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Reviewed 2 weeks ago

The hotel is located in the best spot on the island. You can walk to many places to eat, Willemstad is close, most importantly the dive operation is 50 yards away.

The staff is very nice and accommodating. The dive crew is very good, fun, and professional.

Rental car... if you plan to dive daily, I recommend not getting a car. The only reason would be for driving to different beaches. Honestly, it's all nearby. You can walk to small supermarket for snacks, beer, etc. There is also American fast food within walking distance if you crave a McSomething or a Subway sandwich.

Rooms... we had the smallish Valentine suite which overlooks the water. It was perfect. The air conditioning kept us cool. There is a small fridge, small stovetop to prepare something if you decide to stay in. We planned for a few but only did this one night.

The bar is super convenient with drinks, food, poolside service. Everyone is super nice. The tables are right on the water by the seawall. Sunsets happen every day (humor).

Diving... the most healthy reef life I have seen. Shore diving is easy here and you dont swim long distances to get on the reef. If the chance to boat dive the east end, DO IT! The dive shop rental gear is in great shape. They offer skins to wear. My wife and I only wore a rash guard shirt. The water is perfectly warm. You can also snorkel right off the property.

The ultimate must do... go spear fishing for lionfish and the chef at scuba lodge will prepare for a reasonable fee. It is SO good.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Coastal07298000287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2019 via mobile

First things first: The staff is perfect, well-trained and highly professional!

Now the „But“:
Serious health problems and sickness is a question of time for the customers of breakfast at scuba lodge.

As sad as it is and as friendly as the staff is - there is not a single doubt that the breakfast at scuba lodge is not only not even rudimentary sufficient, but it‘s dangerous and provocing serious infectional deseases for the customers who have it.

The bred basket is made of cotton and it is not washed in a 90 degree celsius desinfection-washmachine after each use but just used again with the next customer. The problem raises when deafs directly fly into it when the customer is finished. If the cotton-bred basket is used again with the next customer (what happens all the time) the risk of serious infectional deseases is real and high. The operator of scuba lodge should act immediatly on that issue to prevent the worse. We are in the middle of an resisting-antibiotica-crisis and those things - obviously only brought up by the operator to maximize his profit - should be strictly regulated.

Besides that the breakfast is not sufficient. You can choose the bred-basket or (!) the pancake - non of which is able to saturate just even rudimentary. Jam and butter are served in the most little of all possible portions and in plastic or metal boxes (environment?!). I save up every comment on the amount of bred and let the reader check my fotos.

I am just praying they don‘t reuse the food which is left and where the deafs were on for other customers.

All the rest is okay. Regarding the rooms price-quality-relation is on a lower middle niveau but Jesus is happy to help you out if something is missing. Lunch and dinner are low quality. Staff-Crew-Members are all openminded and gayfriendly.

Room cleaning works good.

Date of stay: October 2019
1  Thank PietH150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scubalodge, Public Relations Manager at Scuba Lodge & Ocean Suites, responded to this reviewResponded 4 weeks ago

Hi Piet,

First of all, thank you for recommending us to other travelers. We're happy knowing that you describe our staff and service level as 'perfect'! We will make sure to share your kind words with the rest of our team as this will serve as an encouragement to provide the same excellent service for all our guests. We will give a special compliment to Jesus who was able to make your stay with us even more enjoyable! :-)

Regarding your feedback on our breakfast. We aim to clean-up the tables as soon as guests leave; not just to be able to accommodate new guests but also to avoid situations as seen in your pictures. We try to encourage guests to not feed the pigeons and we are sorry they detracted from your recent visit. However, we take food hygiene extremely seriously and would like to reassure people that our bread baskets get washed on a regular basis. We can also assure you that your leftovers are under no circumstances served to our next guests.

Our breakfast platter has been a guest favorite for many years, but it's not the only option that we offer. You can also order eggs with bread, pumpkin pancakes, grilled sandwich, French toast, or yogurt bowls for breakfast. We are more than willing to create satisfying alternate dishes for those with special requests or dietary restrictions. Just let your waiter know what you are looking for and we'll do our best to accommodate you!

Over the last years, we have launched multiple initiatives to reduce our plastic waste and our impact on the environment. So far we have banned plastic straws, foam containers, and individually wrapped mints from our restaurant, and we recycle all of our soda cans. Of course, there is always more that we can do. Please know that we continue to explore other opportunities to further reduce our environmental impact.

Please feel free to contact our Chef and Restaurant Manager directly at chef@scubalodge.com so that we may ensure your experience is a better one next time around!

Kind regards,

Team Scuba Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2019

Scuba Logde is a wonderful stay! Beautiful view, romantic, sitting in the sand, delicious food, friendly staff, perfect cleaning and a nice room! Dutch speaking is nice too.
We definitely recommend this hotel!

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank 91lenao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scubalodge, Public Relations Manager at Scuba Lodge & Ocean Suites, responded to this reviewResponded 4 weeks ago

Thank you so much for recommending us to fellow travelers and for taking the time to write this wonderful review about your recent stay with us. We really appreciate it!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2019

Stayed in Papaya Apartment. Very Large, comfortable bed, washing machine which was excellent as everything washed before we went home. Kitchen was good but lack of utensils no spatula, no bottle opener, corkscrew, peeling knife nothing to cook anything in the oven, could have done with a toaster so struggled with that. Very clean and convenient for some good restaurants within easy walking distance.

Room tip: Papaya was okay downstairs small seating area no view
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank Davediver007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scubalodge, Guest Relations Manager at Scuba Lodge & Ocean Suites, responded to this reviewResponded 4 weeks ago

Thank you for sharing your feedback with us! We're happy to know that you enjoyed your stay in our Papaya Apartment. Our apartments are equipped with a laundry machine which makes it super easy to wash your own clothes during your stay and before heading home. Guests who stay in a hotel room can make use of our laundry services if they please. We have shared your feedback regarding the kitchen with our Hotel Manager - thank you for letting us know!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2019 via mobile

I loved the hotel, the staff was very nice too and the location is ideal. We even went with my grandma and they where helpful enough to get us a rented wheelchair. The apartment suit was spacious and very comfortable. And they have a dive center right there that has a great team. All in all if I go back I would definitely want a repeat.

Date of stay: September 2019
Trip type: Traveled with family
Thank DocAriana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scubalodge, Public Relations Manager at Scuba Lodge & Ocean Suites, responded to this reviewResponded 4 weeks ago

Hi Ariana,

We are so happy to know that you loved your stay with us. We may not be the most wheelchair friendly hotel out there, but we will also do our utmost best to make our guests and their families as comfortable as possible. We're happy to know that our team was able to assist you and your grandma.

Please know that you are always welcome here. It would be an honor to welcome you back one day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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