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“Santo Domngo's newest and nicest hotel.”

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Holiday Inn Santo Domingo
Ranked #7 of 78 Hotels in Santo Domingo
Certificate of Excellence
Reviewed September 28, 2013

The staff is very professional and attentive. The hotel is centrally located and well maintained. I have been visiting the DR at least once a month
For the past two years, I have been very satisfied
With the hotel.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Rtheryoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 30, 2013

Dear Guest Rtheryoung:

We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback.

Holiday Inn Santo Domingo is characterized as modern, fresh and technological. Since its opening, on October 5, 2009, became the Hotel model for future structures in Latin America and the Caribbean, since it was constructed according to the guidelines and renewed standards of the Holiday Inn brand.

Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to Santo Domingo City.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (631)
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236 - 242 of 631 reviews

Reviewed September 24, 2013

This is a beautiful hotel in Santo Domingo! We stayed here with our two kids and the room was perfect! I really liked that the pillows were labeled firm and soft, the room was very clean, had a stocked mini bar, microwave, double beds that were very comfortable, two flat screen tv's (so we watched one and our kids watched the other) and a little lounge area and most importantly air conditioning. The view was really nice (my favorite is the super tall pine tree directly across the street from the hotel) This has a roof top pool which my kids really enjoyed. The casino next to the hotel isn't worth it but the hotel is in walking distance to great shopping, museums and dining. My only complaint was that our room was under the pool so we could hear the water above us but next time we are in SD, we will return to this hotel.

  • Stayed: August 2013, traveled with family
    • Value
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2  Thank KayaBarcelona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 25, 2013

Dear Guest KayaBarcelona:

Thank you so much for your review of our hotel and we appreciated your visit from Woodbridge, Virginia. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.

It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

Very expensive to what you receive and in comparison to other hotels in Santo Domingo. Modern construction, nice and big rooms (although noisy), internet extremely slow (almost useless), mediocre service at front desk, even it´s a not smoking hotel had to change room due to smell, nice breakfast.
Will not stay again, there are better and cheaper hotel in the city.

  • Stayed: September 2013, traveled on business
    • Value
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2  Thank Fechavo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 25, 2013

Dear Mr. Fechavo:

On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to provide us your comments about the experience that you had in our Hotel. We are very sorry for the disappointment we have caused you. Thank you for bringing this to our attention.

Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

Lovely hotel, staff are great and very relaxed and very central. I stayed for 4 nights and and again for a night after traveling the country on the 3rd and 5th floor....King room very comfortable. the bars and resturatant within 5 minutes walking distance.

Room Tip: 3rd or 5th floor were great
  • Stayed: September 2013, traveled on business
    • Value
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Review collected in partnership with this hotel
2  Thank Ronan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 25, 2013

Dear Mr. Ronan:

We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback.

Holiday Inn Santo Domingo is characterized as modern, fresh and technological. Since its opening, on October 5, 2009, became the Hotel model for future structures in Latin America and the Caribbean, since it was constructed according to the guidelines and renewed standards of the Holiday Inn brand.

Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to Santo Domingo City.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

I just loved this hotel. The only thing I would change is that they charged me in local currency (pesos) and couldn't do it in US$.

The rooms were great. Spacious and neat. The bed was very confortable with pillows with beautiful labes saying either firm or soft....you choose!

The included breakfast was diverse and good. Not just a little continental breakfast as in many other hotels.

I will definately go back to this hotel when visiting Dominican Republic.

  • Stayed: September 2013, traveled on business
    • Value
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2  Thank BlueShoesAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 9, 2013

Dear Guest:

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.

It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

The. Best. Hotel. In Santo Domingo.

The pool is small. But on the roof of the Fifth Avenue of Santo Domoningo.

Cold air conditioning.

Hot water.

Deft Herman Miller Mees Van der Roh design.

Parking.

Fantastic room service.

Center of commerce of the country.

  • Stayed: May 2013
    • Value
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4  Thank HRQuadracci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 9, 2013

Dear Guest:

We appreciate your comments and we are pleased to receive your impressions about the experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback.

Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to Santo Domingo City.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

Clean, well-appointed rooms, wonderful breakfast buffet. Very friendly and helpful staff from front desk to restaurant to cleaning service. The gym was adequate for working out, the rooftop pool nice and the business center with four computers and a nice little library in English came in very handy. Only downside was that there was always music playing wherever you are - hallways, bar, business center, gym. There actually is life without a soundtrack. However, they turned it off when I asked them in the hallway outside my room at night.

  • Stayed: August 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mitch P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this reviewResponded September 9, 2013

Dear Guest:

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.

It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santo Domingo
#3 Business Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
Price Range: $112 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo

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