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“Centre of Havana”

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Iberostar Parque Central
Ranked #1 of 79 Hotels in Havana
Certificate of Excellence
Lowestoft, Suffolk UK
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Centre of Havana”
Reviewed April 23, 2014

Stayed here August '12 for 3 nights as booked a twin centre holiday. Hotel was lovely with an old and a new wing and pool on the roof. Really pleased I visited but hated the poverty in Havana, although locals were very welcoming. Walked around for a day, went for a trip in an American car, visited the tobacco shop. I personally enjoyed the resort in Varadero more.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Days1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 24, 2014
Dear guest,

We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central,

We hope to welcome you back soon.

Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,759 reviews from our community

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Maidenhead, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 23, 2014

We stayed here as a family with connecting rooms for 3 nights as part of a two centre stay in Cuba. The hotel is half colonial & half modern. We stayed in the colonial part, which had lovely big rooms. Our room also had a small balcony facing the street. The rooms were clean & well maintained. The roof top pool was great, but not a lot of sun loungers, so if you have been out exploring all day & then want to sit & relax, don't expect to find any free loungers! Loved the colonial feel to the bar in the evening, where you can sip mojitos & smoke cigars. Great location & great hotel. Would definitely recommend.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 24, 2014
Dear clients,

On a behalf of the staff and management at IBEROSTAR Parque Central we would like to thank you for your nice review. It is our highest reward to hear that our guests enjoyed their vacation with us! Thank you for sharing your opinion with us. Should you choose our hotel, or some other IBEROSTAR Hotels, for your next vacation, please do not hesitate to contact us.

Kind Regards,
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2014

A group of us went to Cuba for my partner's 50th Birthday and it was the best time ever. This hotel is definitely 5 star with the nice added touch of slippers and robes. The ambience of the old and new hotel combined is great and the staff were lovely. Stayed there for 3 nights but did many tours so did not get to see much of Havana. Could have done with a few extra days there before heading onto Melia Marina Hotel in Varadero. Will definitely return to Havana. This holiday was booked with The Holiday Place who have their own reps in Cuba. I would recommend this hotel to you.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SH4ZZ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 24, 2014
Dear clients,

Thank you for having chosen our hotel for your vacation. On a behalf of the staff and management here at IBEROSTAR Parque Central we would like to thank you for your nice review. If you decide to visit us again, please do not hesitate to contact us. It would be our pleasure to welcome you again!

Kind Regards,
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiltshire
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 22, 2014

in late January my wife and I spent 3 nights in the Parque Central as part of a 2 centre holiday in Cuba, we wanted to see the sights of old Havana and the hotel proved to be the ideal base. The hotel is in 2 parts, the "Colonial" or original section housing reception and the main lobby and a new part accessed via a tunnel walkway with lifts. Both parts are well maintained and have reception, bar and restaurant facilities, our room in the new section was fine, a touch gloomy but probably to keep out the fierce summer heat. The rooftop pool and restaurant were very pleasant, there is a second pool on top of the "Colonial" section. The staff were friendly and helpful. Breakfasts were excellent with a great selection of hot and cold foods, a snack in the same restaurant after arrival was poor but a light meal at the poolside restaurant was much better. The pool in the modern section can get busy and we had to enlist staff help to find sun beds.
The location of the hotel was exactly what we wanted, we could walk out of the main lobby through the park opposite straight into the streets of old Havana. The Floridita Bar, favoured by Hemingway, was only a 100yards from the hotel and still serves outstanding Dacquiris to the sound of live vibrant music. Nearby is the start of Calle Obispo, the main road throgh the old town leading to the harbour. We really enjoyed the shops, bars and the restored and unrestored parts of an amazing city, crammed full of life and atmosphere.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank wiltshiremoonraker2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 23, 2014
Dear guest,

We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central,

We hope to welcome you back soon.

Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Split, Croatia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed April 20, 2014 via mobile

apsolutly the best hotel in Havana,great lobby,amazing service and proffesional stuff.Buy here tobacco in theirs shop ,it is 25% cheaper then in nearby Partagas factory cigar shop.Location is great,3 minutes from theater and Capitolio,10 minutes walking to Habana Vieja.Highly recommended!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank croato_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 23, 2014
Dear guest,
We would like to thank you for choosing us for your holiday, and to share your experience online.
We are glad to have provided you special moments in our hotel.
We look forward to be able to offer you our hospitality again at IBEROSTAR.
Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guatemala
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 20, 2014 via mobile

We arrived at 5pm check in took a very long time and finally they gave us our rooms. We asked for an extra bed and it was already there. The other family traveling with us asked for a room change because it smelled bad. And I overheard someone saying the same thing in the lobby so Im guessing its not the only room that smells bad. So later the thought our room was the one who needed a change so when we got there at night the bed wasnt there anymore so we had call them and they took a long long time taking it back to us. So that was annoying but the next day they sent us a free botlle of wine a very fine wine and a note saying they where sorry so that was nice of them other hotels simply dont give a dam and they appalugized in a very nice way. Breakfast is very very nice, they have everything including pasta salads beef patties, salmon etc etc. So I do recommed the hotel. The kids where happy in the swimming pool. They just dont let you take the pool towels down to the room. They should give us cards for the pool towels like the iberostar in Varadero. Cause I have to dry up amd leave it there. They have a nice gym but the treadmill incline does not work. Wifi Cards are expensive 8 CUC.

Stayed April 2014, traveled with family
Helpful?
3 Thank cutefati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 23, 2014
Dear guest,
We would like to thank you for choosing to stay at the Iberostar Parque Central.
We are pleased to hear that you have had a wonderful holiday. We appreciate as well your feedback as it helps us in enhancing and developing the service we provide to our guests.
We look forward to seeing you again at our hotel.
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 20, 2014

With views - and sounds - of the bustling life of this wonderful and vibrant city, the Parque Central is an ideal base from which to explore Havana. Harking back - ironically - to pre-revolution colonial style and splendour, the hotel is clean, spacious, well-appointed and beautifully designed. Public areas and bedrooms are luxurious without being too vulgar or brash and the whole hotel is smart and stylish but not too ostentatious.

Situated in the Old Town, you simply have to step out of the front door to be part of the teeming life of busy, noisy, bright, colourful and friendly Havana.

Being vegetarians, we only had breakfast at the hotel but the food was plentiful, well-prepared and presented and offered us as much choice as we needed. Finding similar food out and about in Havana was not so easy but that's another story...

Staff were friendly and helpful (as was everyone we met in Cuba) and we enjoyed our stay immensely. The roof top swimming pool and sunbathing area were a bonus that we hadn't expected but which our two sons made maximum use of.

Room Tip: The hotel has two parts, linked by an underground corridor. Rooms in the new part look out onto a fa...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Germinal26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parquecentral, Manager at Iberostar Parque Central, responded to this review, April 23, 2014
Dear guest,

It is a huge pleasure to read such a good comment about our hotel and about the good variety of food in our breakfast for vegetarian clients. We really feel glad to see how you enjoyed your stay with us.

We wish to be able to receive you again in the future


Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Parque Central

Property: Iberostar Parque Central
Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Havana
#1 Romantic Hotel in Havana
#1 Family Hotel in Havana
#5 Business Hotel in Havana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
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Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana

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