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“A place to remember...”

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El Embajador, a Royal Hideaway Hotel
Ranked #10 of 78 Hotels in Santo Domingo
Certificate of Excellence
Texas City, Texas
1 review
“A place to remember...”
Reviewed June 6, 2014

Loved my stay at the Occidental El Embajador and I would highly recommend it to friends and family. Their staff was the upmost professional and friendly. I stayed at the royal club and Katie and Maria Isabel were great hostesses, very friendly and welcoming. They take service with a smile to a whole other level. Overall I would rate it 5 stars (:

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mercedesrojasr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,057 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Grafton, Massachusetts
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 5, 2014

We stayed for 5 nights in association with a wedding occurring at the hotel. Excellent all around including, for example: customer service; clean comfortable rooms and beds; nice outdoor pool; very clean public spaces (eg, lobby and toilets); hotel dedicated taxi service for local and regional runs; nice restaurants immediately adjacent, and so on. All for US$130/night - no doubt a wedding-negotiated rate. Particularly nice in so much that the hotel seems to serve DR nationals more than the usual international set commonly encountered at Marriotts, Hiltons, and so on. This adds a great atmosphere and allows for some interesting people watching. A great experience all around.

Room Tip: Try to get a coastal view room on an Executive floor to also benefit from more private Executive Lou...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ckirke01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 28, 2014

Whilst it is not the most modern hotel, I can surerly say that is one of the very best in S.D. ]Very well located.

OK OK, it could use a little renovation but the place is still great. Ample spaces, good sized rooms, decent restaurant and the best feature, a great terrace / garden at the back.

Having a drink in the terrace bar is amply recommended.

Room Tip: Look for a Room overlooking the garden / pool area and / or one located in a higher floor.
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  • Stayed February 2014, traveled on business
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Helpful?
1 Thank Chur D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2014

Our team spend las week at this hotel. We all were fascinated with the service. Our rooms were at the Royal floor and some at the executive floor. We were treated with respect and care from the staff. Our rooms were booked directly at the hotel and the sales team was very helpful accommodating our requests. Rooms were spacious and with a beautiful view. Suit 720 wonderful as well 700. Five stars to the guys At the royal floor. Thanks for everything you all did. We are coming back this month again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gjjgarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 12, 2014

Very nice experience, not sure why there are negative reviews on here. It is a touch old, but its maintained well and this adds to the charm.
Very nice restaurant (great breakfast!), lovely outside pool to relax next to.
Good location in San Domingo.
Very helpful staff.
I'd certainly go back next time I'm in the Dom Rep.

Room Tip: Go for the higher floors with the better rooms
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 24, 2014

The lobby, the grounds, the pool and the staff are all lovely but the rooms are just terrible. Outdated decor, gross bathrooms and an air conditioning system that, on full blast, maybe gets the room down to 75 degrees leaves much to be desired. We were in SD for two days before moving to Puerto Plata and we found the food to be terrible everywhere, however, the only meal that could impress these NYers was had at the Occidental, surprisingly.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aetienne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 15, 2014

The hotel is in the midst of an extensive remodeling which is still underway. Given all of the challenges that construction causes to operations the hotel goes out of its way to ensure the best hotel experience possible.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiaDayTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Embajador, a Royal Hideaway Hotel

Property: El Embajador, a Royal Hideaway Hotel
Address: Avda. Sarasota, 65 | Ensanche Bella Vista, Santo Domingo 10110, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Santo Domingo
#4 Spa Hotel in Santo Domingo
#4 Business Hotel in Santo Domingo
#4 Family Hotel in Santo Domingo
#5 Casino Hotel in Santo Domingo
#8 Luxury Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Embajador, a Royal Hideaway Hotel 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo

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