I stay here often because it is the nicest hotel in Santo Domingo. This hotel is going through a remodel at the moment. The older rooms smell a bit musty and make my allergies kick up. The new rooms are very nice with new carpet, paint, and furniture. The bathroom fixtures were not updated but they did repaint and get the musty smell out.
They recently turned off the Ethernet ports in all the rooms and only offer wireless internet. The speed is not great. Their website says they offer two speeds, the higher speed costing more and free to priority club members but when I asked at the front desk they said they only have one speed.
The restaurant is better than average. The food is prepared well and the staff is attentive. They enjoy waiting on you because it is never very busy. The coffee shop in the lobby makes decent espresso drinks but they do not have hours posted and it is often hit or miss on being open when I leave in the morning for my business day.
In general the staff is very good. The folks at the front desk are helpful and will do most anything to make your stay enjoyable.
Note that many taxi drivers in the city will not know where the Crowne Plaza is because until recently is was the Intercontinental.
If you do not want to be bothered by shoe shine boys and beggars when walking to area restaurants CAREFULLY cross the busy street and walk along the ocean side of the street.
The rate I always get includes free breakfast which is pretty good. I assume this comes with all room rates but I am not sure.
- Official Description (provided by the hotel):
- Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more less
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- Also Known As:
- Intercontinental Santo Domingo
- Santo Domingo Intercontinental