Just returned from a fantastic 14 day holiday and did not want to come home. I’ve read many reviews on here so wanted to ensure our voices were also heard. My Girlfriend and I stayed in Room 6243, and whilst we didn’t get a sea view, we did get a pleasant enough view of the very well landscaped grounds.
Housekeeping service was efficient with rooms tided, beds made and fridge restocked with water, beer and soft drinks daily. One small point is that we never seemed to have enough coffee for the coffee machine!! One sachet was never enough so always had to ask the cleaning staff for more.
The room was modern, with some seriously cold air-conditioning, that had to occasionally be switched off as with 70% humidity it did leave your clothes feeling a little damp at times.
The resort itself is huge , and made to feel larger by the fact that it appeared less than 30% full, largely due to August being the “quiet season” in Cuba, Apparently. This made it all the better for us though as we never had to worry about sun beds etc.
Regarding the Food, I’ve heard and read many negative things on here , well let me put you straight. There’s a lot of choice and if the buffet, Rock House and 7 restaurants cannot satisfy your appetite then you should have stayed at home! The quality, freshness and sheer choice is fantastic! The Lobster on Cuban Night ( Buffet) was awesome!!!
My only negative comment is that the Coffee that is served in the Buffet at Breakfast is revolting. Yet everywhere else in the resort it is good!!
Japanese Restaurant is great for the visual experience and the Miramar ( royal service) by far the best for quality of food. Hill Top takes a close second in terms of quality. There’s supposed to a dress code for dining, but I guess if you feel the need to dine with a baseball cap, shorts and drink beer from a can then so be it.
Speaking of Royal Service, we did enquire about an upgrade on arrival but the Reception wanted to charge us approximately £1500 for this. Now if we were honey mooning, we would have got the upgrade FOC, as did a few couples we met!! Not worth the £1500 in my opinion as the Royal Service area appeared to lack any real atmosphere compared to the rest of the resort
The main pool area, swim up bar are all cleaned regularly and looked fabulous and there’s activities day and night to suit all sorts.
The staff were all incredible!! We didn’t have one negative experience the whole two weeks. Even the Gardening staff will stop and say Hola!! Cross their palms with Pesos and you may even get your own Coconut with a straw in it.
The friendliest staff we found were in the Rock House, (the two ladies who always appeared to be on duty) Also the Cigar bar and the Buffet staff . Always taking time to speak with you and get to know you. We found that if you tip when you feel the urge ( only 2-3 pesos) it really helps and the staff are genuinely thankful.
In particular I want to thank Barby , Rigo and our fantastic Thomas Cook Rep Anna Margerita for all their efforts .
Finally, in terms of Do’s and Don’ts ( just our opinions):
Do tip regularly, Cubans are friendly and genuinely appreciative. Do take antihistamines and a decent mozzie repellent ( the mozzies are killers), Do visit Havana, Do try the Mojitos an the Pina Coladas ( Rock House make the best ones). Do try and get on the Jeep Safari, it’s by far the best excursion we did.
Don’t underestimate the strength of the sun, Don’t have Seafood in Havana ( our Cuban Holiday Reps suggestion) Don’t give money to beggars in Havana ( I nearly started a riot doing this).
- Official Description (provided by the hotel):
- Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more less
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- Also Known As:
- Paradisus Varadero Hotel Varadero
- Paradisus Varadero Resort And Spa
- Varadero Paradisus
- Paradisus Varadero Cuba