The only positive thing i can say about this resort is the location and beach access. The staff were not friendly nor helpful. We checked in and enquired about the safe in our room and found out that we had to PAY $16 USD to use it!!! we arrived in the evening and there was no one to help us find our way to our room. We ended up going down several windy paths (in pitch dark) and got lost for about 15 minutes until we found our building. The food was atrocious. Whatever we had for breakfast we also had for lunch and dinner (just a different variation, so guaranteed the food was recycled). I stayed away from any and all meat and i still got sick on our second last day.
The room: was run down, beat up, and dirty. the shower didn't work properly and we didn't have a toilet seat.. Then again, the bathrooms in the lobby didn't even have toilet seats so why would i be surprised? I know it's Cuba and you can't go in with any great expectations as you would with Mexico or another popular vacation spot ... But the least i would expect is a functioning shower, toilet seat, edible food, and a safe we don't have to pay for... Pretty disappointingMore