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“NOT A GOOD PLACE”

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Hotel Beach House Playa Dorada
Ranked #35 of 40 Hotels in Puerto Plata
montreal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“NOT A GOOD PLACE”
Reviewed March 21, 2013

We stayed at Celuisma Playa Dorada from Feb 22/2013 to March 1/2013 and let me tell you book somewhere else. There are no lamps in the room so the lighting is very low. There are no telephones or alarm clock's in the room either. They leave you 1 roll of toliet paper per day.
They knock on your door at around 8:30 in the morning to take the old towels and they bring you back the new ones at around 4:00 in the afternoon. I asked about this at the front desk and was told they have to wash and dry the towels and then they will give it back to you.
The first room we stayed in the balcony was looking over a swamp and the 2nd room we had there was no hair dryer and the shower dribbled water. The 2nd and third day we were there they were missing hamberger buns and french fries. The 2nd day we were there they did not have any rum at the bar on the beach and as there is only 2 bars that does not say alot.
On our last night there the bar near the lobby had no rum. There is not alot of food choice here and even though they have 4 a la carte restaurants only 2 open each day. The beach was beautiful but the waves are so high that alot of people were getting knocked off there feet.
This hotel is listed as a 3-1/2 star but it is more like a 2 star. Please listen to what everybody is saying in there reviews and book somewhere else you will have a better vacation.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank kathy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (195)
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English first
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 20, 2013

What happens to these people?
This is my second time at this hotel and still wonderful, beautiful and clean rooms, beautiful gardens, beautiful beach, animation excellent day and night.
The staff is friendly and helpful.
evelin, francisco, mini me, Joseph and all the entertainers kisses to all

  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
6 Thank Margarett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, Canada
Level 3 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2013

My partner and I stayed at the Celuisma Tropical Playa Dorada from March 5-12

We only paid $854.00 each which isn't too bad of a deal!!
The only points I would like to address are:
1. You get what you pay for
2. the rooms are old but clean
3. the Beach was our biggest dissapointment, (it's very dirty we only went in the ocean once)
4. People are "VERY" Friendly
5. Food was always the same everyday, and it was very salty

I would never return

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phanie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Plata hotels

Winnipeg, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 16, 2013

This resort is garbage.
Water for your room in the hallway if your lucky.
Food was horrible.
Many people had the "bathroom vacation".
Renovations = Paint over the mold.
Entertainment at night is trash.
This hotel welcomes S Trip fools who wrecked the place and robbed the beach bar and generally served the underaged drinkers all day and night.
Depending on your length of stay, expect the same beach vendors everyday to bother you on the beach, with the cheap garbage they sell.
The beach is the beach and is the only thing that is good on this resort. Keep in mind the resort does not own the beach. The resort is horrible.
Staff members were always looking for handouts. Tipping is fine, and I have no problem with that, but they were begging to get something for nothing.
I would suggest you take a real good look at prices in comparison to Cuba or Mexico where you can get a much better hotel and stay and star rating than this over rated dump.
Don't even consider staying at this "hahahahha" resort. What a JOKE.

Room Tip: All rooms suck. No tips.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank IceBlizzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaforth, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 14, 2013

We went with another couple, and we both agreed with the following review:
Our rooms, which were in building 19.(rooms 1948 & 1932) where excellent ! We had hot water and our fridge worked and rooms were very clean.
The Staff was great..they have a good time with all the people that stayed.
The Food..was great...if there is anyone that didn't think so, they should try visiting Cuba !
The entertainment...mostly was put on by the staff..they had a couple of nights that were very entertaining! But a lot of the nights, they had Karaoke, dancing or shows that involved us...and were anouncing ALOT about going to the local casino! When there was entertainment it was good.
They kept running out of booze...like rum, wine etc..Usually, they weren't out of booze for long, but still...they should not be running out of booze at 11 AM ! They were continuously running from one bar to the other with extra booze or mix. Wine is supposed to be included with your alacart meals...but quite often they only had one or the other..white or red ! and even when you did get wine...they seemed to be rationing it out..like a quater of a glass at a time !
The alacart restaraunts were good..however it was a standing joke about the desert of the day...it is amazing to see how many ways they can have the same thing but changing the look...like different colour icing, or add a filling..etc...(the desert was good, it was just amusing)
Also there salad was exactly the same at each restaraunt you went to...(again was good, just the same)
One of the most annoying things was that a few of their
staff was there to sell you time share for the hotel...almost everytime you seen them.
The beach was good...however they really need to install more of the covered hut things for shade...they need at least twice as many. We didn't swim in the ocean.
As you walked along the beach there were some sales people always trying to get you to check out their resort/hotel.....Also there were vendors there selling stuff, but that was OK, as long as you said no, they generally left you alone..there was also people there trying to sell you excursions BEFORE you went to your meeting from the tour company you went with. We did excursions with Nolitours as well as a couple of excursions from "James" from the Plaza (across from the Pizza Hut) Both of these were good. This James is from Texas, US. so he is easy to talk to and will chat with you...

Room Tip: building 19 room 1948, 3rd floor ocean view friends had building 19 room 1932, 2nd floor ocean vie...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank TheBoss2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umag, Croatia
Level 5 Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 12, 2013

We`ve been in this resort in January. All the stuff was helpful from the begining. The room was big, and clean. well, there was also some stuff missing from the room, like the tv remote control, but nothing to talk about because we didn`t go there to complain, just to enjoy our vacation. We love simple things, and we had here more that we needed. I really do not get all the people who go on a a vacation, and then trying to find all that they can complain about. All the stuff treated us as VIP clients (but they do that with anybody) but without beeing boring. If you need anything you will get it with the smile on their faces. the beach was PARADISE!! The food also, from the restaurant in the hotel till the grill on the beach. Different food for different people, and drinks. All day. The weather was also perfect. We had a few trips there. And really, don`t buy those form your travel agent or the agency there!!! Find anybody who is working in the hotel and ask him in privat about the trips, and believe me you will save a lot of money!! all the trips were one more beautiful than the other. We went on Paradise Island, snorkeling , on the 27 waterfalls, on the city tour Puerto Plata, on Cabaret night and casino, and Samana with the whales. Wow....All worth seeing. Well to conclude - it was a vacation worth doing, worth the money, and the hours spent on the plane :P. I really recommend it, and I hope we will be back one day!

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
5 Thank DorisV84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

From the reservation to departure, the staff at th Celluisma Tropical Playa Dorada was attentive and courteous. They went out of their way to make sure our expectations were surpassed. Some buildings were closed due to an extensive renovation project but this did not detract from all the wonderful features like the poolside entertainment, amazing views, and spa. We are already planning our next trip to the Celluisma Tropical Playa Dorada.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MV22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Beach House Playa Dorada

Property: Hotel Beach House Playa Dorada
Address: Playa Dorada, Puerto Plata 72000, Dominican Republic (Formerly Celuisma Tropical Playa Dorada)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Puerto Plata
#24 Top resorts Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Beach House Playa Dorada 3*
Number of rooms: 411
Official Description (provided by the hotel):
WELCOME TO THE HOTEL BEACH HOUSE PLAYA DORADA BEACH HOUSE PLAYA DORADA The Hotel Beach House Playa Dorada guarantees you a unique beach holiday in one of the most complete and welcoming All Inclusive hotels in Puerto Playa, Dominican Republic. Specialized in weddings and events on the beach, this hotel is the perfect setting for some unforgettable holidays. Located in the amazing Playa Dorada, 5 km away from Puerto Plata, this hotel for weddings in the Dominican Republic offers endless customized services and state-of-the-art facilities for events: spa, swimming pools, nearby golf, water sports, parties, restaurants... Discover one of the liveliest hotels in Playa Dorada, Puerto Plata: book a hotel at the best price, only here, on the official website of the Hotel Beach House Playa Dorada. ... more   less 
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort

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