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“Business Trip”

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Crowne Plaza Santo Domingo
Ranked #8 of 79 Hotels in Santo Domingo
Certificate of Excellence
Miramar, Florida
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Business Trip”
3 of 5 bubbles Reviewed April 12, 2013

First time there. Will never go back. I am Hilton WorldWide, but was full and had to stay there. Arrived late from work and had club level floor confirmed with double beds, as my oldest was traveling with me and was told had king bed only, they will give me a roll-away bed, to 6'4 boy! They didnt had any roos available! Even with a confirmed two bed Club level reservation. Room was dirty. Only nice thing was the club level area, was quiet, breakfast was good. Pool was closed for remodeling. The noise was pretty bad, even on on the 12th floor. My opinion, will never come back and will not recommend to anyone on business there.

Room Tip: Not much i can said, get high floor!!!
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review, April 23, 2013
Dear Jcastillo99,

Thank you very much for taking the time to write about your comments and we really appreciate the fact that you care to help us improve. We are sorry to hear you had a less than pleasant stay with us. At this time we are remodeling all areas of the hotel and the structure of the rooms is been completely renewed.

All the works of remodeling we are doing are areas become more modern and comfortable for our clients, we once again regret their situation and apologize.

We guarantee that if it decides to return to our hotel, you will have a first quality product.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
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English first
Madrid, Spain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

My stay at Crowne Plaza Santo Domingo has been absolutely wonderful. Outstanding attention, employees completely focused in customer service as in all the IHG properties, and the best location in the city just a few meters away from the Colonial Area, in front of the sea, at the Santo Domingo Malecon. Breakfast is great, the restaurant have a superb ocean view, and the service is excellent. The hotel have also an underground car park that really makes you feel safety about your car, and free internet connection.

My most sincerely congratulation to the GM and his assistant. They are doing a fabulous job at this property.

I highly recommend to book in this hotel, remember, the best surprise is no surprise; and for sure you will receive what you expect when you book in this outstanding brand, Crowne Plaza

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CmansoA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review, April 8, 2013
Dear CmansoA,

Thank you very much for taking the time to write about your comments and we really appreciate the fact that you care to help us improve.

Its our commitment bringing an excelent service. Your comments makes us reaffirm "Great Hotels Guests Love" promise. We so glad tha you enjoy the City, Restaurant, Colonial Zone and the ambience and our Ocean front accomodation fullpilled your expectations, given the fact it is one of our major attractions.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Santo Domingo

Property: Crowne Plaza Santo Domingo
Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Official Description (provided by the hotel):
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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