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“Well maintained historic hotel at a reasonable price”

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Boutique Hotel Palacio
Ranked #14 of 78 Hotels in Santo Domingo
Certificate of Excellence
Reviewed April 15, 2012

I switched my reservations from another hotel to the Hotel Palacio just before my trip. I was glad I did. This hotel was very charming and well maintained. The staff was helpful and there were some nice amenities like wifi and a decent breakfast. My room was not a typical hotel room, with some fancy paintings on the walls and a big chandelier in it. The hotel was within walking distance of many of the tourist sites. There were also some good restaurants within a few blocks. I had a great experience staying at the Hotel Palacio.

  • Stayed: March 2012, traveled solo
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Thank zorro1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

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395 - 401 of 698 reviews

Reviewed April 15, 2012

The Colonial Zone in Santo Domingo can be hectic! But tucked away on Duarte Street is the oasis, Hotel Palacio. The rooms are well decorated, very clean and very quiet. The staff is very attentive and eager to meet your needs. After seeing the many ruins that are sprinkled throughout the Colonial Zone, it was refreshing to return to the Hotel Palacio to prepare for our evening outings. Highly recommended!!

  • Stayed: April 2012, traveled with family
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Thank Carrie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2012

The rooms were clean, spacious, and comfortable, the hotel staff was friendly and helpful, the hotel itself is lovely with nice balconies and courtyards, the breakfast was delicious, and the location was very convenient. I highly recommend this hotel.

  • Stayed: March 2012, traveled as a couple
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Thank abroadtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2012

Being first-time visitors to the Dominican Republic, we stayed at Hotel Palacio for a 6-night romantic getaway. Being located in the center of the Zona Colonial of Santo Domingo, it is easy to get around in the most touristic part of the city. The ladies at the front desk all speak perfect English and they were knowledgeable and very helpful. Everyone was very friendly, especially the older man at breakfast; we liked him a lot.

The building is historical and very romantic. We especially enjoyed the outdoor tables and chairs where we could quietly enjoy a drink at night. The rooms we were in was very spacious and had everything we needed like a safe and air conditioning. Also, the swimming pool was a great refreshment during the day.

All in all, we had an awesome stay and would love to come back some day!

  • Stayed: March 2012, traveled as a couple
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1  Thank Yori Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 6, 2012

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.


HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review

March 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2012

A beautiful boutique hotel, with several courtyards, patios and a rooftop pool. The rooms were very large. The breakfast and Tapas were good.The staff was very accommodating throughout our stay. Their English was excellent.There was an attached parking garage for our rental car.

  • Stayed: March 2012, traveled with family
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Thank Vanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 6, 2012

Service


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Ask Harald B about Hotel Palacio

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.


HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review

March 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2012

I had always been curious about this Hotel in Zona Colonial. In fact is a nice hotel but too dark for my taste! Is kind of mystical and definitely historical but I would not visit again unless I had a good value of less than $75.00 per night. Is not worth more than that.

Room Tip: Stay one night if you like history!
  • Stayed: February 2012, traveled on business
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Thank RiveraSanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 6, 2012

Dear guest

Thank very much to take you time to make a camment.

Best Regards,


Bianka Cruz

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Reviewed March 27, 2012

The Hotel is located right off of the main street El Conde, which places it in the center of all of the historical sites and prime tourist locations. This part of the city also offers local jewels for eating, entertainment, and shopping. The Ladies at the front desk (Bianca ecspecially) were so helpful. They will help you get around town and if you are looking for local places to visit to get away from the tourist traps they will help you. The staff here is very nice, friendly, and are eager to please. I loved the older gentlemen that served you in the morning during breakfast. I would stay here again.

  • Stayed: March 2012, traveled as a couple
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Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPalacio0, Guest Relations Manager at Boutique Hotel Palacio, responded to this reviewResponded April 6, 2012

Service


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Was this review helpful? Yes

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Ask Harald B about Hotel Palacio

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.


HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review

March 21, 2012

Dear Guests,

Thank you very much for you comments ,we are very happy that you feel good in our hotel ,it makes us feel proud of our effort to maintain quality in our services and facilities, we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

Best regards,


Bianka Cruz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Palacio

Address: Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Santo Domingo
#9 Family Hotel in Santo Domingo
#17 Business Hotel in Santo Domingo
Price Range: $76 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boutique Hotel Palacio 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Palacio, located only two blocks from the Cathedral Primada of America and right in the center of all historical and cultural attractions of the first city ever built in the New World. The monuments, museums, classical and modern art exhibits and concerts will add interest to your stay in this magical city. ... more   less 
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Also Known As:
Palacio Hotel Santo Domingo
Palacio Santo Domingo

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