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“well located and good value”
Review of Hotel Los Delfines

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Hotel Los Delfines
Ranked #42 of 64 Hotels in Varadero
Chelsea, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“well located and good value”
Reviewed February 24, 2012

The hotel is a 10 minute walk from the Viazul bus terminal (all four buses to Havana stop at the airport : 6 cucs, rather than the 25 for a taxi), two minutes to two banks and 5 minutes to the telephone company ETECSA which has internet. There's an exchange office, CADECA, in the lobby. It's one of the the few hotels, in town, that is on the beach. There's also a pool but few bothered to use it. The heart of the town is a 20 minute walk but there are restaurants, as well as a cigar store and many souvenir shops, closer by.

We were in the renovated colonial building - the room was a good size and there was more than enough storage space. Everything was clean and worked well. The best rooms in the hotel seemed to be the ocean views in this building, away from the street and pool area with its nightly show (which only ran 45 minutes around 10pm). We would have given the hotel an excellent in sleep quality except for the pillows which were bolsters (we didn't check to see if they had others).

The buffet was adequate but the main dishes did rotate. There was abundant fresh vegetables and fruit, although getting to meals late often meant a picked-over selection.

The front desk was amiable enough but unable to provide much information about transportation and internet.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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808 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Montreal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 21, 2012

Cuba, of course it is cheap, but for 700 CA, all inclusive, that is pretty damm good.
it was perfect wheater, very clean rooms, stuff very frendly and helpfull, the buffet is not ammazing but you not going to be hungry, do not take a la cart restaurant( nothing interestting)
but visit one in the city, called CORAL, around 20 pesos you could have 5 star dishes.
We also visited locals home , they feed as with fresh languste tale, was freeking incredible.
So, if you have a litle budget for your vacation, and you not party annimal, that is for you.
oh ya, i brougth my old cell phones(sin card) my cleanning lady was so huppy, she kissed me many times, lol

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
3 Thank vovaodessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 31, 2012

Perfectly fine little place to stay. Very clean, pool is nice, beach is nice. Food is alright for a few days. No idea how people could stand to eat it every day for a week, though. Front desk staff were great. Never saw the bartenders at the main bar crack a smile once. Pina coladas and beer were great. Guests were mostly Italian, so not much English spoken.

Three blocks from the hotel is the viazul bus station where you can get a bus to Havana- one of the most fascinating places in the world. If you spend all your time in Varadero, you are seeing little of what Cuba is really about.

  • Stayed January 2012, traveled solo
    • Value
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Helpful?
3 Thank TeeZeeOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 27, 2012

Cuba is where we have now travelled to for a second time and that says a lot!! Last year we stayed out on the Peninsula and enjoyed our vacation 100%!! This time we stayed in town (literally in the heart of town) and travelled with two other couples!! Highly recommend group adventures!! This vacation was budget based and with that in mind (you get what you pay for) this resort is wonderful!! It's super small and you make friends real fast and your week really is one big party!! The entertainment makes you smile, you want to get up and dance and take as many pictures as you can!! The rooms are clean and basic, you fill your own bar fridge, really that's all you need in a room. We didn't have a view of ocean or pool, more of a side balcony, with a view of town. If you can, request the old/original building, it's beautiful, with a view of the ocean that is breathless!! The food....well the truth is and I will stand strong by my opinion, you don't go to Cuba for the world famous cuisine!! World famous bland mush......I will say that some seafood was tasty, with our 'brought from home' seasoning added of course!! Pack snacks period!!! The buffet is simple and breakfast is fabulous with 'made for you' omelettes and a super fun juice machine, filling your glass with oh so fresh juice!! The a la carte restaurant is temporarily a make shift section of the pool bar. The difference being this was the night we didn't have to 'work' for our meal!! We were served!! Gustavo is a charmer!! The lobby bar is 24 hours and bartender 'Blue Eyes' works the crowd!! I stuck to cerveza, Cristal and Bucanero but heard rave reviews about pina colada!! The time that the buffet and pool bar are open/closed is structured and we had to work around them but not a deal breaker. Exchange your money at one of two banks down the block early in the week to get the best rate. We walked the main street, shopping, sighseeing, people watching, photographing - we felt safe and enjoyed taking it all in!! We went out for dinner to El Toro, poor service and mislabled cuts of steak, but yum yum!! Cheap too!! We enjoyed the double decker bus and carriage ride!! Overall this was yet again a fabulous, relaxing, sun filled amazing vacation!!

  • Stayed January 2012, traveled as a couple
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Helpful?
5 Thank erin1879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 23, 2012

Arriving to a cold front that lasted 2 days but turned out HOT!!! Hotel room not the greatest, keep away from room 135 the washroom ceiling leaked alot of water. The food is not good at all thank god for hamburgers,hotdogs and fries but bring your own salt,pepper,hot sauce, ketchup and any other spices you desire. Don't tip but leave necessarites (shampoo,conditioners,toothpaste,perfume....) the Cubans will be so greatful. The staff,entertainer, housekeeping and cooks are extremely friendly and would do anything for you. The beach was never crowded and always found a spot on the beach, the music was nice to hear and kept the tropical feeling of Cuba.Going out every night the taxi was alway there for us and if you wanted to walk the hotel/resort was right in town so walking was no problem.

Room Tip: *no elevators stay on the first floor but away from 135 *if you have family or are staying below 24...
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  • Stayed January 2012, traveled with friends
    • Value
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Helpful?
5 Thank kim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collingwood, Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 23, 2012

Once again we chose to stay in the centre of Varadero, therefore booked into one of the older, smaller resorts. Los Delfines in situated exactly in the centre of the city, this allows for easy walking access to many restaurants, bars and markets, and you could catch the bus or take a cab and cover the entire area for around $5.00 (5cuc).

Prior to booking I searched reviews of the hotels and resorts in the town centre, all are in the 2-3.5 star range, the 5 star properties being newer are built on the edge of Varadero and on the penisular. last year I had stayed at Hotel Club Tropical (3 stars) and in spite of many reviewers rating it in the lower range of hotels I was pleased with my choice. Los Delfines is owned by the same group, Islazul, but they carry a 3.5 star and even more impressive they rate 22 out of the 58 resorts located here on review sites.

Location was excellent, the hotel is small which is perfect if you are a people person but you will get to know and be known by your fellow guests and the staff so if you seek annonimity then opt for one of the newer larger resorts. the staff are excellent with the exception of the beach staff, who for some reason are paid to sit in the shade talking and relaxing while everyone, male, female, young and old, drag their beach beds to their desired location. The only time I saw them move was to try and sell a catamaran trip to snorkel and feed the fish for $15 ($15cuc) other than that the only other time they appeared was to haul all the beds back to the storage area at sunset.

The entire resort is spotless, rooms are immaculate and the staff and friendly but never intrusive. It is quite normal for staff at the resorts, also in restaurants and bars to drop hints or ask outright for stuff you have, clothing, shoes, tips etc. but at this resort, not one staff member in any way solicited for anything. I always tip and I bring gifts with me which the staff are delighted and grateful to receive but this is truly the only place I have stayed at in Cuba where the staff never gave any impression of wishing for anything other than a thank you for their work.

Food here wasn't as good as the Tropical, but it was as expected for a hotel with this rating. breakfast is always a winner, omelette station, or eggs cooked as you like, fresh bread and pastries, yogurt, fruit, fresh juice etc. Lunch and Dinner carried similar foods, there is always , beef, pork or chicken, in the evening, there would be something at the carvery section a turkey of roast beef, and the omelette station served as short order pasta station both lunch and dinner.Wine is served at lunch and dinner if you wish and always soft drinks tea and coffee are available.

There are two bars, the pool bar is open daily and has a variety of drinks also they serve burgers or toasted sandwiches and fries. The other bar is open 24 hours and they do a great selection of mixer drinks and cocktails and also a fabulous espresso or cappuccino.

The exchange rate at this time is great for Canadians with the bank offering a rate of $1.08 per 1cuc and the hotel giving a rate of $1.11.

The Varadero bus is $5 (5cuc) for an all day ticket and kids under the age of 6 travel free. this is a perfect way to get around, try the different markets, visit a few sights. The bus runs from early morning till around 7pm and it is open topped, perfect for sightseeing.

If you are walking around and encounter someone with a snake, a hawk or other exotic animal, they will strike up a conversation, and ask if you want a picture taken, be prepared to part with a few dollars, this is a money earner for the individual who owns this animal they have to feed and care for it on limited resources so your donation is expected.

All in all Los Delfines is a good hotel in an excellent location, and given the price range it is in I believe it merits at least a 3 star rating, however given the choice of Los Delfines and Hotel Tropical, I would choose Tropical.

Room Tip: There are only 11 rooms with beach views, however ask if possible to have a room which doesn't f...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bluemountainbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 22, 2012

I spent a week at this resort and I would go again. I wasn't expecting much considering what I paid but was pleasantly surprised. It isn't exactly luxurious, but the rooms are clean and have everything you need. It's a smaller resort so it seems more personal and comfortable than other sprawling resorts you'd find elsewhere. The food was basic.. lots of pasta. Some nights not so great, a couple nights delicious. The a la carte restaurant is a bit of a joke though. It was nice to be able to walk around Varadero vs relying on taxi's or bus' if you stayed further down the peninsula. Only complaint I had was the irritatingly loud music they played around the pool during the day... But that's fairly typical. Nightly shows aren't that bad... some may be a bit odd but entertaining either way.

  • Stayed February 2011, traveled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Davidovich2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Los Delfines

Property: Hotel Los Delfines
Address: Ave. 1ra., y Calle 39 | Avenida de la Playa, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #42 of 64 Hotels in Varadero
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Los Delfines 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Los Delfines Varadero
Los Delfines Hotel

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