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“Three nights was enough” 3 of 5 bubbles
Review of Hotel Florida

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Hotel Florida
Ranked #21 of 78 Hotels in Havana
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Three nights was enough”
3 of 5 bubbles Reviewed December 23, 2013 via mobile

Very nice presentation, however the rooms are basic and were unclean when we arrived. Paint was falling off the ceiling. However, the beds were comfortable and the air conditioning was refreshing. The restaurant was average and more expensive (as expected) than the average restaurant in Havana. No free water provided with the rooms, although it is available from the mini bar. All areas are smoking and the surrounds we're quite noisy, not making for the best nights sleep. However, it is within walking distance of much of Havana which made it easy to get around. We stayed there for three nights and that was enough.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank StreeterA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
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Galway
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

We ended up in this hotel by accident as there were problems in the hotel we booked before we arrived. As my strap line said, it was a great location based in the old town. We were right in the heart of the old town surrounded by bars and restaurants. The room was spacious and comfortable. There is a slight smell of damp but we found this was commom place in cuba as a result of the humanity. Breakfast was ok and there was plenty of choice. There are road works outside but didn't find the noise an issue. Was a lovely building with plenty of character and the lovely spanish feel about it. Found the staff ok, did enough but did not go out of their way. Would recommend due to the location and decor. Great salsa club which was great for people watching

Stayed September 2013, traveled as a couple
Helpful?
3 Thank Valerie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

Lovely, well-restored, historic hotel. In the centre of the old city and all the main sights are only a few minutes walk. Big suite on the 1st floor facing the front and side of the hotel of the hotel. The furnishings and decoration suited the building.
Didn't really notice noise from downstairs, though there's building work all over old Havana and the noise from outside was intrusive during the day (we weren't in the room much during the day anyway and it was quieter at night and the morning).
Breakfast was good quality, with plenty of choice. Reception staff were friendly and took time to make recommendations for local sights and nightlife.

Room Tip: Upgrade to a suite, if available.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 67varieties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Level Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

We decided to stay at this iconic hotel in the very center of Old Havana because of the splendid,romantic and enchanting entrance and also because there is salsa dancing every night downstairs in the enclosed patio.We were given room 26 and it was as expected grand and reminiscent of the bygone colonial days,pity this place is run down and dark,the shower has a very large rose but with only 3 or 4 drips,with rusty taps and faulty faucets.Fortunately for the management all is forgiven when you open the door of your room into the magnificent patio but your amazement stops the moment you reach the reception where they totally ignore you and continue to chat on the phone with their friends and the breakfast is really sad,there was nobody to greet you or show you where things were,nobody behind the buffet counter and flies crawling over unattended food (I really don't know where the flies came from as the restaurant keeps the doors closed and it has air conditioning) Obviously this is a state run hotel but fortunately things are slowly getting better in Cuba with private owned business making an effort to provide better service.
All in all it was nevertheless a good experience,the decor and atmosphere make up for the staff shortcomings and the dancing was fantastic!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank salsaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed August 22, 2013 via mobile

Our first room was a nightmare. Directly over the disco/bar and no windows. Complaining to reception first got us moved to a too small room for our party of three. More complaining and a scene in the reception area miraculously got a suite at the front of the hotel with balcony which was much better. Breakfasts were ok - mango every morning and croissant. Overall not worth taking a risk on which room you get.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank PaulRobbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Havana hotels

Melbourne
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 11, 2013 via mobile

We spent our last night in this hotel as we wanted to try those colonial style buildings and found it good, the bed was comfortable and the rooms were clean, staff was ok, but the main benefit is its location right on the lively calle Obispo. We found it still quite expensive for the type of comfort you get but it's definitely worth spending one night there to feel like you're living in a different era. Photos are very identical to reality. Would still recommend it.

Stayed June 2013, traveled as a couple
Helpful?
3 Thank cloclo20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed June 29, 2013

We carefully avoided room 101 but got room 111 which was just as noisy- the thud from the "piano" bar..aka disco with nobody inside, was dreadful every night and I had to go down and complain at 1am one night. The staff just looked at me ruefully and said " we get a lot of complaints about the bar", and did nothing. There are many other beautiful hotels and my choice would be the Raquel which we investigated and had beautiful art Nouveau fittings and delightful friendly staff, and a rooftop terrace bar over looking the city- perfect for an afternoon cocktail. I am pretty tolerant and had read the reviews of hotel florida and thought- cant be that bad- it is. Also we had no toilet paper for 2 days and a cockroach crawled out of the sink. Please avoid.

Room Tip: no where any where near the piano bar
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank GillianMacleod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Florida

Property: Hotel Florida
Address: Calle Obispo esq. a Cuba. Ciudad de La Habana, Havana 10100, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#18 Luxury Hotel in Havana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Florida 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Florida Hotel Havana
Hotel Florida Havana

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