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“You Get What you pay for!!”

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Hotel Beach House Playa Dorada
Ranked #34 of 41 Hotels in Puerto Plata
Dartmouth, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“You Get What you pay for!!”
Reviewed March 19, 2013

My partner and I stayed at the Celuisma Tropical Playa Dorada from March 5-12

We only paid $854.00 each which isn't too bad of a deal!!
The only points I would like to address are:
1. You get what you pay for
2. the rooms are old but clean
3. the Beach was our biggest dissapointment, (it's very dirty we only went in the ocean once)
4. People are "VERY" Friendly
5. Food was always the same everyday, and it was very salty

I would never return

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phanie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,434 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
Winnipeg, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 16, 2013

This resort is garbage.
Water for your room in the hallway if your lucky.
Food was horrible.
Many people had the "bathroom vacation".
Renovations = Paint over the mold.
Entertainment at night is trash.
This hotel welcomes S Trip fools who wrecked the place and robbed the beach bar and generally served the underaged drinkers all day and night.
Depending on your length of stay, expect the same beach vendors everyday to bother you on the beach, with the cheap garbage they sell.
The beach is the beach and is the only thing that is good on this resort. Keep in mind the resort does not own the beach. The resort is horrible.
Staff members were always looking for handouts. Tipping is fine, and I have no problem with that, but they were begging to get something for nothing.
I would suggest you take a real good look at prices in comparison to Cuba or Mexico where you can get a much better hotel and stay and star rating than this over rated dump.
Don't even consider staying at this "hahahahha" resort. What a JOKE.

Room Tip: All rooms suck. No tips.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
10 Thank IceBlizzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Plata hotels

Seaforth, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 14, 2013

We went with another couple, and we both agreed with the following review:
Our rooms, which were in building 19.(rooms 1948 & 1932) where excellent ! We had hot water and our fridge worked and rooms were very clean.
The Staff was great..they have a good time with all the people that stayed.
The Food..was great...if there is anyone that didn't think so, they should try visiting Cuba !
The entertainment...mostly was put on by the staff..they had a couple of nights that were very entertaining! But a lot of the nights, they had Karaoke, dancing or shows that involved us...and were anouncing ALOT about going to the local casino! When there was entertainment it was good.
They kept running out of booze...like rum, wine etc..Usually, they weren't out of booze for long, but still...they should not be running out of booze at 11 AM ! They were continuously running from one bar to the other with extra booze or mix. Wine is supposed to be included with your alacart meals...but quite often they only had one or the other..white or red ! and even when you did get wine...they seemed to be rationing it out..like a quater of a glass at a time !
The alacart restaraunts were good..however it was a standing joke about the desert of the day...it is amazing to see how many ways they can have the same thing but changing the look...like different colour icing, or add a filling..etc...(the desert was good, it was just amusing)
Also there salad was exactly the same at each restaraunt you went to...(again was good, just the same)
One of the most annoying things was that a few of their
staff was there to sell you time share for the hotel...almost everytime you seen them.
The beach was good...however they really need to install more of the covered hut things for shade...they need at least twice as many. We didn't swim in the ocean.
As you walked along the beach there were some sales people always trying to get you to check out their resort/hotel.....Also there were vendors there selling stuff, but that was OK, as long as you said no, they generally left you alone..there was also people there trying to sell you excursions BEFORE you went to your meeting from the tour company you went with. We did excursions with Nolitours as well as a couple of excursions from "James" from the Plaza (across from the Pizza Hut) Both of these were good. This James is from Texas, US. so he is easy to talk to and will chat with you...

Room Tip: building 19 room 1948, 3rd floor ocean view friends had building 19 room 1932, 2nd floor ocean vie...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TheBoss2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umag, Croatia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 12, 2013

We`ve been in this resort in January. All the stuff was helpful from the begining. The room was big, and clean. well, there was also some stuff missing from the room, like the tv remote control, but nothing to talk about because we didn`t go there to complain, just to enjoy our vacation. We love simple things, and we had here more that we needed. I really do not get all the people who go on a a vacation, and then trying to find all that they can complain about. All the stuff treated us as VIP clients (but they do that with anybody) but without beeing boring. If you need anything you will get it with the smile on their faces. the beach was PARADISE!! The food also, from the restaurant in the hotel till the grill on the beach. Different food for different people, and drinks. All day. The weather was also perfect. We had a few trips there. And really, don`t buy those form your travel agent or the agency there!!! Find anybody who is working in the hotel and ask him in privat about the trips, and believe me you will save a lot of money!! all the trips were one more beautiful than the other. We went on Paradise Island, snorkeling , on the 27 waterfalls, on the city tour Puerto Plata, on Cabaret night and casino, and Samana with the whales. Wow....All worth seeing. Well to conclude - it was a vacation worth doing, worth the money, and the hours spent on the plane :P. I really recommend it, and I hope we will be back one day!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DorisV84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

From the reservation to departure, the staff at th Celluisma Tropical Playa Dorada was attentive and courteous. They went out of their way to make sure our expectations were surpassed. Some buildings were closed due to an extensive renovation project but this did not detract from all the wonderful features like the poolside entertainment, amazing views, and spa. We are already planning our next trip to the Celluisma Tropical Playa Dorada.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MV22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2013

We arrived at midnight. ( Friday) The front desk staff was very helpful. When we got to our room 2128, it was a different story. This room is a dump. The tollet would not flush properly, the bathroom sink would not drain, phone did not work, refrigerator did not work, smelled llke mildew the air conditioner sounded like a freight train going through your room when it came on.. It was on the second floor, when we specifically asked for a first floor room. The next day I went to the front desk and asked to be moved because of all the problems along with wanting to be on the first floor. I was told the hotel was full and we would not be able to move until Monday. They came and fixed the toilet and the clogged sink. On Monday I went to check on my room and she gave me a key to check out another room, 1252. (this room is supposed to be a renovated, superior room. Average with a small table and chairs, balcony the size of a postage stamp and maybe a fresh coat of paint.) It was on the third floor with a spiral staircase up to the 4 th floor to the bedroom and bathroom. Hello??? I went back to the front desk and told her I wanted a first floor and she told me there were no first floor rooms left. Ok. People come and go there all the time there has to be an empty first floor room somewhere. There was no liquor or pina colada mix until around 2 in the afternoon. There was entertainment for the middle age, seniors , only 2 nights. The rest of the time there was parties on the beach for the college kids. The staff meant to make you feel welcome are great. The food, Ive seen better, and some worse. The overall appearance of this place is going down hill fast. It really needs an overhaul. If anything I would not give this any more than a1 or 2 star. It is definately not a 3 1/2.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lolitaNewBrunswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mancot, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 1, 2013

You only expect to get what you pay for. On my arrival into room 2001 I found some problems! The tv did not work, the toilet would not flush, the telephone did not work and the key card stopped working (which took four visits to the lobby to sort).

The food is quite good and you have as much as you want. The beer is GOOD. The whole place is clean and the staff mostly helpful. I would most certainly visit again.

Room Tip: Any room in the 20s block is virtually on the beach and the hotel pool
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Beach House Playa Dorada

Property: Hotel Beach House Playa Dorada
Address: Playa Dorada, Puerto Plata 72000, Dominican Republic (Formerly Celuisma Tropical Playa Dorada)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Puerto Plata
#23 Top resorts Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Beach House Playa Dorada 3*
Number of rooms: 411
Official Description (provided by the hotel):
WELCOME TO THE HOTEL BEACH HOUSE PLAYA DORADA BEACH HOUSE PLAYA DORADA The Hotel Beach House Playa Dorada guarantees you a unique beach holiday in one of the most complete and welcoming All Inclusive hotels in Puerto Playa, Dominican Republic. Specialized in weddings and events on the beach, this hotel is the perfect setting for some unforgettable holidays. Located in the amazing Playa Dorada, 5 km away from Puerto Plata, this hotel for weddings in the Dominican Republic offers endless customized services and state-of-the-art facilities for events: spa, swimming pools, nearby golf, water sports, parties, restaurants... Discover one of the liveliest hotels in Playa Dorada, Puerto Plata: book a hotel at the best price, only here, on the official website of the Hotel Beach House Playa Dorada. ... more   less 
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort

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