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“Floris Suite hotel”

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Floris Suite Hotel - Spa & Beach Club
Ranked #11 of 32 Hotels in Willemstad
Certificate of Excellence
Rotterdam, Zuid-Holland, Netherlands
1 review
“Floris Suite hotel”
Reviewed September 20, 2012

I really like this hotel. You feel like your at home. The staff is very friendly, the hotel is very nice and the rooms are comfortable.
In one word I will not think about it to remain to this hotel. it's just my first option

  • Stayed December 2011, traveled with friends
    • Value
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    • Service
Helpful?
Thank Raysa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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780 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
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English first
Amsterdam, The Netherlands
1 review
Reviewed September 20, 2012

Did stay at this hotel with my 9 years old son for 10 days. Let me first mention that I am used to stay in hotels all over the world because of my job for an airlinecompany. What I loved about this hotel were the good vibes, friendly staff, excellent restaurant, wifi all over the place, nice pool, clean and spacious rooms, great all over service! It definitely made our stay @ Curacao one to never forget! We can't wait to go back!

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lucas2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Maarten-St. Martin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 19, 2012

The set up of the hotel is great. Staff was ok. The waitresses were very friendly but both receptionist at check in and check out needed a smile on their faces. Restaurant Sjalotte was really nice.

Our room was really nice but the entire bathroom were really nasty.The toilet seat were discolored yellow and were not cleaned correctly. There was pee on the seat when the seat is up. There was an awful smell coming from the face basin and the water took a while to drain down. The shower was horrific. There was mold on the silicon and the ceiling. The rope where you can hang your 'laundry' was moldy.

We kept fighting with front door to get it locked. Every time we close it, you can push it open. Be careful with that. We were on the ground floor. Our room was next to the restaurant and if you walk out unprepared to the living area, someone might be able to see you. The gardener came close to seeing me only in my undies. Curtains are not thick enough. Very see through.

If the cons were not there, I would definitely recommend this hotel. I forgot to mention, the ceiling fan in the bedroom squicked a lot also!

  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Kayeesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, September 20, 2012
Dear Kayeesha,

Thank you for writing a review.
Not sure if the title of your review covers the content fairly though.
We are glad you liked your room and we are sorry that you found the bathroom below our high standards.
We wil certainly look into the issues you mentioned to make sure future guests do not encounter a similar situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 15, 2012

The shared spaces of this hotel are beautiful. The reception room, restaurant and pool areas are all well designed and appealing. I especially like the set-up for the restaurant when people come in from the street. They have a pathway lined with tiki torches which was beautiful.

I was underwhelmed by the actual rooms. Our room was not very clean, the linens did not feel very nice, and the shower was leaking (see attached picture). When we mentioned to the front desk that the ceiling in the shower was coming down, their solution was to put a towel under the leak and leave it at that. We were told that the hotel was only 1/2 full, so it was not clear to me why we were not moved to another room.

Unless this hotel does some renovations on their rooms, I am not sure I would stay here again. In Curacao, you do not spend a lot of time in your room anyways, but it would have been nice to have a room that we wanted to spend more time in and relax.

Room Tip: Request a room with a view of the pool on the second floor.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, September 19, 2012
Dear Leah T,

Thank you so much for your feedback.
We are glad you liked the hotel overall and are very sorry you had to experience the situation with the leak in the bathroom. We recently updated all of our rooms and we certainly regret the fact that your room was not up to our standards at the time you were staying with us. We certainy should have offered you a different room once you reported the issue at the front desk. We hope you return to us in the future and I will make personally sure you will recieve the best room in the house.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 15, 2012

We stayed for one week at the Floris Suite hotel and booked a Royal Suite. Room was huge with a large fully equipped kitchen and separate bedroom with a large bed and flat TV. The atmosphere was very relaxing and quiet and their tropical garden was beautiful. We loved the iguanas near the pool, which gave the hotel an extra Caribbean feeling. Their Friday happy hour was very hip and happening and the staff was very engaged.
We can’t think of anything negative, only the location is a little far from the touristic areas like Willemstad, so you definitely need a car unless you want to stay near their large pool. The Pirate Bay beach club was OK but with a car you can visit more interesting beaches and bays.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Johanna62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 9, 2012

We spent 6 nights at the Floris. Staff were very helpful and accomodating - loved the hotel ambiance (very contemporary, clean, well kept). The rooms were very large (2tvs, large bathroom, king bed) along with a small kitchen, which was very convenient. Our room also had a balcony but it faced the street, so not so useful. The hotel is close to the city (about 10 min drive) and the beaches - there is the Pirate Bay across the street, but it is not the nicest beach on the island. Would recommend renting a car so you can travel to other beaches (Porto Mari, Cas Abou). The hotel restaurant is great - the best meal we had on the island. Try the snapper - delicious!

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank MissMollyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
76 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 27, 2012

Spent over a week at this hotel. Front desk staff were friendly and helpful. The bowl of apples always available at the front desk is a really nice touch. We arrived well into the evening and jet-lagged, unaware as we went to the on-site restaurant that it was closing time. However, we were accommodated in a friendly manner and enjoyed a good meal.
The room itself was spacious and clean. There were two televisions and a balcony with a view of the lush gardens.The "fully equipped" kitchen was without a kettle, toaster or a full-sized oven. There was no dishwashing liquid or dishwasher detergent so I bought my own. Utensils were minimal. However, it was stocked with a few days' worth of tea, coffee and sugar. I did not ask for additional items/appliances so i don't know if they could be made available or not. We made use of the little convenience shop Bonanza on site (but up the road a ways) several times. There is indeed a shuttle to Willemstad but it departs at 9 a.m. & returns at 4 p.m. That makes for a long day! I would suggest to the management that perhaps a shuttle could be offered at 9 a.m. and again at noon with final pick up at 4 p.m. This would give guests 2 chances to get to town and an option for a shorter visit to town than rather than a full day.

Since we knew the beach was across the road, we weren't troubled or surprised by the walk there. Small beach at Pirates Cove but adequate with lovely pier to watch sunset.

The one morning we had breakfast at the restaurant was a bit disappointing. Store-bought muffins, stodgy pastries and some limp bacon. Huge pot of coffee, though, and delightful service.

At least 3 times during our stay, an alarm of some sort went off (once at 6:30 a.m.!!!) We were told later that people cooking (or smoking?) in their rooms set these off, but the whole complex of suites was disrupted with people popping out of their rooms to find out what was going in. If these alarms are indeed this sensitive, it would be a great idea to post a warning somewhere in the room. We cooked several times (including bacon & eggs) and had no problem.
Housekeeping was thorough. The pool was pleasant. Parking was ample.
We also had maintenance come by our first day to spray for pests and to change filter of air conditioner. We had little incidents of insects in the room but woke a couple of mornings to find a single large dead bug on the floor. Always just one! I wasn't overly concerned by this considering the geography.
Lots of lively birds and lizards all over and the air was filled every night with chorusing frogs.
I would recommend this hotel but would advise to expect a slightly lacking kitchen.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatureNut_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Floris Suite Hotel - Spa & Beach Club

Property: Floris Suite Hotel - Spa & Beach Club
Address: Piscadera Bay, Willemstad, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Willemstad
#7 Spa Hotel in Willemstad
#7 Luxury Hotel in Willemstad
#9 On the Beach Hotel in Willemstad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Floris Suite Hotel - Spa & Beach Club 4*
Number of rooms: 72
Official Description (provided by the hotel):
Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more   less 
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Also Known As:
Floris Hotel Willemstad
Hotel Floris Suite
Floris Suite Willemstad
Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad

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