I will begin with the good points if this is what you are looking for: centrally located within the city, a retro decor for the lobby and a beautiful pool area. For me a 5 point rating means so much more, its attention to detail beyond the lobby, its the staff service, its the amenities and the food. The staff was serviceable at the front desk and tried to accommodae us when we asked for another room. But after looking at another we determined it would be a waste of time. The room well lets start with the rug with cigarette burns (for the nonsmoking room), ripples and patched up. We found out that the hallway rug had ben recently replaced and they rolled the industrial brown rug from the hallway to the interior entrance of the room. They did not waste money on an interior decorator in the room that is for sure. The coverlet had a whole in it. They simply do not provide washcloths, only 2 bath towels and 2 hand towels and we had to asked for the floor mat. We had a few bites to eat at the pool area and the service was deplorable, my husband asked for a beer and they gave him a "light" beer when he stated he had not requested light, they simply said that's what we have. We opted not to include the breakfast, thank goodness! One morning we went to the cafeteria/restaurant for coffee and coffee cake/pastries for breakfast. The cakes were dried and just simply awful!, although the service was nice. We had to pay for the wi fi $10 per day, but we were informed that on certain rooms this is included if you are in the more expensive rooms. The bathroom was lovely in marble, great shower even though the temperature at time was uneven.
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- Also Known As:
- Barcelo Santo Domingo Hotel Santo Domingo
- Barcelo Hotel Lina
- Hotel Lina Santo Domingo