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“Waterlands Village: the most beautifull apartments on Bonaire”
4 of 5 bubbles Review of Waterlands Village

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Waterlands Village
Utrecht, The Netherlands
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Waterlands Village: the most beautifull apartments on Bonaire”
4 of 5 bubbles Reviewed May 17, 2009

First of all: Waterlands is NOT a hotel, it is a resort with 24 seperate cottages, either at the beach or in the garden. We have spend our last three holidays there (August 2008, October 2008 and now May 2009). The cottages are beautifull, with lovely beds, great porches and a very well equipped kitchen and super fridge. If you don't want to cook, you can walk over to Plaza (back entrance is next to entrance of Waterlands) or walk through Plaza to Divi or to town.
It was only opened last August and you see the garden grow every time.
We are visiting Bonaire for several years now and Waterlands is our preferred choice. So is AB Car Rental: before we arrive on Bonaire we set a time to be picked up, the friendly staff of AB is always there early to pick us up and, sure, sometimes we have to wait at the desk for the paperwork, we are not the only ones wanting to be helped! We relax, we are on holiday, Bonaire is unhurried, that's why we like it so much.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank In-love-with-Bonaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
NY, NY
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed December 17, 2008

Do not stay at the Waterlands Village unless you are planning to stay there for a while. It is listed as a hotel or resort but the reality is that it's set up as a timeshare or apt. You get towels that shed lots of lint and no toiletries. There are no phones in the rooms either and there was barely a half roll of toilet paper. You get charged for excess use of electricity and the insects were plentiful not to mention that you get charged a cleaning fee. The furnishings are really nice and there's even an outdoor shower but like I said, this is not a hotel. It's within walking distance to the airport but NOT close walking distance to the main eating areas. There are no onsite restaurants and none nearby. We got in a few hours late and the manager left and didn't even bother to wait for us. I had told asked her in plain English to set up a dive for us since we only had one day to dive in Bonaire and she told me she would arrange that as well as provide the boat schedule to Klein Bonaire. When we got there, she told me she had cancelled our dives since she received no confirmation from us and did not know when we were leaving although my email specifically said we only have that 1 day to dive. She also did not provide a boat schedule. She expected us without cell phones to be constantly waiting around for her in the morning even though she did not communicate when she would get into the "resort" and we felt she was unreliable and really put a damper on our vacation as she did not do anything she said she would and thus, we spent a lot of time waiting for her, instead of diving or seeing the sites.
On top of that, do not rent a car from AB Car Rental - a place this woman also recommended. The car rental will quote you one price and then tell you it was a mis-quote and then charge your credit card without even waiting for you to reply to them (if you book online or over the web). It was the old "bait and switch". They tell you they are located very close to this hotel but meanwhile it's at least a 20 min walk. We decided it was too far and told them to pick us up, it was at least 30 minutes before they arrived and so for a location that is "close" I am not sure why it took so long. Also when they pick you up, you still have to wait in a long line to get assistance - even though the reservation was already booked in advance and paid for. The overall process probably took 1.25 hour. I suggest going to another car rental company as they too are unreliable.

  • Stayed August 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank missslayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterlands Village

Property: Waterlands Village
Address: Kaya International, Kralendijk, Bonaire
Location: Caribbean > Bonaire > Kralendijk
Hotel Style:
Ranked #33 of 44 Specialty Lodging in Kralendijk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterlands Village 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
A private place at the waterside. ... more   less 
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Also Known As:
Waterlands Village Bonaire/Kralendijk

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