There is nothing wrong with Ocean Encounters at all and that is why I have given them 3 stars. They are pretty good, pretty safe. My son and I went on a 2 boat dive morning trip last week. It was pleasant and uneventful but nothing lifted it out from average to exceptional.
Staff did not go out of their way to please, it was very much a bums on seats operation with lots of divers on the boat. They do change your kit for you between dives which was nice but I didn't get the feeling that the staff really tried in any way to form individual relationships with customers unlike the Dive Bus which was much more pleasant and personal with smaller groups.
If you are staying at the Hilton and booking with the Hilton Ocean encounters you are likely to get bussed to the main shop at the Royal Resort to the east of the island and take your trip from there. I am not sure if any boats go from the Hilton but we saw no signs while we were there.
As experienced divers we were told we had free range once in the water and could do all that our certification levels allow.
I am not sure I would repeat and I would probably choose the Dive Bus for my next trip to Curacao.
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