Very good location, had a great week service is excellent and the staff are a credit to the hotel.
It is very clean, the grounds are immaculate with beautiful plants, shrubs and trees, the pool is enourmous and well cared for.Food can be random, reasonable quality but the chefs are certainly not to be noted for using their imagination! i.e. mexican retaurant 4 types of fahitas and that was it!! The buffet restaurant ran out of butter twice during the week!! All the staff are friendly and give excellent service ,they do appreciate a small tip.
If you are travelling with Virgin Louis the Virgin Rep is excellent and the custoomer servce representative from the Hotel Hector is excellent .TOP TIP, see Hector for your retaurant bookings, he has a pre booked great selection just for Virgin customers!!
Hotel is very clean , however, it seems like most Cuban Hotels the rooms are tired, we had to have the engineer out to fix the patio door, the air con and a smelly drain !!
Really enjoyed my week, visit Havana it is a must!! In hindsight i would have preferred a couple of days there as there is alot to see.
Would i return to Cuba , No i don`t think so.More
- Free Parking
- Breakfast included