My boyfriend and I travelled during March 4-11th of this year. It was my second all inclusive trip and his first. Honestly it was a fantastic trip! Despite the rainy weather at first, it did not ruin our experience. Short story is yes, we would come back!
Check in: When we first arrived, the bell boy greated us and took care of our luggage. Downside was we arrived early (check in was at 3) we had 2 hours to grab some lunch and sit by the pool before getting our room. Checking in went smoothly, as I mentioned I had emailed prior to arrival about a request for a king bed and ocean view in the Catalana building and got exactly that! Very impressed considering it was march break and our first time.
Room: It was very nice and somewhat renovated. Bathroom was new with tiles, flat screen tv and a small mini fridge that had 2 beers, Pepsi and 7up and a jug of water that they refill daily. King bed was hard but I got extra pillows, so it was fine. Could use more storage for clothing, very limited with drawers. We were on the first floor and saw a little of the ocean but there is a lot of palm trees/foliage on the grounds of the hotel. Very beautiful to sit out there at night on your balcony.
Food: AMAZING! Nothing but good things to say! I have been to Cuba and it was terrible there. We ate like kings here and I am A VERY picky eater to say the least haha. The al a cartes were great too, the octopus was Mediterranean, Italian had great pasta and ocean grill I would recommend the surf and turf.
Pool/Beach: We mostly lounged at the pool during our stay only because it was so busy..you had to reserve your spot earlier with your towels (even tho it says you are not allowed to) so going to the beach was kind of disappointing because A: you had to lay in the sand and B: vendors! Now I understand they will come up and you just have to be firm and say no thank you but they really do pester you..they make you remember their name and number. I get they need to make a living but I didnt think it would bother me as much as it did. However that being said, it was the cleanest and most beautiful part of the beach in my opinion. I did not get the chance because of the weather but snorkeling I heard was a must! Pool very clean! And lots of fun with the pool volleyball, we met a lot of great people by joining in.
Entertainment: What can I say, it's typical but fun. I had a few good laughs with some of the events, live band was great! The animation team is fantastic! The two guys made it a lot of fun with the games and coming with us after their shift to the coco bongo! Made us feel safe and showed us a good time. We are in our early twenties, I was a little bummed there wasn't a disco at our resort, so we had to walk into the plaza if we wanted to keep the night going which was actually a lot fun! The resort legit shuts down at midnight, a snack bar comes out from 10-2am it serves rum and beer only with snacks. But everything is very quiet after the show was done lol so keep that in mind.
Staff: AMAZING! I seriously can't say this enough, but the people here made our trip! They are so friendly and such hard working people! I cannot believe their hospitality, I always saw them working, cleaning and smiling. Frankie was our favourite bartender, first day there asked for our names always remembered us. One other individual was the nicest person! All he did was clean up around the lobby and again, remembered us, always said hi! Made sure we gave him a souvenir before we left.
Other: I highly recommend checking out the monkey jungle! Very rewarding experience! We loved it and it goes toward such a great cause.
Sorry for such a lengthy review but it's an honest opinion! It was excellent! I would go back in a heart beat. I would recommend this place for anyone whose a first timer to Puerta Plata, and couples! I find people who write bad reviews is because they have high expectations and are picky. You have to remember, you are in the Dominican republic! If you are looking for something high end go to punta cana or elsewhere. This is a GREAT bang for your buck! Again thank you VH Gran Ventana for the great vacation :) we hope to be back soon!
Carly and Kevin
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- Also Known As:
- Gran Ventana Beach Hotel
- Gran Ventana Dominican Republic
- Gran Ventana Puerto Plata
- Gran Ventana Beach Resort Puerto Plata
- Hotel Gran Ventana Beach
- Grand Ventana Beach Resort
- Gran Ventana Hotel Dominican Republic