memorable holiday and wedding.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 25, 2013
Dear Guest,
We want to thank you for taking time to write a review about your experience at the Iberostar Costa Dorada. In the name of Hotel Manager, Mr. Pedro Morales, we also thank you for choosing our hotel premises and facilities to celebrate your wedding. Once again congratulation for this special step in your lives and we wish you well.
We want to express how glad we are to acknowledge that the excellent service provided by our staff, especially our Star Friends and their wide options for daily and nightly entertainment ensured you a memorable stay and an unforgettable wedding celebration as we seek in Iberostar Hotels and Resorts. We have congratulated Mario and Elizabeth, your wedding coordinators and the Star Friends: Jonathan, GiGi, DeeDee, Chicken Legs, Pepsi Cola, Aris whose service made a difference during your stay.
We are looking forward to welcome you back again. Please do not hesitate to contact us before your arrival.
Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 23, 2013

Three girlfriends of mine and I decided to stay at the Iberostar Costa Dorada for $1300 from February 15-22. We had a lovely time, although we expected it to be PARTY CENTRAL, it wasn't. There were lots of large groups that came together with many English folks. Everyone was super friendly and very kind.
As usual, it was a first come first serve for the chairs at the pool and the ocean basis. The towel lady Shakira was awesome and very funny. I'd suggest waking up at 9 and getting chairs by 9:15 for good chairs.
The animation and entertainment staff were awesome...in particular Pepsi Cola (Joselito) and Kearling. Very funny guys and were really personable.
The weather was beautiful minus a short shower in the morning on one of the days. The food wasn't bad but it was a lot of the same things that were used or eaten the day before. Jose Luis the food manager made sure we were properly accomodated and took care of us. Joseph was our favourite server and we had him for most of the nights. The two a la carte restaurants were good, reservations were made from 9 am - noon in the lobby. Mexican restaurant was good and the Brazillian restaurant was good. The best bartenders were Elvin who usually worked at the snack bar and Kennedy who worked at the bar near the lobby.
There is a nice disco near the lobby that was opened 11pm - 2 which was a lot of fun. It was 16 yrs and older and there was a dominican local club / casino called Pure and Dreams Casino that was still within the boundaries and essentially a 2 minute walk for after hours drinking and partying.
All in all, we met lots of people of all ages and had a really great time. There were a few mosquitoe bites so bring bug spray and the final small disappointment was the beach. La Romana has much better beaches because Puerto Plata beaches were full of seaweed and not nearly crystal clear. Would definitely reccommend this place for the price!
We asked for joining rooms ahead of time but never got them which was a downer but we still managed to get rooms close by.

Room Tip: We were in the 8000's and it was directly infront of the pool.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GabourieFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 24, 2013
Dear guest,
We want to thank you for taking time to write a review on Tripadvisor about your stay at Iberostar Costa Dorada. In the name of hotel Manager, Mr. Pedro Morales, we also thank you for choosing Iberostar for your holidays.
We appreciate your positive valuation about the friendliness of our staff, the variety of our international cuisine and our value for money. In Iberostar those are aspects of our guiding principles so we can ensure our valuable costumers to “enjoy being a Star”. Your motivating words have been forward to Shakira, Jose Luis, Joseph, Kennedy, Joselito, Kerling, and Elvis whose service made a difference during your stay.
We are sure that our team in Iberostar Hacienda Dominicus will be happy to welcome you; we remain at your entire disposition for further assistance.
Yours Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston, ma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 23, 2013 via mobile

This year we stayed 3 weeks at our favorite hotel, we consider our casa. We have been staying here every year since 2000. Everyone asks why the same hotel? Well it is the the staff that makes you feel like family, the food that hits the spot, our place under the trees on the beach, the friendships we have made over the years with other guests and the feeling of being content.

Iberostar is always maintaining the property to very high standards, be it the gardens, common areas, pool or beach. You always see staff about cleaning and polishing. Rooms have been refurbished in the past year with plans to refurbish the pool with swim up bar in October. I believe all guest rooms, lobby, pool and spots on the beach are now wifi. (There is a charge for wifi). This is an added convenience and if you need to do some work on your holiday how great is it to do it on the beach or by the pool.

This January, we had the pleasure to get to know the new Manager Pedro Morales, Assistant Manager Francisco Emiliano and new Head Chef Alexandro. It is a great team and we know our casa is in good hands.

We know you will enjoy all this hotel has to offer, lovely surroundings, good food, fun entertainment and friendship.

Stayed January 2013, traveled as a couple
Helpful?
2 Thank larsueb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 24, 2013
Dear guest,
In the name of Mr. Pedro Morales, Hotel Manager, we want to thank you for your loyalty when choosing Iberostar Costa Dorada as your holiday’s destination and for taking time to share your recent experience at your “casa” on Tripadvisor.
We are much honored to read that the friendliness of our whole team and the beauty of our hotel premises ensured you another memorable experience. As you well know, in Iberostar we are committed to ensure our beloved guest to “enjoy being a Star” with an excellent service and well preserved premises. We have forward your motivating lines to our Management team for which they are thankful.
We are waiting for your next visit. Please feel free to contact us before your arrival.
With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 23, 2013

Just came back last night from this excellent hotel. Was there from feb15 to feb 22.
My room number was 2116 (excellent spot).This was my 19th time in all inclusive resorts since 2003 in Cuba. Jamaica. Dominican republic, Mexico . Entertainment team is one of the best i have ever seen. Food was very good all the time . Rooms were good with very very comfortable beds. Pool was good.. Beach was ok apart from seeweed but cleaned all the time(hotel as no control on seeweed). This Hotel is WOW on entertainment and very good on everything else . This hotel would rank in my top 5 .
jan 2003- sirenis cocotal punta cana dr
feb 2004- El senador coyo coco cuba
jan 2005- Barcello Ixtapa mexico
feb 2006- Majestic colonial punta cana dr
nov 2006- riu ocho rios jamaica
feb 2007- Catalonia playa maroma playa del carmen mexico
feb 2008- tropical princess punta cana dr
feb 2008- grand palladium punta cana dr
nov 2008- riu montego bay jamaica
feb 2009-riu tequilla playa del carmen mexico
nov 2009- club puntarena varadero cuba
jan 2010- dreams palm beach punta cana dr
feb 2010- sandals dunns river ocho rios jamaica
nov 2010- grand sunset princess playa del carmen mexico
feb 2011- (cruise)
nov 2011- Secrets capri playa del carmen mexico
feb 2012- Dunes marguarita island venezuella
nov 2012-riu lupita playa del carmen mexico
feb 2013- iberostar costa dorada puerto plata dr

Thanks to all staff and entertainment team for making my stay very pleasant. would recommend this hotel to any and everyone, book this hotel for a sure good time.

There is just one thing i would eliminate and that is the 2 dollars a day safe fee.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rushrush70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 24, 2013
Dear guest,
We thank you for taking time to write a review about your stay among us and for choosing Iberostar Costa Dorada as a destination for your holidays.
In the name of Mr. Pedro Morales, hotel Manager, we want to want to express how satisfied we are to read that you have experienced an unforgettable stay due to the friendliness of our Star Friends team and our varied gastronomy. In Iberostar we aim to ensure our valuable costumers to enjoy “being a Star” as you felt during your stay.
We kindly invite you to welcome you back again. Please feel free to contact us before your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 22, 2013

We visted the resort as a part of a wedding and enjoyed a wonderful week in the sun. The resort is clean and comfortable. The food at the restauarants is excellent. The buffet restaurant has a good variety and excellent service, but try the seafood, Mexican, and Brazilan restaurants as well (the Brazilian is the best of the latter three). The rooms are pretty average, but large and clean. You can't drink the water from the taps but there is plenty of bottled water. The pool area is roomy and there are plenty of activities going on all of the time. You can play ping pong, tennis, billiards, volleyball, soccer, and basketball on the grounds. The evening entertainment is good and different every night. There is a market a short walk along the beach near the resort. Be prepared for some pushy vendors, but there are some deals to be had. We took a catamaran cruise and really enjoyed it (on the banana boat). The crew was amazing! We did not have as good an experience on the glassbottom boat and snorkelling tour offered through the resort. The excursion was shorter than advertised and the boat that we went on was disappointing. Refreshments were sparse as well on that excursion. US dollars and pesos are preferred and bring lots of smaller bills for tipping. You need to pay to have wifi in the rooms. Puerto Plata is not too far away. If you are adventurous, you can catch a bus and get there for a dollar or two, otherwise the taxi will cost you $30 US one way, although you can haggle a bit if you are into that. We enjoyed the city tour and cable car ride up the mountain although be prepared for more pushy vendors when you get to the top.

The wedding was well organized and the reception was excellent. The disco at the resort is fun, but extremely loud. I think that my ears bled - just kidding, but I would recommend ear plugs unless you are already deaf.

The service on the resort is excellent. Stay on the resort unless you have a guide.

Room Tip: We stayed in the 7000 complex. It was quiet and central. We looked out on a garden area.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunshunner1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 25, 2013
Dear Guest,
On behalf of Mr. Pedro Morales, hotel Manager, we would like to thank you for posting on Tripadvisor your experience whilst your stay at Iberostar Costa Dorada to attempt a wedding and enjoy a week long holiday.
We are very thankful to acknowledge that you highlighted out the excellent service provided by our staff and the variety of our international cuisine. In Iberostar Hotels and Resorts both aspects are part of our guiding principles in order to ensure unforgettable holidays to our valuable guests.
On the other hand, we extend our apologies and will carry an investigation regarding the excursion you mentioned in the review to prevent misinformation for future visitors.
We are already looking forward to welcome you back; please feel free to contact us before your arrival.
With regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 21, 2013

My friend and I (2 ladies) stayed at this resort for 10 days from Jan 31 to Feb 10 and we had a wonderful time. The resort is very clean and the grounds are beautiful. The rooms need a bit of updating but were clean and comfortable. The food was good, the Brazilian Rest. was the best of the al a crate rest. The animation team works extremely hard both during the day with all the many activities and at night the entertainment show. Lion King was great!!! The pool is really busy not in the water but lounging around it!!We both like the acqobics with Jonathon. All in all I can't complain about anything on the resort. the staff is very friendly and always had a smile and a hug if they recognized you.



with Jonathon

Room Tip: We stayed in room 7112 by the pool and restaurant, 2nd floor and liked were we were.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anniep997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Costa Dorada, responded to this review, February 24, 2013
Dear guest,
We would like to thank you for posting a review on Tripadvisor and, on behalf of Mr. Pedro Morales, hotel Manager; we also thank you for choosing Iberostar Costa Dorada for your holidays.
We would like to express you our satisfaction when we read your positive valuation about the friendliness and excellent service of our team, our varied gastronomy, the beauty and cleanness of our premises and the activities proposed by our Star Friends for daily and nightly entertainment. In Iberostar we are all committed to ensure our guests to “enjoy being a Star” as Jonathan did during your stay and for which we have congratulated him.
We are looking forward to welcome you back. Please do not hesitate to contact us before your next visit,
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Costa Dorada

Property: Iberostar Costa Dorada
Address: Carretera Luperon km 2.5 | Marapica, Costa Dorada, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Puerto Plata
#2 Luxury Hotel in Puerto Plata
#2 Family Hotel in Puerto Plata
#2 On the Beach Hotel in Puerto Plata
#2 Spa Hotel in Puerto Plata
#3 Best Value Hotel in Puerto Plata
#3 Romantic Hotel in Puerto Plata
#4 Business Hotel in Puerto Plata
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Costa Dorada 4*
Number of rooms: 516
Official Description (provided by the hotel):
The IBEROSTAR Costa Dorada hotel is located in front of the large golden sand beach of Costa Dorada, 10 minutes from the city of Puerto Plata in the Dominican Republic's north coast. This wonderful 5-star All Inclusive resort is a wonderful haven for aquatic sports lovers. Renovated in 2011, the IBEROSTAR Costa Dorada hotel has 498 Double Rooms and 18 spacious Junior Suites. ... more   less 
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Also Known As:
Iberostar Costa Dorado
Iberostar Puerto Plata
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Puerto Plata
Iberostar Hotel Costa Dorada
Iberostar Costa Dorada Hotel
Costa Dorado
Puerto Plata Iberostar
Iberostar Hotel Puerto Plata

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