Overall this trip was absolutely amazing. From the minute we stepped foot into this hotel to the minute we stepped out, we had a fantastic time. My boyfriend and I travelled there May 23 to May 30th of this year.
I will break down this review to make it easier to sum up.
AMAZING! 5 star for sure! All of the women were absolutely wonderful and accomadating. They gave us a fantastic bungalow near the beach (Room 3914) and helped us quickly anytime we needed it. If you have any problems or complaints please ask them or Dejan (the hotel manager) who is always around and VERY VERY helpful and sweet.
4 star. Clean clean clean!! But a little out-dated because the hotel is older. We were in a bungalow and we LOVED it, we had a very nice room. However we met another couple who did not like the bungalows and switched to a room on the 3rd floor of the hotel which is apparently much nicer because it is the only floor that has been renovated. But we loved the bungalows and chose them because most of the reviews said they were better.
5 star. The buffet is amazing, tons to choose from and always fresh. Our favorite restaurant was the Japonese, Sakura Restaurant. We had to make reservations but it was well worth it and we ate there twice during the week (if we stayed longer we wouldve went again!). The food overall at the hotel was fantastic and we enjoyed it.
4 star. Most of the areas around the hotel had great service but there were times in the buffet restaurant when we had to ask the servers for water or for drinks because no one was coming to our table at all. We tipped everytime so there was really no reason to ignore us. But again, this was not all the time. It depended on where you sat, who was working that day, etc. The service at the Japonese restaurant was the best all the time. Also, the service at the pool bar was good, but the beach bar was not. There is only one bar tender working at a time and it takes a while to get your drinks. We also found that the bartenders at the lobby bar spent more time talking to each other than serving us. However overall, good service, definitely a 4 star.
5 star. Nothing really to say, LOVED THEM!
4 star at THIS hotel. There is more of an older crowd so the 'disco' in the hotel is always empty. It is only open until 1 and to be honest me and my boyfriend found it empty every single night after the shows. However, around 8:30 everynight the animacion team dances with you in the 'plaza' outside the disco which is FUN! Other than that, we went off the resort to a few clubs... The ones we really enjoyed were only a $10 cab ride away. Calle 62 (Street 62) was our favorite and we went 3 times! It is free entry, live band and amazing drinks (about $2-$3 each). We also like La Rumba ($10 entry, drinks not included). We did not like the Cave (La Cuerva) because it played all American/Canadian music and no Cuban music. But if you prefer the 'gino beats' and 'house music' then you will like it.
4 star. The week we went, apparently it had been raining 2 weeks straight before we arrived. I guess the storm washed up sea shells because the first 4 feet going into the water was COVERED with sharp shells making it almost impossible to get into the water without cutting your feet. But the sand was nice and there were lots of huts (if you got up early enough). And once you passed the sea shells the water was gorgeous as usual in Cuba.
4 star. The pool was always clean, warm water, clean area around the pool. The only downside is it needed more huts (unless you get up early) and more servers. There was only one man serving the ENTIRE pool so it took a while to get drinks unless you just go over to the bar yourself.
ABSOLUTELY AMAZING!!!! They truly made a big impact on our trip! Always knew our names, made us feel welcome and had LOTS to do around the pool and beach for kids and adult games. Shout outs to Rodolpho, Jiselle (nero haha!), Fernando and of course Elvis..we miss you!!
The only REAL bad stuff:
The washrooms near the beach were absolutely horrible and dirty. I used it once and NEVER stepped foot in it again. There is only one toilet for each sex and both are very dirty. Also the washrooms near the pool need to be cleaned more often and brightened up...very dark and smelly.
The only other bad thing was that on our last day we didnt have to leave the resort until 7pm so we got moved to a 'complimentary room' in the hotel which wasnt a very nice room but we didnt mind because we were only using it for a few hours. The only thing that bothered us is the fact that we were NOT allowed towels. We were told to use our beach towels if we wanted to shower because 'towels are not given to complimentary rooms'.
Other than these very small complaints, we had an absolutely amazing week at this hotel. I would definitely go back and I would recommend it to families, couples, groups of friends etc.
We love you everyone at the hotel and we will return!
- Liana and William
- Official Description (provided by the hotel):
- Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more less
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- Also Known As:
- Iberostar Tainos Hotel Varadero
- Iberostar Hotel Tainos
- Iberostar Hotel Varadero
- Iberostar Tainos Cuba
- Iberostar Tainos Varadero