This was my first time at an all inclusive resort. I've visited 35 different countries and sailed around the world in my former glory.
Cuba is a place that I've wanted to visit for quite some time. I've now done that and am very happy that I had the opportunity to do so.
The Cuban people at the hotel and in Varadero were very pleasant and happy, smiles, smiles and smiles.
Our hotel,, the Las Morlas, has seen grander times but was just what one needs to enjoy themselves whilst on vacation. It is very clean and the service staff went out of their way to accomodate our requests.
The food was good, not a la carte, but typical buffet fare. I only had one item that I did not enjoy but I put that down to my personal tastes.
Service was better than I expected and our waiters and waitresses were pleasant and efficient.
They made us feel important and welcome at every meal.
Beach - fabulous, pool- very nice and kept very clean.
Our room was not large but neat, clean and had a safe which worked. One fault is the lighting in the rooms is not quite up to par.
Two things that detract from perfection are smoking and the A La Carte restaurant.
They allow smoking in the hotel but do not have any designated smoking/non-smoking areas.
When there are a lot of people in the lobby it can be overwhelming with the smoke.
The A La Carte restaurant was far and above the worst part of our stay. Service was overseen by a man who didn't appear to understand the service industry. I had the lobster and it was cooked in three parts, raw, cooked and overdone. There was not a sharp knife to cut the shell and meat. We asked too.
Front desk was admirable, My partner left her Iphone in the lobby and I went to the desk an hour later and there it was wrapped up and secured by the staff.
There are three bars and they worked well- LOL.
The lobby is a spacious area with large windows which open for circulation when it's hot and smokey.
Service staff at the buffet were a blessing, Lionel, Iliyana and Torrero made us very comfortable at every meal.
Annie and her many front end people made every effort to make us comfortable.
I would go again tomorrow if I could. The hotel has seen better days but is the type of place where the "fits like a glove " adage is to be used.
My partner stayed at a higher end resort last year and said the food was equal to the Las Morlas but on a smaller scale.
I forgot to mention housekeeping, our " Olga" did a few extra things for us and smiled every time we met accommpanied with a pleasant- Hola.
By the by, our flight down on Sunwing was very uncomfortable as we were crammed in like sardines with no fresh air flow even though we made a request of the flight attendant to ask the pilot to do so, but the return flight pleasant.
- Official Description (provided by the hotel):
- Be Live Experience Las Morlas is ideal for enjoying a dream holiday in the Caribbean. Its facilities are also perfect for holding events like weddings, because of its heavenly location on the beachfront, surrounded with gardens and the tropical vegetation native to the area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Despegar.com so you can book your Be Live Experience Las Morlas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Las Morlas Hotel
- Resort All Inclusive Las Morlas