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“Classic but difficult”
Review of Hotel e Gran Hotel

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Hotel e Gran Hotel
Ranked #6 of 11 Hotels in Camaguey
Chicago
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Classic but difficult”
Reviewed February 16, 2013

The hotel is hard to get to. If you're traveling by bus, your driver will need to know the labyrinthine streets well in order to get you near the back door (the closest access); I have no idea what you'd do if you had a car. Taxi or pedicab are the best bet. The hotel has a big-city feel despite the pedestrian mall in front, and the two nights we were there, the city was extremely noisy: the first night, loud outdoor music was still going on when we got up at 5:30 a.m. Fortunately, the air-conditioning units are also very noisy, which almost drowns out the racket. If you have any tendency to claustrophobia, the stainless-steel-lined elevators will give you the creeps. (I'm usually fine with elevators, but I took the stairs.) Our bathroom had a broken doorknob, and one of us got locked in until we figured out how to jury-rig it. The shower was nice, though the amenities were minimal (just soap). The restaurant had a decent buffet, and you can eat on the roof, though there's no service up there. Drinks were about 50% more expensive here than elsewhere other than Havana.

Room Tip: Rooms on the courtyard might be quieter than those on the street -- but sometimes there is noisy mus...
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  • Stayed February 2013, traveled with friends
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Helpful?
Thank DugansDaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Moscow
Level Contributor
121 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed January 30, 2013

We stayed at this hotel for 1 night during our country tour. Initially our tour program said Hotel Camaguey and we were really concerned since it was rated last here on TA. So when we ended up at Gran hotel it was a huge relief.

The hotel is located in the center of the city on a pedestrian only street, so you will need a little walk from your car or bus.

It has a nice vintage colonial design. The rooms are relatively small, but for 1-2 nights its completely okay. We stayed on the second floor and our room had a nice little balcony overlooking the street in front of the hotel. It was a little noisy at night, maybe because we stayed there over the weekend. So if you want more silence, ask for a room with other view.

The a/c was very noisy, so we switched it off for the night.

One big surprise - the windows do not have any glass in it, its just wooden blinds that could be shut completely or opened to let some sun in. Think it was the first time we've stayed in a hotel with no proper windows. But it was not such a big problem, just something I would like to point out.

There was a window in the bathroom too - same thing as in the room. The shower was great though. Best of all Cuban hotels we've stayed in.

One thing we surely didn't enjoy at all is the broken elevator. Thank God they've put us on the 2nd floor, otherwise it would have been an adventure to get the bags down on check-out.

It seemed that the hotel was empty when we stayed there, nevertheless the service was great, they've even opened the retaurant for dinner just for the 4 of us. The food was so-so, but the restaurant has a great view onto the city, be sure not to miss it.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Stina1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, MN
Level Contributor
152 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed January 29, 2013

We stayed in this 1939 vintage hotel for two nights and were pleased with its pedestrian mall location and its ambiance. Room 202 had functioning air conditioning and was very clean. Its small balcony on the front of the hotel was a nice feature, though it could be a bit noisy in the late afternoon. The high ceilings and crown molding with original doors are charming, as are other features of the hotel, including the roof garden. Other folks in our university sponsored latin jazz/ art tour were not so pleased with their rooms, so that may account for the variety of reviews on this site.With 12 foot ceilings, the room size was just fine for the two of us.

The breakfast buffet was very decent and the service and a simple tomato and cheese sandwich at the small coffee shop in the hotel was very nice. We found the wait staff, the housekeeping, and the front desk staff to be more than kind - the goodness of traveling well beyond Havana. For those who traveled to Europe in the 70's or South America in the early 90's this hotel is remindful of a typical businessman's' hostelerie of that era. Who knows - Fidel might have stayed here back in the day!

Room Tip: Room 202 was good - at least one larger room was in the middle of the front on the second floor.
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  • Stayed January 2013, traveled as a couple
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1 Thank joelmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 24, 2013

The hotel had charater to burn and the location was nice, but a broken elevator and poor service were big minuses. The room was a bit small and odd, but it had a certain charm. The indoor courtyard and the roof top bar were the best features of the hotel. The food in the restaurant was pretty good, and the buffet offered a lot of variety, but nothing special.

  • Stayed March 2012, traveled with friends
    • Value
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Helpful?
Thank BadgerMarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed October 17, 2012

July 2012
Our trip did not originally include a 24 hr layover in Camaguey! After a week at an all inclusive on Playa Santa Lucia, we were waiting and waiting at the airport in Camaguey to go home - however there were mechanical problems with the plane, and to make a long story short, all of the passengers were bused to a number of different locations to spend what was left of the night and the next day. My friends, husband and myself really lucked out! We ended up at the Grand (Gran) Hotel in the centre of Camaguey city! It was fantastic - the hotel is lovely, Spanish architecture - high, high ceilings and it is built around a fabulous centre courtyard!! The restaurant (good food!) was on the 5th floor and there was a rooftop bar/garden with a great view of the city! Our rooms were small but lovely - AC worked really well, and bathrooms were perfect! The street the hotel is located on is open only to pedestrians, and it is beautifully tiled! Lots of different kinds of shops and bars, not to mention at least 5 really lovely old churches within a block or two of the hotel! All in all it was a great adventure - beautiful city (I knew nothing of Camaguey prior), really, really lovely people - it was a perfect end to our holiday! Would I visit Camaguey again? Absolutely!

Room Tip: From what I could tell, all of the rooms were great!
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  • Stayed July 2012, traveled with friends
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Helpful?
4 Thank Geographer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suffolk
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

This hotel is the worst we have stayed in a long time. The staff are so unfriendly it is not even funny, the room was small with leaking air conditioning which ran into our room, the bathroom was dirty and the beds grubby. The pool is something else whoever took the photo of it on this site must be joking. It was full of noisy, dirty people with all their own food and music.
I have never come across such awful staff in all my life and thankfully we were there only one night but even that was too long. The breaksfast was not very good. Would not recommend it.

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
2 Thank KarenMSuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Camaguey hotels

USA, MA
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 5, 2012

Stayed for 2 nights. When I walked into the room I was a bit concerned. Looked dated but it proved to be clean, the ac worked and hot water worked. Cable was basic and amenities too but I was a little off the tourist path. I'd go again if only to visit Camaguey.

  • Stayed July 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank IntTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel e Gran Hotel

Property: Hotel e Gran Hotel
Address: Maceo No. 64 e/ General Gomez e Ignacio | Agramonte, Camaguey, Cuba (Formerly Islazul Gran Hotel)
Location: Caribbean > Cuba > Camaguey Province > Camaguey
Amenities:
Bar / Lounge Beverage Selection Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 11 Hotels in Camaguey
Price Range (Based on Average Rates): $$
Number of rooms: 72
Reservation Options:
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Also Known As:
Islazul Gran Camaguey
Hotel e Gran Hotel Cuba/Camaguey

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