You will love this hotel from the moment you get to the curbside and receive a warm smile and welcome from the very courteous bellmen. It fills my heart with joy and happiness knowing that I made the right hotel choice for my trip one more time.
The check in is a breeze together with the refreshing drink you receive, the bell person brings you up to the room and will check your room ensuring all is perfect for your stay. The beds are fluffy, all is clean and a soothing ambiance. The floor attendants are very nice and will try their best to help you with any request you may have.
In general, it is home away from home for us. Without exception, staff tries hard to give the guest a great stay from the cleaning staff to the executive level. Languages are not an issue, you will find several languages spoken at the hotel since they have tourist from all over the world staying throughout the year.
As a world business traveler, I will be first to say that I am not easy to please when it comes to hotel food. The Magna has a visual kitchen and the breakfast offerings are amazing. The servers already know my choices as well as my husband's and soon as we arrive at the restaurant they will come with our breakfast choices including my tiny "panes de agua" for my coffee. Room service makes wonderful recommendations, we trust them without fail.
The location is another big plus. You are staying at the Malecon, right across the water, great view and a great area to absorb the culture and for people watching and yes, Dominican music at various points of the Malecon. The Zona Colonial is a stone throw from the Magna 365 hotel, walking or a short taxi ride to attractions, bars and great restaurants.
Safety and security is excellent, you will have peace of mind during your stay. The security staff is very professional and skilled without being intrusive and overwhelming.
If you are a casino lover, you are in luck, there is a casino as part of the hotel complex.
The hotel is going through great changes as part of the Sheraton hotel expectations. I have not had the pleasure of meeting the GM but the hotel outstanding and restless Resident Manager speaks highly of him. Congratulations to them and their team for running such a great operation during the changes.
- Official Description (provided by the hotel):
- Sheraton Santo Domingo Hotel is a world-class hotel in Santa Domingo, Dominican Republic set in the heart of the city and offering spectacular views of the Caribbean Sea. We are just two kilometers from the city center and 35 minutes from Las Américas International Airport. Our hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 1000 people, gym, casino and world-class dining with 24-hour room service. ... more less
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- Also Known As:
- Melia Santo Domingo Hotel Santo Domingo
- Santo Domingo Melia
- Sol Melia Santo Domingo