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“Good option visiting Santo Domingo”

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Barcelo Santo Domingo
Ranked #10 of 79 Hotels in Santo Domingo
Certificate of Excellence
Puerto Plata, Dominican Republic
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good option visiting Santo Domingo”
Reviewed May 13, 2014

This weekend I've stayed in the Barceló Santo Domingo Hotel. It was my second visit to the property, but this time I've got upgraded to the Premium Club, which is a totally different experience.

Although I'm very picky as a result of my profession, concerning hotels, I must say that is a very good option if you are visiting Santo Domingo.

Stay of course at the Premium Club

Room Tip: Premium Club
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JME1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 14, 2014
Dear traveler:

Thank you for selecting our hotel for a second time and for sharing your experience on this website.

We are pleased to know that the service and facilities of the Club Premium floor made ​​your stay wonderful. Thanks for recommending it to other travelers.

We hope you will visit us soon.

Best regards,

César Güílamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
Sosua, Dominican Republic
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2014

The Hotel was very comfortable, affordable, and has all the amenities most people are looking for from everything you might need in a bathroom, to a great pool area, wonderful breakfast buffet, fun casino and shows. The staff was helpful and friendly and the location was excellent.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 13, 2014
Dear Jenny:

Thank you for sharing your opinion on this site.

We are pleases to know that feel happy during your stay with our service and installations.

Thank you for highlight our service, breakfast, pool area and location.

We hope you can visit us whit your family again.

Best regards,

César Güílamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Findlay, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 12, 2014

The Barcelo was the tail end of our stay in Dominic Republic and very memorable. The check in was smooth. The room was very nice and clean. Pool great. Restaurant in house was nice. Conveniently close to subway, shopping and food.....will be back

Room Tip: stay 4th floor and higher....best views
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Findlay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 13, 2014
Dear traveler:

Thank you for choosing our hotel in your visit to Santo Domingo. Thank you for shared your experience with other travelers.

We are happy to know that you are satisfactory with the installations and facilities offered.
Thank you for highlight our location.

We hope you can visit us again with your friends.

Best regards,

César Güílamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 11, 2014

Great hotel! Good location and the Superior Executive service is really good: better rooms, includes breakfast and snacks and drinks from 7 to 9pm. The perks are well worth the extra charge. Arelys and Beatriz from the Superior Executive staff were incredibly helpful and accommodating, and made our stay all the much better.

Room Tip: Executive Superior perks are worth the extra money!
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sofia Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 12, 2014
Dear Sofia:

Thanks for sharing your opinions with other travelers.

We are pleased that your experience at our hotel was successful. It is a pleasure to know that the service provided by our staff of Club Premium and facilities met your expectations.

Thank you for choosing the executive floor and to highlight our service.

We hope you will visit us soon.

César Güílamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trujillo Alto, Puerto Rico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 10, 2014

I traveled to the Dominican Republic to celebrate my 65th. birthday, and stayed only two nights at the Barceló Santo Domingo, but I enjoyed everything. The service is excellent, at the Front Desk and at the restaurant. Ms. Esmedi Vargas was my Front Desk Clerk for checking in and for checking out, and she was gentle, efficient and sympathetic.
The room was huge and clean, and the bed was great! I had really comfortable dreams!
Thanks!

Room Tip: My room at the 6th floor had a relatively good view to the Caribbean Sea.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margarita M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 12, 2014
Dear Margarita:

Thank you for your comment about our hotel.

Thank you for choosing our hotel for to celebrate your 65th birthday. We are pleased to know you feel satisfied with the service offered by our staff and with the facilities in ours rooms.


We hope to celebrate your 66th birthday whit you.

Best regards,

César Güílamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago de los Caballeros, Dominican Republic
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 6, 2014

Excellent hotel, everything was very clean and renovated. We booked the Junior Suite Premium Club. The room has a modern decor with a 42-inch TV. Excellent food very rich and varied, we had the plan of breakfast, lunch and dinner. All were very good. The Premium Club is best with a terrace with jacuzzi on the ninth floor. Includes coffee and snacks in the afternoon.

The only thing to be improved is the noise from the street traffic. They have to place more strong crystals to reduce noise so have a more quiet room, everything else very good.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boxproj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 7, 2014
Dear traveler:

Thank you for your comments about our hotel.

We are happy to know that you're satisfied with the hotel and the recent remodeling.

Thank you for your broad description of services and facilities of the Premium Club.

We apologize for the inconvenience caused for the traffic in the area. The windows of all our rooms are anti noises, just as we will ensure that it functions properly.

We hope to see you again.

Best regards,

César Güilamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2014 via mobile

I stayed at this hotel with my family for two weeks. The people, service and amenities were great..the pool area, the casino and nightclub is top of the line. The Hotel is in a prime location. The Only thing I didn't like was the Resturant..although the food was great the Resturant had a cafeteria feeling to it than a Resturant everything else was great..

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mcharriez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review, May 6, 2014
Dear traveler:

Thank you for sharing your experience with other travelers.

It is a pleasure to know that you felt happy with the installations of the hotel and the service provided by our team.

We regret that the design of the restaurant has not met your expectations. We hope to provide a better impression in your next visit to the country.

We hope to see soon.

César Güilamo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Santo Domingo

Property: Barcelo Santo Domingo
Address: Avda. Maximo Gomez 53 | esq Avda. 27 Febrero, Santo Domingo 10203, Dominican Republic (Formerly Barcelo Lina)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotel in Santo Domingo
#7 Best Value Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo

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