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Accra Beach Hotel & Spa
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Reviews (1,691)
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Reviewed March 17, 2013

My daughter and I stayed one night before our 7 day cruise on the Royal Clipper. Our accommodations were clean, centrally located and the hotel is located on a beautiful beach with pool area. There is a great little strip mall right accross the street if you wish to try some of the local fare. We will definitely return to the Accra in the future.

Room Tip: We paid for an Island view and it was fine for one night. If staying longer I would definitely get the pool or ocean view.
  • Stayed: February 2013, traveled with family
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Thank Marianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

As a family we have visited Barbados three times now over the Christmas and New Year period. On each occasion previously both the hoteliers and the islanders have shown what a great place to visit Barbados really is. The people are friendly, accommodating, receptive and generally upbeat. Our prior visits over the last 5 years have been to family run hotels and have most definitely exhibited these traits.

I spend my life on the road in hotels so believe I have a reasonably balanced view.. Hopefully that is what follows..

Not really so the Accra Beach. As the title says, it's not a bad hotel, but its certainly not great. We had seen the hotel during our last visit and agreed to try it out. We would not be more disappointed in comparison with our précis visits. the hotel seems to have polarised its staff in terms of energy and enthusiasm. A few (really just a few) exemplify all things good about those in the industry who have an interest and purpose; the remainder simply do not appear to "want to be here". In naming and shaming, Vicki and Hazel are everything that hotels should be about: warm, welcoming, friendly, helpful, cheery and positive; a great advert for the hotel and the island in general. Others are just plain rude.
Asking for a couple of beers as a consequence of a gruff nod prompting you for your order, then getting the beers followed by (on repeated occasions) the bill being thrown across the bar without a thank you or infact any conversation, says nothing for customer service... It says even less for plain old fashioned good manners.

The cleaning staff are great at leaving personalised 'happy Christmas' messages but really rather poor at, err, cleaning the bathroom floor and the bath.

I presume working in a hotel is pretty tough, with too many people prepared to complain and far too few so assuming about good service that they fail to bother saying thank you. well I've thanked the staff who have been good and encouraged the client services staff to take a look at where its far from good.
The pool bar typifies where the service fails dismally. Staff show a distinct lack of interest in serving or encouraging futher purchases. If you do want a beer or wish to order food, there appears to be one location (most of the time) where you have a fighting chance of ordering, while the remainder of a 360 degree bar is clearly just for sitting at. The staff also appear to have a distinct lack of interest in clearing tables/bar areas when eventually food does appear.
I should note at this point that while its probably peakish season, the hotel is far from full, so the excuse of not having enough staff to go around is not relevant.

It appears this hotel is run from afar (or an office from which the manager fails to venture). There is no sense of ownership or care evident; there is no correcting of things that appear to be failing and there is certainly no sense of purpose. For context, if he is still there, check out Anthony at the Coconut Court beach bar - he 'runs' the bar, is suitably familiar (which I'm guessing varies from guest to guest) and along the way, almost certainly increases sales. Barring the hotel reference I've suggested as much to the front desk...

the hotel should be booked with a little caution; get a room in the newly refurbed wing WITH a sea view. One without leaves you with a full on view of a broken down building next door... GRIM. If you get the right part of the hotel the rooms are really well appointed (spacious, well laid out, jacuzzis for the kids ;-)

The location for st Lawrence gap, Bridgetown and the local amenities is pretty good (boogie buses will get you to Oistins in no time too).

A real shame that the hotel doesn't stack up; its not spoiled our holiday but we will not be returning to the hotel when we come back to the island next time!

Stayed: December 2012, traveled with family
5  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Good hotel and very good location with restaurants and shops close by. We were given a room at the back overlooking the busy road - the Thompson catalogue didn't offer a choice when we booked. Asked for an upgrade and we were given sea view room (319) this cost us an additional 61US$ per night.
The room checks were a bit OTT one day we had the maintenance guy knock, then a lady asking if our room had been cleaned properly - why not check straight after it's been done??, then a phone call to ask if everything was OK!

We learned our lesson and put Do Not Disturb sign up for the 2nd week - but then they still knocked!

The room was very comfortable, well appointed and clean.

We would recommend this to anyone.

  • Stayed: February 2013, traveled as a couple
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2  Thank rayxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

My husband and I spent 3 nights at the hotel celebrating our 3rd anniversary. We had a suite which was lovely, I instantly fell in love with the jacuzzi. The only negative about the whole experience is how housekeeping behaved toward us as locals, their behaviour was cold and sour for the most part. There was only 1 young lady who brought our breakfast who should be commended (so sorry I didnt get her name). But overall it was a nice stay.

  • Stayed: November 2012, traveled as a couple
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3  Thank Keiway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We loved our room overlooking the pool with a view out to the surf. Though it was in the oldest part of the hotel it was beautifully appointed. And the staff was very friendly and helpful, and we mean all the staff. They checked in with us often, kept our room spotless, catered to our needs at poolside and surfside. Unfortunately our overpriced buffet breakfast was awful (we only went once). They have a new chef for their Upper Terrace restaurant and he is earnest but many of his dishes miss the mark. And the service is painfully slow. Thrice burned we did not try the Polynesian buffet. Fortunately, the hotel is surrounded by lots of food choices from upscale Champers to the island standard, Chefette. We had a wonderful vacation at this great location on our favorite beach, Accra/Rockley.

Room Tip: You might want to avoid the side (East) which backs onto the public beach. It can get noisy there occasionally.
  • Stayed: February 2013, traveled as a couple
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2  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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