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“Perfect!”
Review of Hotel Terral

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Hotel Terral
Ranked #11 of 80 Hotels in Havana
Reviewed April 23, 2013

What a gorgeous little hotel. We had a very warm welcome at this new boutique hotel.

The staff were very friendly and helpful. Vladimir at the front desk was exceptional and organised various bookings and events for us.

The location is on the Malecon so a short walk to the old city .Every room over looks the ocean and are clean and spacious.

Try to stay on the 4th floor if you can (there are only 2 top rooms on that floor with a large balcony). Avoid level 1 or 2 due to noise, but I guess you are not going to Cuba to stay in your Hotel all day ;-)

  • Stayed: April 2013, traveled with friends
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2  Thank ckarba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 - 216 of 479 reviews

Reviewed April 21, 2013

This hotel is realy outstanding - design, friendliness of the staff, location - all is first rate and I can only recommend you stay there while visiting Havana. very special thanks to Yuni Castillo (front desk manager) who helped me with my reservations in a polite and effective way I thought impossible in Cuba. I will definitely be back.

  • Stayed: March 2013, traveled solo
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1  Thank ElCubanito1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

We rocked up here mega excited for the last 2 nights of a 3 week self-made tour of Cuba. We'd booked and paid for the hotel 4 months prior to arrival online and had the confirmation plus debit of the full price from our bank accounts.

When we arrived off the bus from Vinales at 11am we were told we couldn't stay due to a problem with a room key card. We didn't believe this.

Other guests were complaining of the noise from the Malecon as we were in reception and clearly there is a big problem with this.

The hotel looks pretty nice if somewhat sterile - and frankly the location aside from a decent view of the city and Malecon is pretty average.

As it turns out we were transferred to a stunning 5 star in Plaza San Francisco and so can't really complain!

Stayed: April 2013, traveled as a couple
Thank Titch79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

The Hotel Terral is a great choice in Havana. Situated directly on the Malceon and halfway between the attractions of the old town and the newer Vedado district, it really is perfectly located. Sea views from every room also help to make the hotel very special. Service from all staff was excellent. The breakfast had a superb range of choice. Dinner was also very good by Cuban standards. Rooms are massive, very large and modern, clean with large balconies overlooking the sea. The whole place has been renovated to a high standard. Good mini bar and range of channels on TV. It is true that you can hear the road outside (the road being the malceon - one of the quintessentially Cuban sites in the country) but this was not an issue for us. It just gave us the wake up call to get up, out and explore this incredible city. Cuban hotels are not all like the Terral. This is modern and cool, and is rightly the best hotel to stay in Havana. Thoroughly recommended.
Tip - change money at the airport or, if you can be bothered, find a bank in centro Havana - the hotel rate here is a little lower than elsewhere.

  • Stayed: April 2013, traveled as a couple
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3  Thank Chrisb81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

The hotel is nice. It has spacious rooms and a very good breakfast (Terral Breakfast). The location is good with easy acces to central Havana and the old city. The bar and restaurant area is very modern - and hasn't got so much charm. The hotel is quite expensive compared to the offerings.

  • Stayed: March 2013, traveled with family
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Thank Morten1475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2013

We didn't get our first choice of hotels in Havana but now with more experience of Cuba this turned out to be a good thing. Hotel Terral has contemporary decor with nautical touches, is very clean with large rooms great views of the Malecon and the sea. At first we thought it was quite far from Havana old town. But it's a really short hop in a taxi and probably a 25min walk along the Malecon which is nice if it's not too hot. And again, it was nice to get away from the hustle and bustle of the Old Town. That said, the biggest downside was the noise from the traffic outside - very loud! - although we were so tired that we managed to sleep quite well. Shower pressure was also a bit inconistent. Some interesting options for breakfast but generally what did have was very good except cereal only consisted of cornflakes. The reception staff were particularly helpful and friendly, especially Emilio.

  • Stayed: March 2013, traveled as a couple
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Thank Sasha045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

Es un hotel moderno en el Malecón, con las calles oscuras de Centrohabana a sus espaldas y la luz del Malecón al frente. Excelentes desayuno y restaurante, personal acogedor y eficaz, limpieza y siempre un buen sitio al que volver tras andar por la ciudad. Sólo un problema: el ruido del tráfico en el Malecón, especialmente grave en la primera planta. Las ventanas no cierran bien (ver el comentario del otro viajero al que le entraba agua en el cuarto) y no insonorizan. Podrían arreglarlo, sería un detalle final para un pequeño gran hotel.

A modern hotel by the Malecón, with the dark streets of Centrohabana at its back and the light of the Malecón at its front. Excelent breakfast and restaurant, welcoming and efficient staff, cleanliness and always a good place to come back after the long strolls through the city. There is just one problem: the noise of traffic on the Malecón, especially bad in the first floor rooms. Windows do not close well (see the comments of other travellers about water entering the room) and are not soundproof. If they could fix that, it would be the final touch for a little grand hotel.

Room Tip: Pedir mejor habitación del tercer piso. Llevar tapones para los oídos. Ask for a third floor room...
See more room tips
  • Stayed: March 2013, traveled as a couple
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Thank Antöniö L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Terral

Address: Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 80 Hotels in Havana
Price Range: $186 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terral 4*
Number of rooms: 14
Official Description (provided by the hotel):
Terral Hotel is the first hotel of the Habaguanex s.A. Company located in Malecon Habanero. It is described as an urban hotel, modern and avant-garde design. The decoration of the building was conducted by a group of Cuban artisans, using black wood as primary and predominant element. Environments have been recreated with motifs of nature and movement; boxes of lights with images of mangroves, rivers funds, fish lamps and more, make the lobby space undoubtedly unique. ... more   less 
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