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Hodelpa Nicolas de Ovando
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Reviews (889)
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All reviewscolonial roomozama rivercolonial zonefrench embassybeautiful hotelhistoric locationlas damasold cityconcierge deskmodern conveniencesdominican republicplaza espanathe ground floorhistorical sitesthe location is perfectbreakfast buffet isrooms are comfortable
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Reviewed May 18, 2012

We stayed at the Nicolas for 4 nights and had a very pleasant experience. The colonial ambience gives you a feel for the surrounding buildings. The service was excellent and the room, though small, was clean and well appointed. The breakfast buffet was expensive but fresh and tasty. Talk baseball to Francisco at the bar.

Room Tip: Try a room facing the city or pool, as the view of the Puerto Rico ferry is quite public.
  • Stayed: April 2012, traveled as a couple
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2  Thank Sturdyart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hodelpa Nicolas de Ovando, responded to this reviewResponded May 22, 2012

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, is always a pleasure to receive positive feedbacks from our guests. Francisco and all of the team of the Hostal Nicolás de Ovando will receive your positive feedback.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous. Greetings,

Yours sincerely,


Thomas SIMONNET
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2012

My first room had non-functioning a/c -- i called the desk and was told it would be fixed in 30 minutes -- finally after 5 hours i called AGAIN and was told i could change rooms -- so after totally unpacking i had to repack and move to another room at 11pm -- very disappointing service -- also i had dinner at the hotel and found the food to be very ordinary for high prices - i ordered a bottle of water and was charged $10us -- HIGH PRICES BUT NOT HIGH QUALITY

  • Stayed: May 2012, traveled as a couple
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3  Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hodelpa Nicolas de Ovando, responded to this reviewResponded May 22, 2012

Dear Guest,

I appreciate the time you’re taking on comment about your stay at the Hostal Nicolas de Ovando. We will consider your comments bout the air conditioner in the room I confess you that I really surprise for this because it's not normal that something like this happen in the Hostal Nicolás de Ovando. I will check with the front desk and the maintenance to see what happened with the air conditioner service and the guest information

I assure you that we will take the necessary measures in order to better serve the air conditoner in the room, and avoid such confusion.

I hope to welcome you back to our hotel, and take this opportunity to apologize for the inconvenience, yours faithfully.

Thomas SIMONNET
General Manager

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Reviewed May 16, 2012

I felt like I was at a castle with all the dark elements and bright colored walls, while staying at the hotel. The room we were staying at was nice, quite large, but seemed tiny bit too small with the huge bed taking over most of the space. The bathroom was pretty large as well.
The staff of the hotel was very friendly and helpful. We wanted to rent a car so the guy at the reception looked for the best price for us and even went to get the car together with us.
The restaurant at the hotel was ok, but I did not feel that it was anything special. It was quite pricy as well, so I'm recommending other restaurants for dinner.
Hostal Nicholas de Ovando had a great location: possibility to explore the old part of the town every day without having to take a taxi and in a close distance from a square with numorous restaurants worth trying.
An excellent breakfast was served every morning.

  • Stayed: April 2012, traveled as a couple
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Thank Olga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hodelpa Nicolas de Ovando, responded to this reviewResponded May 18, 2012

Dear Guest,

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Is always a pleasure to receive positive feedbacks from our guests. Our team is in constant training for the improvement of our services.

In the hotel we have the restaurant La Residence where you can get a rich menu of french an international food.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous. Greetings,

Yours sincerely,

Thomas SIMONNET
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2012

The great customer service started before we even arrived on the property.  We had our flight canceled the day of arrival, and I called nervously to the hotel. Miguel let me know that it wouldn't be any problem to move our reservation to the next day.

Once we arrived at the airport, the driver was waiting as scheduled.  After a 30 min drive to the property, we were greeted by the bellman and checked in without issue. They had upgraded our room, and also included breakfast. All at the same rate.  Then once we got to the room, we had a bed sprinkled with rose petals, a bottle of champagne and awesome fruit plate.  We were speechless.  All of this because I mentioned to someone in passing that, we are celebrating our anniversary.

The hotel it self is very clean, well appointed and deserves every five star rating.  The bathroom is very modern and spacious. The breakfast every morning was great, with fresh fruits, breads, meats, cereals and omelets to order. Another great feature was the WiFi. It was fast and through out the property.  It had no issues connecting to our iPhones and iPads.

It's centrally located and walking distance to all the historical sites and some great restaurants. We had a great time and we will be back. Carmen @ the Concierge Desk, Julia @ the Front Desk and Miguel, all made use feel truly valued and welcome at the hotel.

Stayed: May 2012, traveled as a couple
1  Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hodelpa Nicolas de Ovando, responded to this reviewResponded May 15, 2012

Dear Guest,

Thank you for your great comment. I guess it's wonderful how these little things make the difference between the Hostal Nicolás de Ovando and other hotels as you explained each detail that made your anniversary memorable and maybe you didn't know that we had the information about it.

I like to tell you thanks for have chosen the Hostal Nicolás the Ovando to celebrate your special moment and we remain us at your disposal for your next visit to Santo Domingo. Our team going to receive your special mention and your nice feedback.

I wish you the best in this year 2012 and waiting your next visit to the Hostal Nicolás de Ovando.

Sincerely yours,

Thomas SIMONNET
General Manager

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Reviewed May 5, 2012

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thomassimonnet, General Manager at Hodelpa Nicolas de Ovando, responded to this reviewResponded May 7, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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