I stayed at the Dominican Fiesta while on a Business Trip in Santo Domingo. The check-in process was difficult and time consuming even though I was the only one checking-in at the time. This was the third time I have stayed here. I keep coming back because of the facilities, but the customer service each time seems to get worse. They seem to be more interested in serving their gym clients than the people staying at the hotel. I would like to come back with my family, because I think my kids would enjoy it, and I will put up with the poor customer service for them. Apparently my wife and our two kids puts us over the allowable guests, and the four of us can not stay in the same room. I have tried calling and e-mailing the hotel, but I can't get a response.
- Official Description (provided by the hotel):
- Located in the finest residential area of Santo Domingo, this sophisticated hotel has 298 rooms with all modern conveniences. A few minutes from the colonial part of town, its location, along with the art facilities and quality, offering the perfect environment for the discerning traveler looking for comfort and style in the heart of Santo Domingo. The Dominican Fiesta Hotel & Casino has all the facilities and services necessary for an unforgettable: 24 hour reception, currency exchange, fax and telephone service*, Laundry*, increases in category (upon availability)* and much, much more. *Additional cost. 298 spacious, elegant and equipped with all modern luxuries. Executive floor with check-in and check-out private, cocktail hour and more. Large pool with separate children's area, sports and fitness. 24-hour room service, Casino, delicious restaurant and bar for entertaining. ... more less
- Reservation Options:
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- Also Known As:
- Dominican Fiesta Hotel Santo Domingo
- Dominican Fiesta Hotel And Casino
- Hotel Dominican Fiesta