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“A place I would return to..”

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Sunscape Curacao Resort Spa & Casino
Ranked #9 of 32 Hotels in Willemstad
Certificate of Excellence
Reviewed February 22, 2013

I treveled with my family Jan 17-24. I was a bit skeptical and nervous before we got to the resort fue to all the negative reviews I was reading, but overall I had a great experiance. One of the first employees that we encountered was Raymond the bellhop. He was very friendly and explained everything in detail, he did everything to ensure that we were satusfied with our room and felt comfortable. I wish I could encounter an employee like this in every resort that I visit. Another person who went out of their way to make us comfotable was Luis the restaurnt manager. To say that this guy has his work cut out for him would be an understatement. Apparently the staff was very lax while the hotel was under the Breezes name. Now being under AMResorts, they actually have to work! Luis works his butt off to make sure that all staff are doing their job and that every guest is comfortable.
The snorkeling at this resort was amazing. The house reef is a treasure and I recommend that everyone bring their own snorkel gear, or you can borrow it from the hotel. Watersport equipment was always available with no time limit.
The food was good, not expecially great.. but good. My favorite was Himitsu and Oceana. Ruthmaira from Ocean did a great job.
The buffet is the weakest point of the hotel. The breakfast was always the same and there wasnt much of a selection. Not to mention there was alway a shortage of something..juice, glasses, forks, coffee.. you name it..there was ALWAY something missing. The staff were also not in a hurry to help. The dinner at the buffet was good, I enjoyed the cheesecake. The most authentic food was found at the buffett dinners...goat, pumpkin etc.
The drinks were good and they did have a good selection of alcohol, that i until they ran out. I had jack and coke for the first half of the week, but I guess I drank it all. :)
Try a drink called the "Blue Lagoon"
We stayed in the Flamingo building with a ocean view room. The room was clean and pleasant but there were a few things that didint seem finished. There was no phone service in the entire building so I had to walk down to the front desk for everything. Maybe they have phones by now. The ocean view was well worth the extra cost.
There was outdoor entertainment every night, there were a few musicians that we enjoyed some that we didint.
Ohh and very important...PLEASE BRING BUG SPRAY!!!

Room Tip: Ask for a renovated room! The Flamingo Building is the quietest.
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  • Stayed: January 2013, traveled with family
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11  Thank kcetnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,467 - 3,473 of 4,987 reviews

Reviewed February 22, 2013

We arrived from Toronto, Ontario.......on Feb 10th for 7 days....
Once we got into our room in building 8, Rm 8201........everything went perfectly for all 7 days....
The people were great and all with smiles.....Service was prompt in most cases.........
The women at the coffee bar & Nora.......LOVE U .......happy smiling made us feel special....
You can see the potential........and the transition from old to new.
The management aimed to please........and we had a wonderful week
Enjoyed the beach, Ocean...& Sun
The Sunset Grill for Supper.........wonderful time......great food.....great service....
I am thinking of going back....before it turns into a 5 star again.....since it was very affordable....
wonderful place to stay.......felt safe.....and enjoyed every minute...

Room Tip: Get a room in building 7 or 8..quieter...Ocean front the best....
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  • Stayed: February 2013, traveled with friends
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3  Thank SL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We had a great time spent 4 nights and 5 days the service was exceptional the food was outstanding, the staff was very helpful and most of them spoke English. Our room was very comfortable and overlooked the pool and beach front, needless to say the view was fantastic. The restaurants opened only at night and there was a considerable wait for seating which was a bit frustrating but the food was delightful. Overall the weekend was a great success and i look forward to visiting this resort with some of my family next time.

Room Tip: rooms on the south side "Flamingo" was very quiet
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  • Stayed: February 2013, traveled as a couple
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7  Thank neville127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We recently visited the resort and two of their employees were very friendly and efficient, namely Rimpattie a waitress and Richard at the Ocean Grill. They certainly helped make for a pleasant experience.
Nayrita

  • Stayed: February 2013, traveled on business
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3  Thank nayrita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

We had a great time at this resort. We chose this since Sunscape is owned by the same company that owns the Dreams chain, and we have stayed at 3 of those and loved each one. Sunscape is more of a budget lodging than Dreams, and the main differences were probably less evening entertainment and no waitstaff bringing you drinks as you lounge at the beach.

Here's some tips for the traveler (I'll try not to repeat others too much):

Arrival: FYI - as you leave the airport there are bathrooms immediately before and after the customs line. Make sure the hotel knows your flight number and arrival time if you want to get on the shuttle. Do not send it to the email you can find on the website, as I did not receive any response from that one. The confirmation email does come from responsive staff. As you walk out of the building, somebody will be holding a Sunscape sign on your right, and they will check your name off a list. Walk to the right to the end of the yellow building and there will be a Sunscape desk (with water bottles). They will instruct you to go to one of the buses lining the street there. We arrived along with three busloads of Canadians, so checking in took a very long time. They did have lemonade, champagne, cookies, and cold washcloths for us waiting in line.

The Room: Amenities included: 4 oz bottles of shampoo, conditioner, lotion, body wash. Also bars of soap and a shower cap. You may get water bottles at the airport or in your minibar - keep them and refill them with the tap. You have to pay for more bottles, and the tap water is extremely clean, safe, and great tasting. Yes, the beds are firm. Keep in mind "renovated" does not mean "gut rehabbed". Our room had an AC unit that had switches for ON/OFF, and Hi-Med-Low Fan. It was somewhat loud but made for good white noise, and was pretty cold at night. The minibar included beers, coke, diet coke, sprite, water, OJ, and a bottle opener. I had no problems getting towels. We had plenty of power outlets, and there was an iPod dock/clock too. There is a safe in the closet. Also, ironing board (did not see iron though), hair dryer, coffee maker, and ice bucket (did not see ice machine, nor did we look for one). The room had several mirrors as well.

Restaurants: We had excellent dinners at the Italian, Asian, and Seafood restaurants. Oceana is on the beach. All restaurants are at least somewhat open-air. Most open at 6:30, and if you go when they open, you will have no problem getting seated. Do not expect the same waitstaff service you get at home. For breakfast at the buffet, you must ask the waitstaff to bring you juice. The bars with grills serve burgers, hotdogs, nachos, etc for lunch.

Beach: Beautiful, plenty of lounge chairs. Great snorkeling, bring an underwater camera case if you have one. If you bring water shoes (they are also for sale in the gift shop) you will be more comfortable walking in more areas in the water. While snorkeling I also saw some sea urchins pretty close to the shoreline and you don't want to step on those either. You can get towels and snorkeling equipment (they run out!) at the towel hut which is more west along the beach. The dive shop is at the easternmost point of the beach by the river, and do take advantage of the free Scuba lessons and dives. They also have plenty of paid trips, but anything you would like to do with them make sure you schedule it early, as things may fill up.

Preferred Club: Just started up this week, and we had it. They are still working on it, and they said it would eventually include free WiFi in the rooms. There is a room next to the front desk that is now for Preferred Club members only, and that is where the laptops are, as well as some drinks and snacks. Extra amenities in the room are also included such as robes and slippers.

Drinks: Yum. All of the bartenders were fantastic. All bars seem to have a pina colada machine, and the one by the pool has a strawberry daiquiri machine. Alcohol of your choice gets added to it. We got creative and asked for different flavors of Curacao with them.

Departure: It seems they hire local buses for transport to the airport, so if you don't want to go when all of the big groups are going, you will have to get a cab. Some airport tips - don't plan on eating at the airport, and if you must, eat before you go through security. We were allowed to bring water bottles into security, but they made you ditch them right before you got on the plane - they also made a guy ditch his duty free bottle of alcohol he bought there. Here's a note though - they do not search your carry-on bags at that point, so what they don't see they won't know about. Also - the airport has free WiFi.

Overall we had a wonderful, relaxing time, and thoroughly enjoyed ourselves. I would recommend it to others and I would come back. Tips are included, but there are a couple tip jars around, and all staff will graciously accept tips.

Room Tip: Building 8 (Flamingo) is the furthest west and very quiet. 3 stories high, but no elevators.
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  • Stayed: February 2013, traveled as a couple
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14  Thank Spiranthes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

I was at Sunscape from February 10 - 17th with over 50 people. The resort grounds and water are beautiful. Our entire group were in the renovated rooms building 7 and 8 and there were no major complaints. The staff were friendly and always tried to meet our requests. With any resort that has been taken over by new management there are kinks that still need to be worked out but even from the beginning to the end of our trip we saw daily improvements. I would recommend this resort and many of my 50 attendees are planning a return trip. The food was very good and I really liked that fact that we didn't have to make reservations.

Room Tip: Ask for a room in building 7 or 8. The corner units were the largest and best!
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  • Stayed: February 2013, traveled on business
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5  Thank ConnieToronto_ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Service: All inclusive, no tipping. Sounds great at first, until you realize that there is NO incentive for staff to serve you. Some days we got fresh face cloths, some days only towels. Room fridge was restocked once during the week, not daily as advertised. Housekeeping sometimes didn't arrive until mid to late afternoon. Service at all restaurants was terrible, except Himitsu. Da Mario was the worst...we never got our drinks one night, never got our soup the other. Asked politely more than once. Staff at the front desk was being trained on how to process a credit card payment, which took a very long time. Check in lines were horrendous...if you know that two busses are arriving from the airport, should not everyone on staff be on hand to help?
Kids club staff, on the other hand, were fantastic. Full of energy, remembered everybody's names, spoke many languages and translated for the kids to communicate with each other. Keep up the great work!
Justin, who normally leads the snorkeling, was filling in on sailing. Give that boy a raise...he was the highlight of our stay!
Rooms: We stayed in the "6" building. Room was renovated, bathroom was not. Often water came up the shower drain when we flushed the toilet (yikes!) Informed the front desk, but I don't think anyone came to investigate. Slept well, white noise of the AC blocked out the outside noise. Fine, but nothing fantastic.
Food was ok...safe. Pigeons everywhere...on the tables, which is not classy. Himitsu was fantastic. Breakfast was a huge variety, but the same choices every day. All meals needed more fruit and vegetables!
Overall, Sunscape was not worth the $$$$.
We didn't let any of this spoil our trip...we had a fantastic time exploring this beautiful island.

  • Stayed: February 2013, traveled with family
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9  Thank HJEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunscape Curacao Resort Spa & Casino

Address: Dr. Martin Luther King Boulevard # 78, Willemstad, Curacao (Formerly Princess Beach Curacao Resort)
Phone Number:
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Willemstad
#4 Top resorts Hotel in Willemstad
#5 Spa Hotel in Willemstad
#6 Family Hotel in Willemstad
#6 Luxury Hotel in Willemstad
#7 On the Beach Hotel in Willemstad
#7 Romantic Hotel in Willemstad
Price Range: $247 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Curacao Resort Spa & Casino 4*
Number of rooms: 341
Official Description (provided by the hotel):
Located near one of the world's most praised diving sites, Sunscape Curaçao Resort, Spa & Casino offers guests a fun-filled getaway of a lifetime with all the privileges of Unlimited-Fun(R). All guests will enjoy limitless access to six delectable restaurants, where reservations are never required and endless domestic and international beverages from seven chic bars and lounges. The Explorer's Club is where kids, ages 3 to 12, can have their own fun while under the supervision of Red Cross certified supervisors and the Core Zone Teens Club offers special activities and events for teens 13 to 17-years-old. All guests will have the fun-filled getaway of a lifetime at Sunscape Curaçao with activities, events, parties and more where wristbands are never required! ... more   less 
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Also Known As:
Breezes Resort, Spa And Casino - Curacao
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Breezes Curacao Hotel
Breezes Resort Curacao
Superclub Breezes Curacao
Breeze Curacao
Sunscape Curacao Resort Spa & Casino Willemstad

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