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Amazing Service & Facilities

We have used VIP for our past visits. They are like diving with friends and family, a great... read more

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Reviewed yesterday
Safari28283597321
Highly recommended

VIP was great for us — organized, reliable, and supportive through our six days of scuba on... read more

Reviewed 2 days ago
jlc10591
,
Philadelphia, Pennsylvania
via mobile
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Reviewed December 16, 2018 via mobile

My wife and I dived yesterday with VIP - booked online before leaving Australia and in preference to the cruise ship excursion as VIP had only us and another couple of divers in our group on a guided shore dive.
We are PADI advanced and nitrox certified and so were the others. We asked to dive Angel City and Hilma Hooker dive sites when we booked, which we did.

VIP is a very professionally run operation and they picked us up at the cruise terminal and dropped us back. Gear was good and the guiding by Rob was excellent. Lunch provided was fresh and included as were the aluminum drink bottles to keep.

The surface interval was a guided drive by Rob around the salt flats, slave huts, flamingos to Lac Bay where we had lunch. Included in the price.

Two good dives and lots to see.
Excellent day - recommend VIP is your first choice.

Date of experience: December 2018
1  Thank Ashes-OZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Guest Relations Manager at VIP Diving, responded to this reviewResponded January 11, 2019

Hi Ashes,

It sounds like you really did your research before coming all the way from Australia and we are proud to have been able to deliver on your requests and to have made the entire experience enjoyable! As you said we keep our groups small and do our best to match our guests with like divers- we're glad this worked out so well!

We appreciate your compliments regarding the seamless delivery or our services. We understand that when arriving by cruise that you want to be able to maximize your time doing the activities you enjoy! We ensure this happens by picking up our guests, doing our best to fulfill dive site requests (weather permitting), providing fresh lunch and reusable drinking bottles, using surface interval time to share the beauty of the island with our visitors and rinsing your gear before taking you back to port.

Rob is an exceptional instructor and guide and we appreciate your compliments regarding his abilities :)

Thank you for your first pick recommendation of VIP Diving and for sharing your feedback!

Sunny regards from VIP Diving and Bonaire,

Carolyn M

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Reviewed December 16, 2018

Matt took us shore diving and clearly lets us know what to expect before diving and then exhibited a true care in seeing that this happened safely

Date of experience: November 2018
Review collected in partnership with this attraction
1  Thank Dream23282785146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Guest Relations Manager at VIP Diving, responded to this reviewResponded January 11, 2019

Hi Dream,

Thanks for highlighting Matt, his expertise, dedication to safety and truly caring nature. We appreciate your feedback and look forward taking you shore diving again.

Sunny regards from the team at VIP Diving!

Carolyn M

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Reviewed December 15, 2018

The airline lost our luggage so we ended up at VIP diving to rent gear until our stuff showed up. The gear is nice and well maintained and the staff was really helpful, friendly and full of good information. I highly recommend this shop.

Date of experience: November 2018
Review collected in partnership with this attraction
1  Thank 103kathip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Guest Relations Manager at VIP Diving, responded to this reviewResponded January 11, 2019

Hi there!

Sorry to hear that the airline lost your luggage, but we're glad that it led to a positive experience with gear rental here!

You're not the first and unfortunately won't be the last disappointed airline guests who found themselves without gear after arrival. We understand this is an inconvenience and we are happy to help! VIP offers different prices depending on whether you need full gear or are just missing a few pieces.
Side-note: when possible pack your most valued items in your carry-on next time. For me this means mask, regulators, dive computer, wet suit and a bikini. Everyone prioritizes gear differently depending on how you dive, do what feels right for you!)

At VIP Diving we take care to maintain our gear by inspecting it regularly. We remove any gear requiring further inspection without hesitation so that it may be tended to and/or repaired by our experienced maintenance team. We also un-box brand new gear when we find that we have more customers than gear especially during December's high-season.. and who doesn't love brand new rental gear just before Christmas!?

We appreciate your recommendation to others as well as your compliments regarding our friendly, helpful, informative staff. Your feedback means a lot to us!

Sunny wishes from the whole team at VIP diving,

Carolyn

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Reviewed December 14, 2018

Fabulous dive! I love the ease of walk in dives. Beautiful fish and scenery. Our dive guide was fab too! Hopefully will be back again soon!

Date of experience: November 2018
Review collected in partnership with this attraction
1  Thank OnAir32431436857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Guest Relations Manager at VIP Diving, responded to this reviewResponded January 11, 2019

Hi On Air,

We're glad we were able to help you to discover shore diving and that you rated us so highly! A fabulous dive guide to help you explore the underwater world and beautiful scenery is exactly what we aim to do. Thanks for your positive feedback :-)

We hope to see you back in sunny Bonaire again soon!

Carolyn M

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Reviewed December 13, 2018

If I could make the suggestion go with this dive shop and stay at a nice boutique hotel or cottage on the ocean. Bonaire is safe to hangout and go to his shop. It's clean/new everyone is extremely friendly, knowledgeable and relaxed. The other dive shops cram a ton of people together VIP takes care of you and the groups are small and personable. They will set you up for the week with good equipment that they store for you. It's so easy and they will be flexible if you just want to dive or get any advanced certification (not ice diving). Book with them and there are no worries.

Date of experience: November 2018
Review collected in partnership with this attraction
1  Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Guest Relations Manager at VIP Diving, responded to this reviewResponded January 11, 2019

Hi Stephen,

Your review made us smile :-) Thank you.

We know you have options when it comes to dive operations on Bonaire and you're right to recommend us if you don't want to feel 'crammed together'. We value you as an individual and do our best to fulfill your dive requests on a personal level. We're glad you felt relaxed as this is our aim :-)

We pride ourselves on our clean and one-of-a-kind shop as well as our team of knowledgeable and friendly staff. Thanks for noticing! We're happy you felt there were no worries and that we could be flexible to accommodate your requests. We're glad you found value in our services like gear storage and were also able to continue your education.

CONGRATULATIONS on becoming an advanced open water diver and we look forward to diving with you again soon.. but not in the ice ;-)

Sunny wishes from beautiful Bonaire,

Carolyn M and the VIP diving team

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