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“Loved the Excursions”

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VH Gran Ventana Beach Resort
Ranked #5 of 40 Hotels in Puerto Plata
Certificate of Excellence
Reviewed January 3, 2014

Super fun trip.. the excursions were my favourite. We went to Ocean World and swam with dolphins and sea lions which was really fun. We had an hour pretty much alone with the dolphins while we were there. They also have tons of shows and other animals. There's tigers, sharks, sting rays, birds, iguanas, etc. There's one bird cage where you feed them and they jump all over you so you're covered in birds. We also did Monkey Jungle Zip Lining. This one was the best one- the whole place is a volunteer organization that is actually a dental and medical clinic for the poor in the Dominican. All of their funding comes from people going on the excursions and from their own money. The zip lining was really fun- there's 9 different platforms. The monkey jungle was my favourite because the little monkeys jump all over you and you get to feed them, its really fun. The hotel was good, all of the people are very friendly and helpful. Beach is good, there's reefs to snorkel in right off the shore. It gets a little crowded but if you sit on the right side there's way less people. The pool was very crowded every day so you have to get there early. It gets really hot by the pool though so the beach was better to sit at. There's always dogs wandering around the beach that love to be fed and given attention. Some aren't in great shape so make sure you wash your hands after. The food is really good, they have a huge selection every night. For lunch you can go to the buffet, but there's also a beach bar right on the beach so you don't need to change and put on shoes or anything (clothes and shoes are required for the buffet). The a la carte restaurants were also good- my favourite was italian. Rooms weren't that great, kinda small and the beds are uncomfortable. La Saona and La Catalina are the 2 buildings close to the beach, the other one is way in the back and it's a bit of a walk to the buffet, pool, beach, etc. They had shows every night which were funny to watch. On Christmas eve there was a gala dinner which was very good. The waiters are all very friendly and attentive to you. As soon as you sit down they offer water, tea, coffee, whatever you want. The wifi in the lobby is awful, it almost never works. Even the paid one wasn't working that great. Overall it was a very good vacation!

Room Tip: La Saona and La Catalina are the buildings close to the beach. You can hear a lot of noise from outs...
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  • Stayed: December 2013, traveled with family
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4  Thank Kendra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 3, 2014 via mobile

Was a nice small hotel. If you want a nice place that doesn't take 20 min to walk from your room to dinner. I do recommend the hotel. We had great service, beautiful room with great views. I can't say anything g negative really we had a lot of fun. The entertainment was great. A shout out to Victor he was the best. We would go back!

Stayed: December 2013, traveled as a couple
Thank Kenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Gran Ventana is a wonderful resort! The food is yummy and the fruit is always fresh! The animation team is always so entertaining! Allan, Shakalaca, and Sweetie are fabulous! EXCELENTE !!!!!!!!!! Come back next year!

Room Tip: Great animation!
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  • Stayed: December 2013, traveled with family
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Thank Haakon v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Just got back from my Christmas holiday it's our 7 the time to grand ventana I love the place,food so much to choose from,the buffet,ocean grill octopus restaurant and not forgetting the Italian restaurant. All the people that work in the hotel are fantastic,they can't do enough for you always smiling,I highly recommend to everyone,enterment is great . I had a fantastic Xmas and new year away from home. Thanks to all the team at grand ventana ie waiter service bar persons dancers all the cleaners, and to all the management team. Thank you all

  • Stayed: December 2013, traveled as a couple
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Thank Rose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

Upon arrival I was very disappointed with our room. I asked to see a newer room in another building, but it had the same outdated furniture and sad bathroom. Nothing was dirty or broken but our TV was a tube TV! The rooms have clearly not been updated since the 90's. Definitely 3 star level. Then again, you don't come to the DR to stay in your room all day. The public areas were all in good shape and very clean (both the pools and the beach). The public bathrooms could be cleaned a bit more often, though.

The food was OK. We preferred the buffet as there were more options. The Ocean grill was OK but the Italian restaurant was pretty bad. I left my plate untouched. The bars are all great. Plenty of drink options and friendly staff. The swim-up bar was our favorite. Lots of good times ;)

If you are a light sleeper I wouldn't recommend coming here at all. Even if you get a room facing the "quiet" side you can still hear every person walking down the hallway and most of what's happening in your neighbors' rooms.

All in all it was a very nice stay but I will probably spring for a nicer resort next time.

Room Tip: If you are a light sleeper I wouldn't recommend coming here at all. Even if you get a room facin...
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  • Stayed: December 2013, traveled as a couple
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1  Thank Kapstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this reviewResponded January 6, 2014

We do appreciate your comments and the information as these assist us with making improvements that may be necessary to maintain the level of quality that is known at VH Hotels & Resorts. We recently had a change in management and are currently in the process of making many resort wide upgrades and improvements. We do hope you will return to Gran Ventana so you can experience first hand the changes we are making.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

I stayed at the Gran Ventana the first week in December and it was awesome! It was my first trip South and here I am back in Canada wishing I was still there.

The staff were unbelievably friendly and went out of their way to make you feel welcome. A huge thank you to Rosa who showed us how to make the towel art, she was amazing!

The meals were all fantastic. It didnt matter whether we ate at the buffet, the beach hut, or at an a la carte, the food was always delicious. Thank you to the staff at the restaurants for always welcomming us with a smile and making sure our glasses were always full. The service was excelent!

The entertainment was alot of fun. There were lots of activities and the guys were always friendly. They really did go out of their way to get people involved. I loved the dancing lessons everyday and BINGO at 5pm. The nightly entertainment was fun, the best being when the audience was involved. The staff were great dancers too and always put on their own little pre-show before the main.

Lots of activites to do if wanted, whether it be on the resort or off. Beach volleyball was great as the area is really nice to play. The pool volleyball is fun too and the pool is big enough that there is always some place in it to swim or just relax. We did a bike tour one day with Alan which was neat to see a few of the other resorts and scenery within the complex. Thank You Alan for the guided tour and a huge thanks for making our trip memorable! You are missed!

Again, thank you so much to everyone at VH Gran Ventana. I would go back in a heartbeat and wouldnt have left if I didnt have too!

Allison Pierman
Ontario, Canada

  • Stayed: December 2013, traveled with family
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2  Thank Allison P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

We had a lovely time here the staff are attentive and forever cleaning. Ibrahim from the restaurant and Shakalaka from the entertainment team were great, but in honesty ALL the staff make your stay enjoyable. The safari outback trip was excellent as well as the Santa Domingo excursion . We are rested and ready to start 2014!!!! Well done all EXCELLENTEEEEEE x A&M

Stayed: December 2013, traveled with family
2  Thank Anjie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about VH Gran Ventana Beach Resort

Address: Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Puerto Plata
#4 Top resorts Hotel in Puerto Plata
#4 Family Hotel in Puerto Plata
#4 Romantic Hotel in Puerto Plata
#5 Luxury Hotel in Puerto Plata
Price Range: $109 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VH Gran Ventana Beach Resort 4*
Number of rooms: 506
Official Description (provided by the hotel):
Playa Dorada, a gated oceanfront community on the northern coast of the Dominican Republic, is home to Gran Ventana Beach Resort, one of the country’s friendliest, most welcoming hotels. Located directly on the beach, our Puerto Plata beach resort boasts three pools, a kids club and an airy, cool and fresh lobby. We also offer a superb, all-inclusive value for families, couples and group vacations. ... more   less 
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Also Known As:
Gran Ventana Beach Hotel
Gran Ventana Dominican Republic
Gran Ventana Puerto Plata
Gran Ventana Beach Resort Puerto Plata
Hotel Gran Ventana Beach
Grand Ventana Beach Resort
Gran Ventana Hotel Dominican Republic

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