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“Great beach, friendly staff, could use a bit of a makeover.” 5 of 5 bubbles
Review of IBEROSTAR Tainos

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IBEROSTAR Tainos
Ranked #15 of 63 Hotels in Varadero
Edmonton
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great beach, friendly staff, could use a bit of a makeover.”
5 of 5 bubbles Reviewed April 14, 2010

Only one major issue with this place. I wish the reception area was a little more open to the outdoors because it was a big tobacco smoking factory to me. I did not want any part of hanging out there at night.

The hotel is very quaint. I have stayed at nicer hotels, but this one is the perfect size. A 2 or 3 minute walk from the main building to the beach that takes you by the pool, along a boardwalk and past the majority of guests. You basically see it all in a very short time. This is a good thing.

The beach is exceptional. Large, spacious, not overcrowded and if you get there early in the morning, you'll be the first one to pick up that fantastic seashell.

The beach bar is located centrally with the beach volleyball court beside it. You can grab a kayak or sailboat with ease and enter the very inviting waters. The beach is great for strolling along both if you hang a left to walk towards a rock wall and to the right towards the lighthouse.

I would not recommend this hotel for Scuba divers, go to Sandals, because that is where you are going to dive out of anyways. It was about a 10-15 minute walk for me down the beach.

The best place to eat is the Japanese restaurant. Without a doubt. They have fun showing off their skills and cook up a good meal. Fairly rudimentary meal, but the entertainment is very enjoyable to watch. Just watch out you don't get your eyebrows burnt off when they do a fantastic fire trick :)

The main restaurant has good food and friendly wait staff. The freshly blended juices for breakfast are great (Watermelon, yum). Lots to choose from.

There is a small snack area out by the pool and this should satisfy your mid day cravings.

The fitness centre offers a basic set of free weights, treadmills, and a large weight machine.

As my title indicates, the hotel could use a bit of a makeover, but really, this isn't important, it's the whole experience that matters and the people at the resort make is a good one.

  • Stayed February 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mycocaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tainosCuba, Dejan Grubanov/General Manager/Iberostar Tainos at IBEROSTAR Tainos, responded to this review, April 15, 2010
Dear Friends,

First of all let me tell you that your review is wonderful and very nice recognizing the hardwork of my staff. And I do have a wonderful staff. Thank you very very much, I will pass your review onto my managers.

Thank you one more time and in the case that you decide to come back ,please do not hesitate ,a one single moment ,to contact me.

Wish you and your family all the best.

Dejan Grubanov
General Manager
Iberostar Tainos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,881 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (687)
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  • Czech first
  • Danish first
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  • English first
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  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
High Wycombe
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed April 13, 2010

This place is probably the best value for money we have experienced for a holiday of this kind. A downmarket Sandals but a heck of a lot cheaper and just as enjoyable when you check what's left in the bank after you have paid. Food is no frills but good and plentiful. Surprisingly varied too, given that this is Cuba. With every aspect we feared the worst and were more than pleasantly surprised. Safe, friendly, great beach, good entertainment and they try hard to please and provide a good service. For what it is we couldn't fault it. Worst part of the holiday was travelling with Thos Cook. Awful.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dazzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 11, 2010

Hotel is very nice, a staff is very kind, animation team try to do their best to satisfy all: children and older tourists. Food is good; not luxury, but you can find diversity to suit everyone’s taste.
Beach is fantastic! I agree with all other reviews: the beach is one of the best I’ve seen.
Shows are different every night at the theatre, and guys are working really hard. A live music and singers perform there almost every night and they are brilliant!

And of course, visit other cities, Havana is must see!
We have rented a car for 24 hours (7 people), we paid 200,- CUC petrol inclusive. It is save to drive in Cuba, and people are helpful on the streets when you are asking a direction (minimum Spanish language knowledge would help a lot).

I would recommend to everyone Cuba, Varadero and Iberostar Tainos holidays!

  • Stayed March 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Berezaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tainosCuba, Dejan Grubanov/General Manager/Iberostar Tainos at IBEROSTAR Tainos, responded to this review, April 12, 2010
Dear Friends,

Thank you very much for your nice review.
I will make sure to pass your comments onto my staff. Iberostar always seek the best for our guests.

I hope ti see you again here , or in some other Iberostar hotels.

Kind Regards

Dejan Grubanov
General Manager
Iberostar Tainos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 11, 2010

We have just returned from this hotel and cannot wait to to go back. I am surprised to read some of the less positive reviews. I thinks it about balance. Every holiday will have it's bad points and it is easy to focus on these and forget the good. Varadero has a long strip of hotels, some may be better than this one but if you look in the brochures, you will also notice that they may cost you an extra £600 to £1000 each !
I have been on many all inclusives and on balance can say this was the best ever.
FOOD - very good. Good quality and plenty of choice. now and again there was a dish that could have been hotter but the majority were. Yes, some of the beef was cooked very rare, we just didn't have any, it wasn't as though there was nothing else to eat. The salads and desserts were delicious and the seafood and fish brilliant.
STAFF - can't praise them enough, wish I could employ them !
EVENING ENTERTAINMENT - best shows we have seen on holiday
BEACH - Great, loads of sun loungers
POOL - Again loads of sun loungers, it was great not having to get up at the crack of dawn to get one. We sometimes went out in the morning and on returning at midday, had about 40 to choose from.
DRINKS - excellent service, we tried to go to the bar ourselves and they really don't like it. They insist you sit down and wait on you. They do like tips but you can tell that they are not doing it for the tip but because it's their job and they enjoy it. The cocktails are great and if you ask for the international brands, you can have them.
I can only think of one bad point, the diet I now have to go on due to the amount of food I have eaten !!
TIP - when getting the red tour bus, catch it on the other side of the road as it will be emptier. It goes to the end of the road and turns round again, and it gives you an opportunitiy to see that end of varadaro.
WELL DONE TAINOS, we will be back !!

  • Stayed March 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AandRsheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conquerall Bank, Nova Scotia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 10, 2010

From Conquerall Bank, Nova Scotia, Canada

When you book a trip to get away from it all, you may not be too sure about what you will actually get when you get there.

Let me tell you – Iberostar Tainos exceeded all of my expectations.

The staff is awesome – I am not going to mention any names because with my memory I will forget someone and that is the last thing I would want to do. Who would ever expect that someone would make a point of remembering you the day after you arrive, know what you like to drink, know your name and greet you with a smile, accommodate your every need – well let me tell you, everyone on the staff of Tainos.

The size, the location, the beach, the food, etc. it was all so inviting and so much fun to enjoy for two weeks.

I took four trips off the resort and thoroughly enjoyed the learning experience and everyone I met – lots of memories and lots of pictures.

I met people from all over the place and hope to continue those relationships for years to come.

Food – so much to choose from – lots of fruits and vegetables, lots of fish, lots of meat, and lots of wonderful bread.

Entertainment – I cannot say enough about having wonderful entertainment day and night, on the beach and in the theatre, great talent and wonderful smiles and greetings for everyone.

Staff – I said it before and I say it again – they are awesome!

Thank you, thank you, thank you – pina coladas (one with rum, one without), cappuccinos (one with rum, one without) and espresso with rum.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank massiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 8, 2010

Stayed here for five days in March, 2010. Food was excellent (and we like good food). Fresh fish grilled every day. Excellent red wine. If you are going to Varadero make sure you go on the Jeep Safari...was the best day of the trip ! You can book it at the hotel. Cost is $75 for adults and $30 for kids. You drive a standard Suzuki jeep to a spot on ocean for snorkilling to a reef...go to underground cave...go down a river...have lunch...was awesome!! Secondly, if staying at Tainos be sure to ask for a room in one of the bungalows rather than in the main building. Much nicer. But if you are placed in the main building, ask for a room that faces the pool rather than one facing the road. By the way, none of the hotels in Cuba seem to have boogie boards. So bring your own...well worth it.

  • Stayed March 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Winnipeg2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tainosCuba, Dejan Grubanov/General Manager/Iberostar Tainos at IBEROSTAR Tainos, responded to this review, April 10, 2010
Dear Friends,

Thank you very much for your wonderful review, about the hotel and Cuba en general, in the name of my staff and my personal name wish you and your family all the best.

Kind Regards

Dejan Grubanov
General Manager
Iberostar Tainos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 6, 2010

This is our fourth time at this resort and everything is generally great as usual.
The people who work here are what makes this resort what it is. Thanks to Elvis, Fernando, Janice, Jenny and our favourite bartender George. The beach in this area is the top notch....as well as the entertainment. The staff in the kitchen are good and work very hard to please everybody preparing tasty dishes,
We're going back for a fifth time with no hesitations,

  • Stayed March 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank lucf1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tainosCuba, Dejan Grubanov/General Manager/Iberostar Tainos at IBEROSTAR Tainos, responded to this review, April 7, 2010
Dear Friends,

Thank you very much for your review about Iberostar Tainos, I will pass your comments onto my staff, I know that it will have wonderful impact.

When you decide to come back please do note hesitate to contact me, that we cam make your stay even more plasurable.

Wish you and your family all the best.

Dejan Grubanov
General Manager
Iberostar Tainos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Tainos

Property: IBEROSTAR Tainos
Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
Price Range (Based on Average Rates): $$
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Official Description (provided by the hotel):
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 
Reservation Options:
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Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero

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