I never write reviews, but this has to be done
To start this, you need to know that my wife and I found this hotel here on tripadvisor with a very big discount. We were thrilled at first, but afterwards we came to be very disappointed.
First of all, we were very disappointed. The room had a musty smell that you simply couldn't stand. It was impossible to stay there which made us request a new, better room. A front desk employee approved and apologized and we got another room on the ground floor. In comparison with the first one, this was gold. All the best until next morning when we found termites in our closet and even between our shirts. Needless to say, a full report to the front desk was pointless. We received an answer that was supposed to bring comfort: „We will send somebody”.
The only thing that was more disturbing was the fact that the hotel was supposed to be a 5 star Hotel. But after seeing the low quality of the room we realised it was a fraud. Cheap rooms for cheap rates? To top all these, the food was way too expensive so we didn't have breakfast there. We decided to go in front of the Columbus Place where we ate something.
Without questioning, we checked out for various reasons, mostly because we had to go to Santiago for a wedding, but going back there? Not a chance.
- Official Description (provided by the hotel):
- In the heart of the colonial quarter of Santo Domingo, set among remarkable buildings, stands the Hodelpa Nicolas de Ovando hotel, the former home of the Governor of the same name, a contemporary of Christopher Colombus. Built on the first paved street of the New World, where beautiful Spanish ladies strolled to display their rich costumes, the hotel's guests will enjoy an outstanding stay in a unique place where the stones, patios and fountains will take you back in time. ... more less
- Reservation Options:
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- Also Known As:
- Hostal Nicolas De Ovando-Mgallery Hotel Santo Domingo