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“Also Scammed the Dreams Casino Riu Macao Dominica”

Riu Palace Macao Casino
Attraction details
Reviewed August 29, 2012

Please be aware that this scam is real. It happened to us the week of August 5 2012. The game is Jackpot Roulette. You will be greeted when you enter the casino and offered free chips to try out a "new" game. You will find that you will get to within one point of the jackpot and the ante and jackpotpot will begin to double every roll. When you complain to the hotel, they will tell you that the casino is privately owned and they have no control over them Funny however that when you receive the credit card bill, you see that the payor is to Riu Palace Panama. I currently have a complaint in with the Secretary of finance - Casino Division, American Embassy, American Consulate. I have tried to find an address for the hotel management but I have not found that yet. Looking forward to maybe getting some response from Riu Palace if they see this message on Tripadvisor. I would recommend that Americans stop visiting this island until this targeted scam is stopped once and for all. It obviously is happening and no one seems to be able to stop it. Would love to see some response from the Riu Palace one day. I am glad that we were able to safely return home from Punta Cana and will not return.

13  Thank Philly123_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 9, 2012

We just returned from the Dominican Republic via Apple Vacations and were scammed at the Dreams Casino at the Riu Palace Macao. DO NOT GO THAT CASINO!!! They have been scamming people for over ten years and it ruined out vacation. We were in fear the entire time that some thugs from there were going to come after us. They called our room and left msgs that said we would not leave the country. It's a came called Jackpot roulette and they give you free chips and take you to the table where you are led to believe that you are one point away from $100,000. I will never return to the Dominican Republic nor travel via Apple or stay at a Riu again. IT WAS HORRIBLE!!

17  Thank SCAMMEDATRIU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

The description of the ball game is accurate. We lost $1,500 in no time. Horrible scam. I really think the travel agents need to be aware of this and let their clients realize what's going on in the RIU casinos. Definitely puts a damper on your vacation.

13  Thank wendy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2010

Do not play eight ball jackpot. This game is like a street shell game that you have no way of winning. The resort does not take any reposibility for the game or how it is regulated. They will strong arm you into playing and stealing your money. Read all the warnings and stay away.

13  Thank wet2live
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 18, 2010

Stay away from the Riu Palace Macao Casino. You are welcomed at the door by a friendly female greeter who takes you straight to a table where they introduce you to a new game called "8 ball jackpot". Sounds like the game has a few names after reading other reviews. They coerce you to play by offering $5 each in free chips to try the new game. You throw 8 marbles into a round drum where the marbles land in holes that are scored from 1-6 points. They begin by explaining how to play the game with using your free $5 chips. After the first couple throws you are falsely led to believe you've scored surprisingly high points. After playing with their money and a couple of quick additional small wins, you're total points continue to reduce quickly, and as you become hopeful of a possible jackpot win, your bets start doubling & your point accumulation decreases. Our jackpot was up to $8000US & our bet had doubled to $160 from $80. At this point our 100 points were down to 8 to win. If you run low on cash the dealer will suggest running a tab saying you're so close & it's not if you win it's when & you can take your bets from your winnings, a real scam artist. As our totals started hitting doubles more frequently I started watching the points being tallied & became suspicious of the points being added up. On our last roll we should have won $1000 based on the total counted but the dealer said oh we only missed it by one and the marbles were quickly picked up so we couldn't recount. As opposed to contesting it, I quickly settled my loss fearing if we questioned anything we may not be able to leave safely. This casino is attached to the RIU Macao which is supposedly a five star resort. Having such a facility associated to RIU makes this a one star in my opinion.

36  Thank steelback24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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