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“Pleasant”

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Courtyard Santo Domingo
Ranked #5 of 76 Hotels in Santo Domingo
Certificate of Excellence
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pleasant”
Reviewed May 9, 2014

The hotel is pleasant and kept up very well. They have all the basics, pool, gym, internet, a little store to buy a few items, eating area.
Celso at the front desk was very helpful to us as we got lost finding the hotel and very friendly and helpful when we checked in.

There is a complimentary parking as well. Took a dip in the pool - it's smaller but enough to relax, cool off and get some sun for a while.

We stayed one night to visit Ciudad Colonial.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nutmeg_Cinnamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardStoDgo, General Manager at Courtyard Santo Domingo, responded to this review, May 21, 2014
Dear Nutmeg_Cinnamon:

It is good to know that you enjoyed your stay with us and that the facilities and customer service experience were what you deserve. I am glad to hear that Celso became a hero and was able to direct you to the hotel and that he greeted in a friendly manner.

I hope that your visit to Ciudad Colonial was satisfying, however, I encourage you to come back again and enjoy additional offerings that Santo Domingo hast such as: museums, shops, restaurants, etc. I am certain you will enjoy it.

Regards,

G. Olvera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
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    24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Clarksville
1 review
Reviewed May 9, 2014

This hotel is a little oasis in Santo Domingo. I travel a lot for work and when I come to Santo Domingo I always try to stay here. There is a nice terrace outside which is great for relaxing. The staff is extremely friendly and helpful. Elena is amazing! I was there a few months ago and when I returned recently she remembered me by name.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moepgfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardStoDgo, General Manager at Courtyard Santo Domingo, responded to this review, May 21, 2014
Dear Moepgfd:

I am glad to know that the customer service experience you had in our hotel was superb. Elena was recently recognized for her customer service skills and one of her many good qualities is recognizing our repeat guests; I am glad she remembered you by name from your last trip.

It is good to know we have become your little Oasis in Santo Domingo, I am sure we will be seeing you in the future and it is my hope we continue to be your hotel of choice.

Regards,

G. Olvera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 5, 2014 via mobile

Very good by Courtyard standards. Rooms are clean. Workout room is very nice. Restaurant has excellent food and you are walking distance to several other decent restaurants. Good bar area and the staff is always feiendly. I actually prefer this place to the Jaragua.

Stayed May 2014, traveled with friends
Helpful?
Thank Aaron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardStoDgo, General Manager at Courtyard Santo Domingo, responded to this review, May 7, 2014
Dear Lefty628

Thank you for commenting on the cleanliness of our hotel and the friendliness of our associates, it is something they work hard on and I feel very proud of them. I hope that during your stay you were able to taste our specialty nights; “A Su Gusto” on Tuesday’s or BBQ on Wednesday’s, these are also excellent food options to try in our hotel.

Thank you for your business and I hope that you come back to our hotel soon.

Regards,

G. Olvera
General Manager
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Bloomington, Indiana
Level Contributor
3 reviews
Reviewed April 14, 2014

It was new, clean, and nice. The staff were nice also. We checked in early easily and were in a quite room. It was only a 10 minute walk to the ocean and the lds temple. Not very close to the zona colonial though.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blinf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardStoDgo, General Manager at Courtyard Santo Domingo, responded to this review, April 16, 2014
Dear Blinf:

I am happy to know you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. We appreciate your time in sharing your experience with us.

G. Olvera
Genera Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emmaus, Pennsylvania
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 28, 2014

Very upscale for a Courtyard. Staff was very helpful. All bi-lingual (English/Spanish). Highly recommend this hotel when in the Dominican Republic.

Gym had all new equipment. Free weights, treadmills and machines were all in great condition.

Outdoor area was small but pleasant. Safe location near good restaurants.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providenciales
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 24, 2014

This is a great hotel and usually good value for money it does tend to sell out so in my last few trips I've actually been unable to get a room unfortunately so book early!

Staff are very friendly, Raysa and Elena are extremely helpful, after just a couple of stays everyone seems to know your name. Nice breakfast in the restaurant, small store in the lobby for necessities. Rooms clean and functional, Wi-Fi was a bit spotty up until about 3 weeks ago when it was upgraded throughout the hotel and it now works great.

Room Tip: Pick a high room for ocean views, courtyard for quiet.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IslandCouple32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 16, 2014

My wife and I stayed here for one week and were generally pleased. There's a nice lap swimming pool at the side of the building and the gym was also nice. The breakfast was delicious but I was disappointed that a double occupancy room was only allowed one complimentary breakfast each morning. If rooms are double occupancy, breakfast should be allowed for two guests. Hotel management was inflexible on this and insisted on charging $13 for an additional breakfast.

Stayed January 2014, traveled on business
Helpful?
Thank Bellhop-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardStoDgo, General Manager at Courtyard Santo Domingo, responded to this review, March 19, 2014
Dear Bellhop-2013,

Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to receive your positive impressions about the breakfast quality, pool and gym.

We are sorry you did not receive the explanation that we only include breakfast in our Special Corporate rates. Since typically the special corporate rates is single occupancy, the rates are designed the same way, when the occupancy becomes double, the rates do not change or increase, and the second guest have to pay for the second breakfast.

In the same way, for a future stay, we recommend you to take advantage of our weekend rates, which included breakfast for two people.

Once again, thank you for your review and your business. We look forward to welcome you back to the Courtyard Santo Domingo in the near future!

Regards,

G. Olvera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Santo Domingo

Property: Courtyard Santo Domingo
Address: 50A Maximo Gomez Avenue, Santo Domingo 10405, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Gazcue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Santo Domingo
#1 Business Hotel in Santo Domingo
#10 Romantic Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Santo Domingo 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
The Courtyard Santo Domingo, Dominican Republic hotel is located in the heart of the city's cultural district and offers comfortable accommodations and complete services for business and leisure travelers alike. Among the most preferred Santo Domingo hotels, the Courtyard is within walking distance to the National Theater and Palacio Bellas Artes Theater. Our Courtyard hotel offers easy access to Santo Domingo's Colonial zone attractions, the main business district and government facilities. Guests can be assured of a relaxing and productive stay with our amazing Marriott bedding and free high-speed Internet access. Enjoy the convenience of our on-site Centro Restaurant and The Market Convenience store, or relax and unwind at our outdoor swimming pool and fitness center. We also offer two meeting rooms with flexible space for events and business meetings in Santo Domingo. Visit the Courtyard Santo Domingo hotel today and discover what refreshing service really means. ... more   less 
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Also Known As:
Courtyard Santo Domingo Hotel Santo Domingo
Santo Domingo Courtyard

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