The Blau Marina is absolutely beautiful. As of September 1st it changed to Blau Marina from Marina Palace. I have had the pleasure of doing a number of all inclusives and this one took my breath away. I just returned after being in Varadero October 26th to November 2nd.
They have rally tried hard to make up for the previous ownership and are proud of what they are accomplishing. The hotel has a nautical/coastal type theme. It reminded me of something you would see in the Hamptons or the rich Kennedy family would reside in. By the way, the Blau Marina has a VIP section and it is absolutely beautiful but let me tell you every part of the hotel was beautiful.
Customer service was done with a smile and true friendliness. I speak some Spanish, so I am always keeping my ears open to hear what staff are saying when I ask for help...these people are really sincere. Fredy who acts as the head of customer service/customer relations was FABULOUS. He treated my girlfriend and I like family and what really impressed me is that he treated so many other guests that way as well. What I observed is that guests and staff alike really love Fredy. The man could not have been more gracious than if we were guests in his own home.
The facilities are beautiful and I was so impressed by many things. Blau is renovating to make guests more comfortable but they renovations are being done in such a way as to not interfere with any of the other guests. The resort is HUGE, the biggest I've been to and they are careful to do the renovations a building at a time so I was not seeing/hearing anything the entire time I was there.
I was happy with the food there and was full the entire time I was there. The staff was friendly and as an example when I ordered food off the grill the chef brought it to my table rather than having me wait. He did that for a number of people and remembered each person's order...classy.
The resort is family friendly and has a kids area (complete with a kid's swim up bar--too cute) but as an adult couple we did not feel like the place wasn't for us too & I would definitely return and bring my kids. What impressed me is that they have a "quiet pool" where they don't play music. actually I think they call it relaxation pool. So if you don't want the music you can just sit at the pool and hear the ocean instead. By the way the resort is right on the beach. When you come into the grand lobby you see the beach right away. There are some resorts that are so big that it takes a while to walk to the beach.
Overall I felt like royalty there and look forward to returning
- Official Description (provided by the hotel):
- The Blau Marina Varadero Resort***** All Inclusive, is a luxurious hotel surrounded by beautiful gardens and unforgettable views that offers its clients superb service and comfortable environment. The 548 rooms and all the installations of 5 star All Inclusive hotel Blau Marina Varadero Resort***** offer the perfect combination for memorable family vacations. Blau Marina Varadero Resort***** offers its clients: Complete Twin rooms, Twins with Sea View and Suites All Inclusive package 6 Restaurants 6 Bars Daily and night animation 2 tennis courts 1 universal court Beach volleyball Non-motorized water sports (catamaran, snorkelling, windsurf) Fitness and aerobics rooms Parking 3 pools for adults 1 pools for children Playground Sport Club (library, billiard, ping pong...) Conference hall with capacity of 300 seats Business centre Souvenirs and boutique Wifi (Looby and meeting room. With charge) Blau Marina Varadero Resort***** ALL INCLUSIVE: Breakfast, lunch and dinner in Buffet restaurant Typical Cuban dinner once a week Selection of national and international drinks (top brands with extra cost) 2 tennis courts Courts reservation and necessary equipment 1 universal court Beach volleyball Petanca Non-motorized water sports (catamaran,water cycles, snorkelling, windsurf) Fitness and aerobics rooms Parking Access to all the shows in “La Senora de Atocha” every night Mini bar daily filled with 1 bottle of water, 2 soft drinks, 2 bottles of local beer 3 pools for adults 1 pool for children Area for children in main pool Playground 3 dinners per booking per week in our "a la carte" restaurants (reservation required) Snacks in Pool Bars ... more less
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