The hotel is in an amazing location and has great views from its two rooftop pools, so if you are after a great location and a good pool this is the place for you. Unfortunately everything else is downhill from there. We checked in to find our sheets and towels dirty, enough toilet paper for one person to use for one sitting and a fridge that heated drinks instead of cooling them. These issues were finally resolved on our second evening, some 33 hours later. On the new side of the hotel at the roof top pool, there are two pool attendants who allocate the towels. The taller of the two is a lovely smiley fellow who is keen to help at any time during the day and gives two towels per person without question. The shorter of the two, who we shall call Adolf, is his polar opposite and you would think they were his own personal towels from home. One per person and only after he has written the towels serial number down and interrogated you thoroughly about your room location and the people staying in it!
The lobby on the old side is a thriving bustling place, equal to the square outside and a great place to enjoy a drink and watch the people, often accompanied by the father and son guitar duo making pleasant sounds as they wander from table to table. The female waitresses who attend to the tables are generally good but if you are at the bar and want to get a barmans attention, then think again, especially if you look the slightest bit like a local. They have ignorance down to a fine art!
The food is of an ok standard, but I'd avoid breakfast, the buffet will give you a visit to that toilet that only has enough paper for one sitting.
Finally, at check out, the receptionist could not do a simple bit of maths and insisted that I pay far more than I needed to. Had to just walk away in the end.
Shame, because it could be such a good hotel.
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