I was a bit disappointed when I arrived as the hotel did not look as nice as the pictures on the website, and I expected more for the price. My room in particular was very dark and dingy. I had a problem when the electronic lock on my door broke and I couldn't get into my room for half a day, but the staff were nice about it and moved me to a bigger room on the top floor as compensation for the inconvenience - the upper floor room was much nicer! I didn't get wifi in either of the rooms and had to sit in the lobby to work.
Despite a sign outside that said "bar and restaurant", the man behind the desk looked confused when I asked where the restaurant was, and said they only served breakfast. I then noticed a very old sign saying the restaurant was under renovation... apparently that has been the case for a while!
The hotel is pretty basic, not as flash as it looks on the website, but the staff were very nice and helpful, particularly the guy who worked the evenings and nights.
The hotel's location is good, a stone's throw from the waterfront (though you can't see the ocean from the jacuzzi, as they claim on their website!) and about a 15 minute walk from the colonial area.
- Official Description (provided by the hotel):
- The Maison Gautreaux is the house of a highly respected and well known family of Santo Domingo, was converted into an hotel in 1994 by the Gautreaux Family, the hotel has a very nice decoration and you can breath a familiar atmosphere when you are in our acomodations. You will feel like you are in you own home when you spend your days with us. We will feel very happy to have you here. We will be waiting for all of you!!! The Maison Gautreaux Your Home in Santo Domingo!!! ... more less
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- Also Known As:
- Maison Gautreaux Santo Domingo
- Maison Gautreaux Hotel Santo Domingo