Our stay at the Punterena was from April 3rd-10th, 2012...lots of sun and warm temp"s! My husband and I took our 13 year daughter and 5 year old boy for a family fun vacation. Fun...forget the golf...dry bumpy grass and no holes for the ball. Outdoor chess...no pieces...basketball...no ball...soccer net...no ball. Thank goodness my kids loved the pool and beach! I had hoped the pool would have a volleyball net or children's games, but they didn't. The water was beautiful and clean though...just pack your own water toys for the kids.
Lets talk about the food...some say you don't don't go to Cuba for the food..well, at least not this resort. The food was horrible!! Bananas once and no variety of fresh fruit, unless you like pinapple and tiny pieces of seeded watermelon. I love fruit and had withdrawels from none. If you love your morning coffee, then go to the bar accross from the buffet. The coffee machine rarely worked at the buffet and if you ask for help, forget it. I found the buffet area very messy at times and limited untencils. Getting a clean glass for your juice or water was a challange at times. Forget booking the a la carte...we did and very disappointed. I must mention the pancakes...they were really good and my kids lived off them for each morning breakfast. To sum up the food..I've been to other resorts in Cuba and the food was much better.
Rooms...they only accept 3 people per room, so when booking I had to book 2 rooms for the 4 of us...weird! I requested ocean view and adjoining rooms...got the ocean view, but 1 room was on the 7th floor and the other on the 4th...so much for family time. Each day I went to the lobby and asked the front desk for what i requested and was told, sorry we're booked. The room on the 4th was clean, but the bathroom was in dire need of a new tub...down to rust and the metal. When we went up to the 7th to see our other room, I first checked the bathroom and yes...it was renovated and where I was staying. Beds were clean and we slept well. Our maid was very friendly! Little red ants on the floor, so don't leave food spills there...ewe..
Would we go back to the Punterena? No....service and food are musts for us, so a sure 5 star will be next. Talked to some people on the plane back to St.John's, Nl and they stayed at the TRYP Penninsula, a 5 star...had fresh mussels, lobster and shrimp most nights. Summary, I guess you get what you paid for.
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- Also Known As:
- Gran Caribe Hotel Puntarena
- Gran Caribe Varadero