We have just returned from a 2 week trip, arriving in England when the temp was -2c at Gatwick. Although we did have cold days during our holiday (26 Jan - 9 Feb) when some strange NE winds blew across the island the temps stayed in the 20c's. Extra layers were required to keep warm in the evening. This is our second trip to Cuba. Three years ago we went to Paradisus D'Oro near Holquin. So it was good to be able to make comparisons, which can be useful and risky at the same time. The resort had a very diverse range of naionalities, many from Eastern Europe but very few from the UK.
The Sol Melia managed Paradisus Resort must occupy one of the best beach locations in Varadero. Long wide beach with excellent sand, safe and clean for all swimmers and regularly monitored by the life guards on duty. The colour of the sea, everything you could wish for in this part of the world. The beach was also a good location for finding some nice shells brought in with the tides.
The resort has a marvellous layout with all rooms sited in 2 storey buildings scattered around a vast estate. The gardens which are very well looked after are a joy to walk round and an opportunity to work off some of the excesses of good eating etc. The middle of the resort is where you will find the concentration of restaurants, entertainment areas, bars and pools. One of the pools is immense and free form. Something to meet everyones needs. The sunloungers and beach towels freely available are a great bonus when trying to get that obligatory winter sun tan.
The Resort has a very large Buffet restaurant and a good selection of A' la carte places to eat. Japanese, Italian, Steak House and French Style are on offer. The latter, entitled "Romantico" was our favourite. Very good food and excellent professional service from the staff. This was complemented by a 4 piece Ensemble which provided a lovely selection of clasical music every evening.
The main buffet location was of a good standard, providing a range of hot and cold options. There is the perennial problem of sparrows finding their way into the "open" walled restaurant and finding a good supply of food. Yes, they are are a pest, but a good loud hand-clap soon moved them. We did raise some concerns we had about food temps. with the managers and this was soon resolved largely to our satisfaction, but I am sure further improvements could be made.
Junior Suites are on the whole very good. The first floor rooms are, it seems, of a better decorative state than others. They have brighter colours and newer soft furnishings. We were made aware that there is a programme of refurbishment underway. This is good news and I am sure, when finished, will provide the standard we all expect in a 5 star location. We did request a move to another suite, this was achieved very easily, and we remained happy for the rest of our holiday.
Construction of Royal Suites and Spa is underway and when this new development is completed in September/October 2009, it will surely provide something "Very Special" at this great resort.
Entertainments in the evening are of a good standard and day time activities are led by Pedro and Lola and a very energetic team of supporters. I am sure they could do with some new investment in equipment and games.
Golf is available at the nearby Golf Varadero Club. I didn't manage to play myself, but a fellow guest describes it as a challenge although a bit pricey.
Staff in the resort were absolutely wonderful. Very attentive, polite, courteous and professional. They all had a very positive attitude towards their roles in the resort and also towards the tourism industry.
The Bars provided a good service overall and table service in the Lobby Bar was wonderful. We did struggle to persuade the Bar Staff in the main Lobby Bar that wedges of Lime were an essential addition to generous G&Ts. The manager soon got on the case and for the rest of the holiday there was always a plate of limes available. A source of many a chuckle betwen the bartenders and myself.
We needed to speak with the General Manager and his Deputy on a couple of occasions. We found them to be very approachable, very attentive and of course, very focussed on resolving issues. We kept in touch with them during our holiday and gave them feed-back on the improvements they were implementing. They really appreciated our efforts to speak with them.
Definitely a resort we would like to return to for a bit more Winter Sun in a very friendly location.
- Official Description (provided by the hotel):
- Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more less
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- Also Known As:
- Paradisus Varadero Resort And Spa
- Paradisus Varadero Hotel Varadero
- Varadero Paradisus
- Paradisus Varadero Cuba