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Hotel Mercure Sevilla Havane
Ranked #13 of 78 Hotels in Havana
Bristol, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed March 22, 2013

Central location, within easy walking distance of the old city. Room was spacious (fifth floor), room kept clean, bathroom OK, no problems with hot water. Breakfast reasonable, though could be busy, sometimes had to queue. Restuarnatt on 9th floor has great views but is very poor value for the prices.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hotwellian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,183 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
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English first
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 21, 2013

If you do you'll have to keep your clothes in your suitcase because the chest of drawers and wardrobe are horribly grubby. In the bathroom don't look up at the ceiling. There is a large patch of something black and disgusting.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Lynefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Kirkkonummi, Finland
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

If you like old style, you don't need five star, you don't need luxury and you like natural people You like that hotel. Breakfast was good, a much of everything different food. Clean towels was sometimes end but room was clean every day.

Room Tip: It does't matter, i think.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TuomoR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liphook
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

Stayed in hotel as part of Travelsphere tour at beginning and end of tour. Old but oh so nice,we were on the 8th floor both times huge rooms and super views. Every thing works. O K so hot water wasn't allways available (its Cuba). AS has been said before its so central and you can walk out the door and see Havana. Breakfast was a bit of a lottery but the food was allways good and plenty of options. I dont rate brussel sprouts , broccoli or jelly for breakfast but each to his own. It was a bit of a bun fight for plates cups and spoons occasionaly but they came along in the fullness of time. The staff were pleasant and helpfull. money changing was no problem although the rate was not brilliant.Swimming pool and sun terrace great. All in all a hotel I would recommend and go back to.

Room Tip: Eight floor room 822 or 806 super rooms 806 is corner room
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dennis20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

The hotel is situated in the old city and is within comfortable walking distance of all the main historical areas...in fact an excellent base. The hotel has a sort of faded charm. The rooms are large and quite comfortable The shower did work but the water was often luke warm. The hotel was very busy and so breakfast times were chaotic. Most tourists needed to leave the hotel by 9.00. This resulted in long queues outside the dining room which could take at least 20 mins and then a scrum to actually reach the food. Queues for each area overlapped and crockery ran out , so not really a peaceful time. If possible try to arrive later and then it is quieter. We did purchase one evening buffet meal which was really poor so the next evening we decided to eat in the main area...although there was a menu, including pizzas and Meal of the Day, we were offered only sandwiches.However there atr plenty of restaurants in main Havana.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hitchin
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed March 15, 2013

This hotel is historical, architecturally grand, and interesting. Our room was huge, with high ceilings and old pictures, but not very clean - had to wash our feet after walking on the marble floor! The food was good and the staff are friendly, but we couldn't get any hot water from the shower - "it will come on in a couple of hours" we were told at reception! However, it is in a very convenient location to see old Havana

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
1 Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox, Canada
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

sure, its old..... that's great! Its central, and our room was large, we called our beds "Russian cots"..ha...but its architecture was so wonderful. we went upstairs to the opera on Friday night....fantastic! breakfast buffet was plentiful..good coffee....so glad that i have had the chance to stay there and tour Havana.

Room Tip: some rooms are very small, others large..i think a good tip goes along way
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juanita499153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mercure Sevilla Havane

Property: Hotel Mercure Sevilla Havane
Address: Trocadero 55 e Prado y Zulueta Habana, Havana 19260, Cuba (Formerly Sofitel Sevilla La Habana)
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#13 Luxury Hotel in Havana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Sevilla Havane 4*
Number of rooms: 178
Official Description (provided by the hotel):
In the heart of world heritage listed historic Havana, the hotel stands out thanks to its Moorish architecture, its unique and spectacular view over the city as well as by the prestigious personalities that have stayed in the hotel since 1908. 178 rooms,2 restaurants, 3 bars, a meeting room for up to 50 people and a swimming pool. 24hr dining available. N.B. in Cuba the EUR to CUC (cuban pesos) exchange rate is subject to a fluctuating gouvernment tax. American credit cards are not accepted. ... more   less 
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Also Known As:
Mercure Sevilla Havane
Mercure Hotel Havana
Mercure Havana
Havana Hotel Sevilla
Hotel Sevilla Havana

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