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Quality Hotel Real Aeropuerto Santo Domingo
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Reviews (237)
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All reviewsclose to the airportinternational airportabout minutes from the airportclean roomsrecommend this hotelone night stayrental carvery nice hotelpool areafree wificommon areasnice poolkatiacostumersdrproximitygym
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76 - 81 of 237 reviews
Reviewed May 1, 2014

We stayed here only a few hours before and after our three hour bus ride to Barahona. The rooms were clean and adequately supplied and furnished. The grounds were lovely. We ate a breakfast buffet and a dinner buffet. Not gourment but satisfied a hungry stomach. The bar had a nice decor.

  • Stayed: April 2014, traveled with friends
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1  Thank MASSmom6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this reviewResponded May 2, 2014

Dear Guest:

We would like to thank you for taking the time to let us know about your stay with us.
hank you for your comments about our property and breakast service.

It is very gratifying to know your feedback and of great importance. Once again, We Thank you so much for your business and we look forward to hosting you very soon,

Cordially,

Odalis Guzmán
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

We stayed in that Hotel 26.04.14 to leave early morning to the airport SDQ. To our surprise the Hotel didn't have any Airport Shuttle to offer and instead offered a Taxi for hefty 15 USD for a 5min. ride. I found it ridiculous to name a Hotel AIRPORT Hotel if you don't do anything but be near the Airport.
Secondly the beds in this Hotel are so uncomfortable. The mattresses are already overdue to be changed. Seldom I found such soft, saggy beds like that.
The air condition is pointing directly onto the beds and the position can not be changed.
If it wouldn't be for the nice installation. Beautiful Pool area I would give it a rating of 2.

  • Stayed: April 2014, traveled with family
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2  Thank ReiniWorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this reviewResponded May 1, 2014

Dear Guest:
We thank you for taking the time to write us regarding your recent stay at Quality Hotel Real Aeropuerto Santo Domingo.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the shutlle bus service to the airport. It is apprpiate to explain you, it is not offer as a service by the hotel, because it is not permitted by taxis union and local legislation.

Feedback from our guests are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Santo Domingo.

Kind Regards,

Odalis Guzman
General Manager
Quality Hotel Real Aeropuerto Santo Domingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

In my view there are kind and professionnal persons who provided a great service. we can list Samuel, Juliana, Johny, Amauri, Claudio,Katia. it was a great experience for me. I wish quality will continue to improve as long as possible in order to be the first one on the caribbean region. so good luck. keep on working

  • Stayed: March 2014
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Thank Louidieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this reviewResponded April 3, 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We will share your comments with our team work.

We appreciate your good wishing and will work harder every day to keep imporving our guest experience.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Odalis Guzman
General Manager
Quality Hotel Real Aeropuerto Santo Domingo
809-549-2525

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Reviewed April 1, 2014

I spent more than 2 months there and i really enjoyed the service the swimming pool, the volley yard and so on. The room are really comfortable with great flat screen, a/c, cofee maker... Thanks to the personnel as: samuel , claudio, julianna, melvin.

  • Stayed: April 2014
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1  Thank Myrtho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this reviewResponded April 3, 2014

We would like to thank you for taking the time to let us know about your stay with us. Thank you for your comments about our staff, it is very gratifying to know your feedback, and it is of great importance knowing that you had a great experience.

Thank you so much for your business and we look forward to seeing you in the future.

Cordially,,

Odalis Guzman
General Manager
Quality Hotel Real Aeropuerto Santo Domingo
809-549-2525

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

This place is just a short distance from the airport which is very convenient specially for those over-night flights from Jetblue. The Hotel is very clean, the staff is very nice and helpful I love the fact that they are not intrusive at all as long as you follow house rules you will have a woderful stay. The places are not cheap which is the reason I only stay one night at a time, this is more of a passing by Hotel not a vacation stay hotel as it doesn't have too many amenities and being close to the airport in Santo Domingo means it is far from everything else, it has a great size pool and the water always seem to be cold, good for hot sunny days bad for relaxing swims at nigh. Overall this is a decent Hotel.

Room Tip: Higher floors have nice water views.
  • Stayed: May 2013, traveled as a couple
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1  Thank Andelliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this reviewResponded March 14, 2014

Dear guest:

We greatly appreciate the taking of your important time to express us your experience while visiting our hotel.

It is great knowing that our location, staff, services rendered and facility were of your liking.

Allow us to serve you back in your next trip to Santo Domingo.

Cordially,

Odalis Guzman
General Manager Quality Hotel Real Santo Domingo
809-549-2525

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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