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“Vacation From Hell!!”

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Grand Paradise Playa Dorada
Ranked #6 of 40 Hotels in Puerto Plata
Reviewed August 25, 2003

My boyfried and I thought this would be our dream vacation since we really had not been on a real vacation in a while. At the advice of some friends and co-workers who had been to "Paradise" we took their advice and said "Lets' Go". Please keep in mind that these friends/co-workers were Dominican themselves. And the nightmare begins....the room was damp and mildew. It was more like a basement environement. The bed spread and curtins had not been updated since 1970 and there was dim lighting. The sheets on the bed were old and dingly. We both became very sick when we entered the bathroom. It had one very dim light and the tub had so much rust in it. You had to run the hot water at least 10 minutes before youd could take a shower and flush the toilet at least three times after each use. The bath tub looked as though it hadn't been washed in 3 months to say the least. It gets better....The same food was served everyday and stray cats and dogs were freely walking around in the dining area begging for food.
Nobody on the Staff seemed a bit concerned that pregnat cats were begging for food. We witnessed a cat that had jumped up on a table and ate some tuna salad that was left uncovered in the Eden Snack area.
Another turn off was that every day, you had a large amount of locals that showed up to use the pool and the beach. I even asked one of them were they staying at Paradise, and the answer was "no my friend, we live here and we come here all the time". I could have stayed home in NYC and went to Orchard Beach and would have been in the same environment. We had to beg on several ocassions for bath towels and face cloths. If you have money to throw away, then visit Paradise. I would not recommend anyone wasting their time going to Paradise Beach Club.

PS. The so called "kitchen" was a joke. It was dirty and old. Also if you like eating "SPAM", then you'll love breakfast at Paradise.....it's served everyday. If this resort was in the U.S., it would have been closed a long time ago by the Department of Health Department. !!

5  Thank luvumostest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Reviewed August 24, 2003

I concur with the woman from Canada. I have been going to Paradise with my family since 1988 and their service is excellent. They are out to please every guest and will go the extra mile to do so. I have been a repeated guest six times at the resort and will continue going there. I have stayed at various hotels throughout the island from the southern tip to the northern side and this one outweighs them all in terms of quality of food and service!

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A TripAdvisor Member
Reviewed August 22, 2003

i was in puerto plata from aug8-aug17 '03 and i stayed at the all-inclusive paradise beach...now i did go down with a group of 6 girls we all had some fun and something to do...lets start off with rooms...they were nice, kind of a mildew like scent but very tolerable.
the front desk..hmm what should i say...we had pre-requested that all 3 of our rooms be on the same floor or at least next to each other, what we had were 3 rooms all in different buildings but we survived that part...the "proteco" was great..i felt very safe until one night when a man was banging on my door screaming, you would think that the security would come over to my door and question the man what he is doing at 4am, keep in mind security was about 25 ft away. after that whole fiasco the hotel was great about having security stand outside our door for the rest of the trip...room service was decent there were days where we had to wait till the late afternoon for our room towels but thats to be expected with a huge hotel, obviously demand outran the supply... now to the food..it was edible, not great i found myself eating bread with butter for breakfast and maybe a salad for lunch bc the food didnt look too tempting, by day 3 i was sick of seeing rice and beans at every meal! but there was a guge variety of other choices..the restaurants were ehh..michaelangelos was pretty good although i felt that they served the same thing at the buffet.
entertainment was great the night shows were fun, had a good time relaxing to them..chocolate was a riot, water aerobics is a must with him. the pool was a bit crowded esp on the weekends, i wasnt aware of this thing called "dominican weekend" thats when all the locals come to stay at the hotel and make it unpleasurable..the kids least to say have no respect for anyone jumping and splashing throwing plastic cups around in the pool out of the pool, getting chlorinate pool water in my pina colada wasnt exactly my cup of tea. also these kids grab anything without asking, ex my beach ball was in the water when i woke up from sunbathing...seems like this children either need to get some manners, or be placed on leashes. okie thats for that the beach...well its nice..not like white sand crystal clear blue water...pretty too look at, there are some parts where its impossible to walk bc of all the rocks on the floor u hurt ur feet very badly trying to get in2 the deep end to swim. for crystal clear water go to paradise island its like a 2.5 hour bus trip but worth it for the snorkeling..oh by the way if they say its 1:20 mins away dont believe the travel organizers..the people were very friendly, i had fun at the casino, the crazy moon was fun, the shopping plaza was good go to hemingways when u want some imported alcohol, and a good ol' american size burger...but all in all the trip was fun, i did have some compliants, i hope this helps anyone...i wish someone wrote me a detailed description..if someone asked me if i would go back again i would have to say no...next time someplace else...oh and make sure u do the waterfall tour that was the best and most amazing experience of this trip! hope you enjoy ur stay...hotel overall not bad but could be better!

  • Stayed: January 2005
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A TripAdvisor Member
Scotland, UK
Reviewed August 19, 2003

We stayed at the Paradise Beach Resort from 9/07/03 to 28/07/03. This was the best holiday we have ever been on. The hotel is very nice and we had a superior room on the 3rd floor which was a good size and very clean. We never had a balcony but it didn't bother us as we were never in. The entertainment at night was really good and we made some good friends while there. The guys from kikos team especially Chocolate, Yonathon and Julio really made the holiday 100 times better. They always had us up on stage dancing the merengue or doing some crazy games during the day. The hotel has one of the best locations of Playa Dorada. It sits on the beach and the view is magnificent. The Buffet restaurant in the hotel was okay but we ate out for dinner a lot as we didn't like a lot of the food that was on offer. Both a la carte restaurants are really nice and so is the snack bar. We went on a few trips the Monster Truck Safari which was really good(beware you will come back very drunk) , Paradise Island and Swimming with Dolphins. The Dolphin trip was amazing. We also went out on the jet skis a couple of times which was a good laugh. Anyone staying at this hotel will have a good time and if you don't then you must be very boring. HI to all the Kikos team!!! Oohwee Oowaa - 50-50

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A TripAdvisor Member
Orlando, Florida
Reviewed July 27, 2003

I went to "Paridise" with a very open mind. I had read the reviews of others and found them to be mixed. I have traveled to many destinations in the caribbean and have also been to the Dominican Republic so I knew what to expect. What I found at "Paridise" was as follows: Room: as expected a 4 on a 5 scale, clean and comfortable but dated. Food: The worst. I never saw so many uses for a Hot Dog in my life. Mystery Meat got it start at this place. The special resturants were a little better, but you could not get in. They were either closed or "full" even though they looked empty from outside the windows. 1 on a 5 scale.
Facilities: The resort is very nice and the beach and pool area are great, except that you can't enjoy them because of the 500 locales that show up and take over the place. We were not able to get a beach towel the entire trip. It did not matter what time of the day we asked, they were out. The watersports and activities were only in the brochure. The free horseback riding was a $18.00 cab ride away. 1 on a 5 scale Staff: Very Rude, they don't ask how you are because they alredy know. You can't get any relief from a manager. 1 on a 5 scale Gift Shop: We were shorted change 200-300 pesos on every attempt to buy something from the gift shop. That's $6.00 to $9.00 from each $20.00. When you catch them at it they act as if you are wrong and show you the calculater they are using, and then you spend the next several minutes proving them wrong.
1 on a 5 scale. Casino: Don't even go to it. No regulations and we suspect that the Blackjack Deck was short face cards. We asked for the card to be turned and they refused, we got new decks and started winning big and they shut the casino an hour early. This is by far the worst resort in the El Dorado Complex. Other couples we ran into did not experience the problems that we incountered. Stay away from "Paridise"

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A TripAdvisor Member
Burlington, Ontario, Canada
Reviewed July 13, 2003

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A TripAdvisor Member
Reviewed July 7, 2003

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Additional Information about Grand Paradise Playa Dorada

Address: Complejo Playa Dorada, Puerto Plata 332, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Puerto Plata
#5 Top resorts Hotel in Puerto Plata
#6 Family Hotel in Puerto Plata
Price Range: $98 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
Number of rooms: 425
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Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino

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