This is my first negative review I have written. After working in the service industry for years, I always like to give the benefit of the doubt-and am very understanding. However,
myself, and my fellow diners, had the worst experience ever at this restaurant. The food is only mediocre, although Im sure some dishes are better than others.
The service, was atrocious. I have never been so disrespected. Our party went home feeling upset. We were treated like children, the owner does not seem to respect her local community.
I will be honest and say the effort put into the atmosphere was noted, and the coffee is very good.
Nothing makes up for the way we were treated. Waiting hours for meals, half the tables orders were not punched in, and the waitress was yelling at us. I discourage anyone from spending their money at this establishment. Its too bad, because I was really hoping this restaurant could be my business' new local.
I also took note at how the tourists were being given free drinks, and, after waiting for hours for our meals, not once did anyone even say sorry, or try to make things better. It was made to seem like our fault, and that is too bad, because we are the patrons who would be returning, had we not been looked down upon. Shameful business.
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