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“Excellent hotel and staff......”

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Floris Suite Hotel - Spa & Beach Club
Ranked #11 of 32 Hotels in Willemstad
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel and staff......”
Reviewed August 7, 2012

Had a great time at Floris Suite Hotel. Great rooms and a very friendly staff.
I will be back as soon as possible! Sjalotte restaurant very good food. Breakfast was also great. Shuttle service to Willemstad,4 minutes walk to the beach. And a nice relaxing pool. Cooking facilities in the room... Good working air conditioning.

Thanks Brigitte

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Briitte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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780 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Boston, Massachusetts
1 review
Reviewed July 28, 2012

Found it by accident after the Marriott was overbooked. Has a great vibe, and the staff was over the top, Rooms were large, kitchen, and large outdoor patio. The Friday happy hour in the lobby bar was great with the locals and visitors there, and the bartenders Neeko and Howard kept it going long past the hour, I would go back again.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, July 31, 2012
Dear William614,


Thank you so much for staying with us!
We are glad you enjoyed our accomodations, the staff and the service.
Everey day we work hard to make sure our guests needs are well catered to.
We hope you will return to us in the near future. We will be there to give you our signature warm welcome!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 25, 2012

I have been staying at the Floris Suites since September 2011 on and off for several weeks at a time as I am currently working on the island. This is an account of the hotel and how my experience has been over the past few months

Pros-
All staff are very friendly and welcoming, any issues I encountered with my rooms( such as malfunctioning fridges and AC problem) were quickly and happily dealt with to my satisfaction
Rooms are huge and well appointed, especially enjoyed the large screen Plasma TVs that were recently added to the rooms ( 2 TVs for those in the Royal Suites)
Selection of a decent variety TV channels is quite good with 2 sports channels and HBO
Housekeeping was reliable, friendly and very thorough
Location was very close to downtown Willemstad, they offer a daily shuttle, but I suggest a rental car if you stay at this hotel
Pool Area and Plants on the grounds are very beautiful and well maintained by the grounds staff
Happy Hour on Friday nights is a nice touch with free wine, beer and appetizers
There is access to a beach, but it is a 10 minute walk across the street and it tends to be a bit rocky, but at least they do provide beach access of some sort-
The BBQ on Sunday nights in the restaurant is quite good with a nice variety of foods to choose from

Cons-
Rooms on lower floors tended to be a bit noisy with people scraping chairs and moving tables in their rooms
Open Air hallways tended to also add to the noise level, when people walk by your room having a conversation it can get a bit noisy
Mosquitos can be a bit of a nuisance depending on the time of year so bring lots of bug spray and after bite to avoid having to purchase it while on the island
Gym is a bit on the small side but I believe they have plans to renovate and upgrade it shortly
The Beds are a bit firm for my liking, although they tried to remedy this with a mattress pad, they were still on the hard side in my opinion
The rooms are not dark enough as there are no blackout drapes on one side of the room and the doors are frosted glass that allow light from the hallways to come in, I brought a sleep mask to remedy this


Overall I have been very happy with my choice to stay at this hotel, the pros far outweigh the cons and you cant beat the prices offered at this hotel for comparable hotels on the island

Room Tip: If you stay here I recommend you get a rental car,a least for a few days, taxis are expensive and yo...
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank she1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, July 31, 2012
Dear She1707,

Thank you so much for writing your review!
And thank you for staying with us so many times.
We are glad you return again and again!
We are one of the view hotels on the Island that have actual cable tv. US channels, European and local channels are availalbe. Also our wireless internet is superb. And free!
Hope to see you back again sometime soon.
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Willemstad, Curacao
1 review
Reviewed July 16, 2012

Me and my husband stay there for à couple of days, we really enjoy it over there. The room is perfect, à lot of space and à lot of privacy and nice quiet. Breakfast in hotel was really good and à lot of nice people who works over there.
We enjoyed also the pool, and that is beautifull, because à lot of nice plants and flowers. Enough of nice beach chairs to lay down on, and also enough privacy. There is à beatifull beach nearby, walk for à vew minutes. If we had some question, the people by the frontdesk allways friendly help us.
And the hotel is very central of everything!!

Sow, if you have plans to go to Curaçao or you live on Curaçao and want à couple of days off?! Please go to Floris Suite.

Thanks Floris Suite, for the lovely days!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolijn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, August 2, 2012
Dear JolijnD,

Thank you so much for writing about your stay at FLORIS, Curacao
We are thrilled you had a good time and liked the rooms, the pool area and tropical garden.
We certainly hope to welcome you back sometime in the near future.
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Atlanta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 17, 2012

My daughter and I recently celebrated her 30th birthday on Bonaire and Curaçao. And Floris Suites was not our first choice; we originally booked into another place closer to Willemstad. SO happy we changed! The staff was very friendly and engaging. The bartender, Howard, was a star making us feel like family. Our room overlooked the pool-which was lovely- but was extremely quiet. We like to cook and the kitchen was completely accommodated. The decor and atmosphere throughout was charming. Although we didn't use it, there's a shuttle to town and the beach. We didn't use the beach either so I can't comment on that. There are so may beautiful beaches on the island if you have a car, they are easy to explore. I would highly recommend this hotel and, if I ever get to go back, I'd definitely stay here at the Floris Suites!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wegobeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, August 2, 2012
Dear Wegobeach,

We are thrilled that you rated FLORIS, Curacao Fantastic! Thank you for deciding to stay with us.
We are glad Howard made a difference. We are certainly proud to have fantastic service minded staff members on our team.
We hope to see you again at FLORIS, Curacao
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Charlestown, Indiana
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 6, 2012

My wife and I stayed at the Floris for 10 nights.
There were some things we really liked about it, and some we really didnt.

So here goes:

The Good:
The lobby is beautiful. They have apples out for their customers to take as needed, and cold water. The pool is nice, although it seems the trees around it drop a lot of junk in there that doesn't get filtered out real well. Not sure if they can do anything about that. No big deal though. The ground and gardens at the Floris are really beautiful. Very nice environment.
As for the room, it had granite counter-tops, nice built-in closets, fridge, etc. Nice soft pillows and mattress. In room safe. I liked the proximity key cards they have. Much better than the standard slide it in the slot 6 times before the light turns green keycard setups.
They also have a shuttle van that runs into Willemstad twice a day. 9 and 4. If you dont have a rental (dont mess up your reservation like me and not get a car), it will save you $15 each way in cab fare.
The front desk has towels to take with you to the beach or pool. That is handy, and they dont bother you about your room number and keeping track of how many you take out and return.
The Floris doesnt have a beach, but the Pirate Bay (5 minute walk) has a private beach they let Floris guests use for free (works great for them cause then you buy their food and drinks). It is a nice beach, with lots of shady areas. Or you could sneak over to the Hilton or Marriott beaches and pool like a lot of people did.

The Bad:
Pop question: How many times should you change the sheets for customers staying for 10 nights? What do you think? I think it should be more than ZERO times.
If you stay at the Floris, and you think you'll just go grab the breakfast buffet, be warned. It will set you back $40/couple.
The room needed painted. It wasnt terrible or anything, but a few too many squashed bugs on the walls and chipped corners.
The shower needs a good scrubbing. There is mildew around the sides where you dont walk. I understand they are hard to clean, but someone probably should.
The toilet seat was horribly stained. Time to replace it.
The bed was a little rickety and therefore noisy. I'll spare you the details. :)

Summary,
The Floris has a lot going for it, but they really need to work on their cleaning staff, to get things cleaner. And do a little more maintenance. Toilet seats are cheap. Paint is reasonable. Take care of those things and I'd be pretty happy with the place.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DrummerDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, August 2, 2012
Dear DrummerDave,

Thank you for your review.
We are glad you liked the room, Pool area and lobby.
We have changed the way we serve the breakfast. Now one can enjoy breakfast in our fine dining restaurant Sjalotte starting at $10 pp. The sheets are changed every other day. Towels daily. Our apologies if that standard was not followed during your stay.
All rooms and bathrooms have been refreshed and re-painted.
We certainly hope you will return to us so that we can show you the upgrades we have made.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 18, 2012

The hotel is ok, however I was expecting more... the service is not as good, the localization is not the best also..
The best of the hotel is the restaurant!!!
pool area is also good.
The hotel Beach is not very pretty...

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pugliese83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Floris Suite Hotel - Spa & Beach Club

Property: Floris Suite Hotel - Spa & Beach Club
Address: Piscadera Bay, Willemstad, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Willemstad
#7 Luxury Hotel in Willemstad
#7 Spa Hotel in Willemstad
#9 On the Beach Hotel in Willemstad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Floris Suite Hotel - Spa & Beach Club 4*
Number of rooms: 72
Official Description (provided by the hotel):
Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more   less 
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Also Known As:
Floris Hotel Willemstad
Hotel Floris Suite
Floris Suite Willemstad
Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad

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