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“beds that are tired and bed bugs eat you” 1 of 5 stars
Review of Hotel Duque De Wellington

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Hotel Duque De Wellington
Ranked #71 of 79 Hotels in Santo Domingo
Panama City, Panama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“beds that are tired and bed bugs eat you”
1 of 5 stars Reviewed July 25, 2011

moderate accommodation bed bugs that bite me.
reasonable price but then you have not much.
Location is good, but I take another hotel next time

  • Stayed July 2011, traveled solo
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank henk0031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keyra F, General Manager at Hotel Duque De Wellington, responded to this review, April 22, 2015
Thank you very much for posting your comment on Tripadvisor, we apreciate your feedback as we look for it to improve what we are doing wrong and better whats one right, we welcome you to stay one more time with us anf try ou renovated rooms and see for yourself the deep changes that we have undergone.

Once again thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
davidhaf1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 18, 2011

This was my first stay at the Duque Wellington,December 29th 2010 -Jan 5th 2011,but not my first visit to santo Domingo..I was plesantly surprised due to the high level of service I recieved from the time of booking the hotel,Ramon a manager was a delight to work with and very professional ..they arrange a car pickup at the airport(not included in the room rate)The location is with in walking distance to the Colonial Zone and steps away from the Malencon district..The rooms are clean with very hot water for the showers,breakfast is included downstairs in the restaurant..the staff makes the place..one let down is there is no swimming pool but you can get to Boca Chica beach which is twenty minutes away they also have an inhouse travel agency that can assist you with various excursions..I will definitely be back..

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank dferdinand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keyra F, General Manager at Hotel Duque De Wellington, responded to this review, April 22, 2015
Thank you very much for posting your comment on Tripadvisor, we are glad that you had a positive stay, we truly appreciate comments like yours as we improve from them.

Inviting you to stay again with us, and see the deep renovations that the Hotel has undergone,

Once again thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luquillo, PR
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 13, 2010

To compare the three story Hotel Duque de Wellington to other hotels in the 'Malecon' (eg: Jiragua, Hilton, International) would be a disservice, as it is in a class by itself -- 'apart-hotel' would be more appropriate. Located on the bustling backside of 'Hotel Row' on one of the city's busiest thoroughfares, you will see everything: this is not the sometimes seedy 'anything goes' Conde -- but the neighborhood is what it is -- a mix of tourists and working people in a large Latin- American city: it has everything you could need (clubs, food, grocery, 'calmado', hardware store, pharmacy, taxis, transportation and more) -- all within walking distance from the Duque.
In the middle of all this hustle and flow, Emelio Baldi, the owner, seems to have taken his European concepts and experiences and applied them to this lovely, compact, 30 room people-friendly 'pensioni'. This hotel has a great international mix of customers: including all ages, persuasions and lifestyles. Beds are comfortable and ceilings are incredibly high giving even the smallest room (mine was a 'standard') a greater sense of spaciousness. Bathrooms are full-sized and do not "flood" after a shower as is so common with many hotels in the DR that seem to have had the same terrible fiberglass contractor; the Duque's are tiled. My only suggestion on the bathrooms is to install some inexpensive shelving for sundries as there was no medicine cabinet.

The rooms are all equipped with wi-fi and the room safe ($RD 100 extra per night) is large enough to accommodate a laptop. AC's are splits (not window units) so with the high ceilings there are fewer drafts. Maid service is very efficient, but any special requests (towels, toilet paper, etc) should be made before 6PM as desk did not have keys to supply the night I asked for more towels. Mini-refrigerators are available upon request.

I found Duque's Staff hospitable, professional and friendly; but since there are only three dedicated desk agents working day and night means that each one on their shift must: manage reservations, check patrons in and out, apply charges and credits and be the back-up for security by taking ID's for any guests ($RD 100 charge) that may accompany a patron to their room. (Note: That is their rule: the visitor will surrender their "Cedula" to the person in charge and not receive it back until the host states to the staff that all is in order or report any problems). In addition, with an extremely small parking-lot, the same staff person may have to jockey up to three cars around to allow a patron access to their car. If the Hotel could make an arrangement with the business next door for ten additional spaces, there would be less frayed nerves on the part of both the visitors and staff. My point is that if the Staff seems 'preoccupied' -- it's generally with good reason.

The Italian Restaurant next to the Hotel (actually within the building) is extremely friendly, well-run with three friendly people operating the kitchen and taking orders (the Hotel staff will help if needed). European breakfast of fresh bread, butter, jam and coffee is standard ($RD 140) -- lunch and dinner plates are well-prepared, fresh, generously large and reasonably-priced. All food and drink can be charged to your room and thus available for in-room service.

Having lived in the Dominican Republic for almost five years, I was more prepared for the traffic, noise and street activity than the casual tourist. For the first-time visitor, it might be better to take a room towards the back of the hotel where the noise-level from Avenida Independencia is lower; bring ear-plugs ('Heroes" NRR32) if you are a light sleeper as the car-alarm, at times, seems like the official mating-call of the Dominican Republic.

This was my first visit to the Hotel Duque de Wellington; I will look foreward to staying there again.

  • Stayed April 2010, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
15 Thank vacadoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keyra F, General Manager at Hotel Duque De Wellington, responded to this review, May 13, 2015
Thank you very much for posting your comment on Tripadvisor, we are very glad you had a pleasant stay here with us, And welcome you to stay once more and take advantage of our renovated rooms and enjoy the new DW experience !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 20, 2010

Stayed 4 nights in this hotel and wished I was more centrally located. The italian restaurant next door was excellent, but hardly any clients. The server was GREAT and the food good. The room (I took a single suit #308) was fine - but the walls are thin and there was a rather noisy neighbour. The bed fine - the sheets were nice. The AC was functional and TV with ample Sat english channels. No elevator and no bag service. Reception people were OK, but far from "professional". Next time I'd probably go for a hotel that was in the Colonial Zone - just to be nearer to the restaurants and bars instead of always having to pay 150 pesos to get anywhere.

  • Stayed March 2010, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Rivoruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuttawa, Kentucky
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 16, 2010

This is a nice modest privately owned hotel in the Gascue section of Santo Domingo. If someone is wanting the best of service and top of the line amenities, this place is not the right selection. I wanted a decent, clean hotel at a reasonable price within walking distance of the Conde, and thus this was a good choice.

I wasn't a big fan of the hotel restaurant. It's an Italian restaurant, and after having visited Italy a couple of times, my expectations are much too high for Italian restaurants. It was a decent effort at trying to be an Italian restaurant, I suppose.

I didn't see any of the hustlers near the hotel, but then again, as a solo traveller, I tend to stay indoors after dark. There were certainly no hustlers in the lobby. If that was an issue in the past, the situation has certainly been corrected.

  • Stayed January 2010, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank Stan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, FL
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 5, 2009

My colleague and I spent four days in El Duque and we had no problems. The hotel location could not be better, everything is close!. The only thing ugly was in front of the hotel at night, a swarm of prostitutes were going up us, offering their services. Also outside and at night, many hustlers asking for money.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank BrunoRomeroOrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 15, 2009

Been here 3 times. Not a 5 stars hotel, but a perfect hotel for a weekend out of NYC. Location is great, visitors policy is priceless. Walking distance to the Conde, groceries next door, couple of restaurants close by etc. The malecon is two blocks away where you can find all the big hotels. Not a family hotel, adults only hotel.

  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
6 Thank noslen00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Duque De Wellington

Property: Hotel Duque De Wellington
Address: Av. Independencia 304 | Gazcue, Santo Domingo, Dominican Republic, Santo Domingo 10102, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 79 Hotels in Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Duque De Wellington 3*
Number of rooms: 28
Official Description (provided by the hotel):
We are a small Hotel with the best location to the colonial zone. Just a five minute walk to the historic buildings, clubs, cafes, and restaurants. ... more   less 
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Also Known As:
Duque De Wellington Hotel

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